TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Pantheon

    Score8.6 out of 10
    N/APantheon is a WebOps platform where marketers and developers collaborate to drive results. The vendor states that with Pantheon, site owners maximize their capacity to update website design and functionality, responding to market trends, catering to consumer behavior, and adding real value to the business's bottom line. Today, companies compete on the basis of digital experiences, and the best results emerge from an agile build-test-learn process. Whether it's publishing content,…

    $29

    per month

    Web Hosting Hub

    Score7 out of 10
    N/AWeb Hosting Hub is a website hosting service with features such as SSD hosting, website backups, unlimited space and bandwith, and eCommerce tools.N/A
    Pricing
    PantheonWeb Hosting Hub
    Editions & Modules
    Basic
    $29
    per month
    Performance
    $114
    per month
    Elite
    Contact for quote
    No answers on this topic
    Offerings
    Pricing Offerings
    PantheonWeb Hosting Hub
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PantheonWeb Hosting Hub
    Considered Both Products
    Pantheon
    No answer on this topic
    Web Hosting Hub
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    55 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    60 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    55 Answers
    No answers on this topic
    Best Alternatives
    PantheonWeb Hosting Hub
    Small Businesses
    No answers on this topic
    SiteGround
    Score9.8 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PantheonWeb Hosting Hub
    Likelihood to Recommend
    8.0
    (68 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.8
    (29 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    PantheonWeb Hosting Hub
    Likelihood to Recommend
    Pantheon
    Pantheon is excellent for medium-large websites that require high availability and a managed workflow. It would be inappropriate for small websites because of the cost or for situations where more control of the environment is appropriate. We find it useful because we rarely do anything outside of the Drupal application.
    Incentivized
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    Web Hosting Hub
    If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.
    Incentivized
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    Pros
    Pantheon
    • Effective use of our codebase deployment and implementation.
    • The dashboard functionality and general stability and security are excellent.
    • The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
    • Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
    • The team offers excellent assistance and help for chat.
    Incentivized
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    Web Hosting Hub
    • Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
    • Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
    • User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
    • Excellent customer service and tech support available 24/7.
    Incentivized
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    Cons
    Pantheon
    • Pricing structure has too large of a jump between Basic and Performance plans
    • Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
    • Pantheon site dashboard occasionally is unavailable (the site is never affected though)
    Incentivized
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    Web Hosting Hub
    • Sites can be slow if you're on a shared server environment as they may be crowded servers.
    • Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.
    Incentivized
    Read full review
    Likelihood to Renew
    Pantheon
    The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.
    Incentivized
    Read full review
    Web Hosting Hub
    No answers on this topic
    Usability
    Pantheon
    Pantheon is an easy system, especially to the users with previous experience with other similar platform and the interface is clear enough to easily understand how things operates. On the Cloud deployment everything also works effectively and the technical team from Pantheon community are very helpful on providing the necessary assistant to their customers.
    Incentivized
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    Web Hosting Hub
    No answers on this topic
    Support Rating
    Pantheon
    Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.
    Incentivized
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    Web Hosting Hub
    If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.
    Incentivized
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    Implementation Rating
    Pantheon
    Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.
    Incentivized
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    Web Hosting Hub
    No answers on this topic
    Alternatives Considered
    Pantheon
    Although it may seem a good fit for a company that needs extra control over the deployment process and development process, for a firm that is mainly concentrating on SEO, it would be an overkill. Pantheon provides that sweet automation that allows us to shed some weight on development and focus on our business activities.
    Incentivized
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    Web Hosting Hub
    Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.
    In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.
    Incentivized
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    Return on Investment
    Pantheon
    • Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
    • Website management is super easy and the hosting fee gets paid off as you save on developer hours.
    • Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.
    Incentivized
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    Web Hosting Hub
    • Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.
    Incentivized
    Read full review
    ScreenShots

    Pantheon Screenshots

    Screenshot of Find out in seconds if your site is ready to launch. Use Launch Check to get recommendations and discover site issues fast with our report based on over 50 automated checks.Screenshot of Our Developer Dashboard has everything you need to build, launch, and run Drupal and WordPress sites. Interface via SFTP or Git, deploy and scale your sites, and access tools like backups and one-click core updates. Easily add team members and control access.