Pantheon vs. Web Hosting Hub

Great Cloud-based coordination platform which offers the team excellent capabilities on easy workflow management, multiple project activity tracking and easy to monitor all the project assets from one desk. Pantheon offers the best content management tools, strategic on development project life cycle management is excellent and the reporting features with Pantheon are effective and useful real-time data analytical capability.

Incentivized

If you are a small business, freelancer, or any other type of user that doesn't need a lot of resources and get less than 10,000 hits per month, this is a great hosting environment for you. If you need more resources, I would recommend something else such as their sister company InMotion Hosting.

Incentivized

• Effective use of our codebase deployment and implementation.
• The dashboard functionality and general stability and security are excellent.
• The server is quite consistent, and if you need assistance from the support team, they are very quick to respond.
• Automatic updates let me ensure that my customers have safe websites without increasing my own expense.
• The team offers excellent assistance and help for chat.

Incentivized

• Easy setup - i can easily add domains, sub-domains, add-ons, as well as set up a WordPress installation in a matter of minutes.
• Low cost - if you want to keep costs down, the plans are very cost effective with shared hosting for as little as $5 a month (there is a catch, that you have to sign up for a certain amount of time, but it's still worth it).
• User-friendly UI via Cpanel - no surprises here, it's just a Cpanel that you're familiar with and works.
• Excellent customer service and tech support available 24/7.

Incentivized

• Pricing structure has too large of a jump between Basic and Performance plans
• Have run into issues with prescribed WP updates not working through dashboard and having to do manually.
• Pantheon site dashboard occasionally is unavailable (the site is never affected though)

Incentivized

• Sites can be slow if you're on a shared server environment as they may be crowded servers.
• Sometimes tech support doesn't know how to solve the problem - but I've only experienced this with one issue and that is site speed. likely the best solution is to upgrade to better hosting.

Incentivized

The environment is stable and we have not had any issues/downtime. The annual cost is reasonable.

Incentivized

Monitoring of project development is very easy using a dashboard with its integration capability, showing all processes in a single screen which is easy to use and also easy to navigate through. A powerful tool that allows testing to be carried on without the user noticing any changes to the system and a highly interactive tool for groups and project members.

Incentivized

Even tier 1 Pantheon chat and ticket support are knowledgeable, competent, and useful. They routinely understand and promptly resolve urgent, complex, and/or unusual issues that other hosts need to escalate to tier 2 or tier 3 support personnel. I honestly can't think of a truly negative or disappointing support experience in the years I've used Pantheon hosting for client websites.

Incentivized

If there's a fix for the problem I'm having, they typically find it and help me implement it. In addition to that, they are available 24/7 to help so I know that they've got my back if I run into any problems whatsoever. Sometimes, wait times can be a little bit long, but honestly, the longest I've waiting was maybe 15 mins, so it's not too bad. Usually, I get through to them within 2-5 mins of calling.

Incentivized

Once the environments were up and running, the implementation was easy to synchronize with latest data prior to switchover.

Incentivized

Acquia was terrible. We use DigitalOcean for some all-purpose computing needs and Platform.sh for an application that does more computing and high-throughput processing where we do not want page views (API calls) to count against our usage.

Incentivized

Web Hosting Hub is my preferred go-to when selecting hosting for a small business or freelance operation and it is also one of the lowest cost solutions that I have seen. This paired with their really excellent and always-available tech support (which I have called on holidays, weekends, and in the middle of the night) makes them a great option in my book.

In addition, they give you all the tools and access you need to manage your site no matter what you're trying to do. cPanel is a familiar environment and I have not noticed any bugs while logged in.

Incentivized

• Pantheon allows ordinary sites to excel esp if there is consistent development going on behind the scenes.
• Website management is super easy and the hosting fee gets paid off as you save on developer hours.
• Expensive for those who are not consistently developing on the platform, there are other options out there at better price points.

Incentivized

• Hosting is a functional thing - i need to have it in order to run my business and make money. ROI has been tremendous by that calculation.

Incentivized