Outplay helps sales reps book more meetings with a truly multi-channel sales engagement platform.
$900
per year per user
ZoomInfo Engage
Score 7.2 out of 10
N/A
Engage by ZoomInfo is a sales engagement platform that sellers use to source and connect with prospects from a single platform, automate multi-step email and call campaigns, personalize communications at scale, and analyze results.
Some tools allow you to have call scripts or key talking points readily available on-screen, ensuring you cover essential information and maintain consistency in your messaging. It's not the case with Outplay. So there's a downside. Pre-record a generic voicemail message and drop it with a click if you reach an answering machine, saving significant time and allowing you to move to the next call quickly while still leaving a professional message. That's a good side.
ZoomInfo Engage has been outstanding in setting up automated workflows. It allows us to be more efficient in our day-to-day planning because once you set up a workflow, your planning for the next several days is done. One area for improvement would be to allow other domain emails for marketing. I have my primary domain email, but when I'm reaching out to potential candidates I would rather use a different domain. This is not possible.
In my experience, super unreliable product... too many bugs for a knowledge worker
In my opinion, overpriced. They are making money for its affiliation with sales os product.
In my experience, filtering is messed up and buggy. No real support for Account based focus campaigns... Just good for basic calling, recording, and auto sync with CRM... everything else, sucks. Not reliable
I think the automated workflows and outstanding support are game-changers. I typically won't use a software platform that does not offer exceptional real-time support.
A key advantage is the automated follow-up. Leads don't fall through the cracks because the system ensures timely and persistent (but not annoying) follow-up emails are sent according to your predefined cadence until a prospect replies or is otherwise dispositioned. Our team can build, share, and refine a library of effective email templates, ensuring brand consistency and leveraging best practices across the board.
It works very well with the tools and other Zoom Info products that we already use. The fact that it integrates is a huge win for us because we designed our CRM internally so we are very sued to working a certain way. We can use this to boost the information and tools from our pre-existing ZoomInfo products as well, so it brings out a lot of value.
I get a higher response rate from Linkedin Recruiter, but I think I can reach more passive candidates with ZoomInfo Engage. On the other hand, I did not have success with UpLead at all. Linkedin Recruiter does not have an automation feature, and you are limited to the amount of InMails you can send in a month, which is disappointing. ZoomInfo Engage customer service/technical support is hands-down better than LinkedIn.
