Out of Dark vs. TheyDo

Out of Dark

TheyDo

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Out of Dark	N/A	N/A	Out of Dark helps companies to sort customer touchpoints into persona-centric customer journeys and get their CX and marketing operations under control. Multiple journey views Customer journey can be viewed in the Activity map timeline where the touchpoints can be moved using drag-and-drop or in a traditional Detail view that’s better suited for editing the touchpoints. Customer touchpoints Each customer interaction can be defined with additional details like…	$28 per month per user
TheyDo	Score8 out of 10	N/A	TheyDo aims to help find the right customer problems to solve using customer journeys. TheyDo is described by the vendor as a modern product for innovation, personas & customer journeys to find and solve problems.	$25 per user

Pricing

Out of Dark

TheyDo

No answers on this topic

Pro: $25.00
per user

Pricing Offerings
Out of Dark	TheyDo
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

Optional

10% discount for annual pricing.

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Best Alternatives
	Out of Dark	TheyDo
Small Businesses	Microsoft Dynamics 365 Marketing Score8 out of 10	Sogolytics Score9 out of 10
Medium-sized Companies	Microsoft Dynamics 365 Marketing Score8 out of 10	Sogolytics Score9 out of 10
Enterprises	Microsoft Dynamics 365 Marketing Score8 out of 10	Verint Voice of the Customer Score10 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Out of Dark	TheyDo
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	Out of Dark	TheyDo
Likelihood to Recommend	Out of Dark, a.s. No answers on this topic	TheyDo If you have a digital product with a digital customer experience that needs to be analysed, described, and potentially monitored and improved. This tool gives you a ready methodology that works. Less suited if you need to map internal processes in a sort of Business Process Management Notation, but still is a good alternative to that. Incentivized Maurizio Tessarotto Read full review
Pros	Out of Dark, a.s. No answers on this topic	TheyDo Customer journey mapping Create a list of pain points Define a strategy and prioritizing what's important Incentivized Maurizio Tessarotto Read full review
Cons	Out of Dark, a.s. No answers on this topic	TheyDo Maps are difficult to navigate when they reach more than 10 steps - but I think it is normal. Maybe suggesting to break down maps when they are too big is good advice that the app might give at a certain point. When choosing the images for the actors, sometimes the app freezes. Incentivized Maurizio Tessarotto Read full review
Alternatives Considered	Out of Dark, a.s. No answers on this topic	TheyDo As TheyDo is focused on customer journey mapping only, their user interface works very well. You can easily create a team and manage multiple user roles and teams. As for the learning curve, it is also not that difficult to learn how to use the tool, and this boosted genuine adoption rather than forcing people to use a tool in a usual top-down approach. Incentivized Maurizio Tessarotto Read full review
Return on Investment	Out of Dark, a.s. No answers on this topic	TheyDo Improved the overall knowledge of our product to the whole employees and customer service. Gained more speed in making strategic decisions (e.g. what to improve next). Incentivized Maurizio Tessarotto Read full review
ScreenShots	Out of Dark Screenshots	TheyDo Screenshots