Out of Dark vs. Smaply

Out of Dark

Smaply

3 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Out of Dark	N/A	N/A	Out of Dark helps companies to sort customer touchpoints into persona-centric customer journeys and get their CX and marketing operations under control. Multiple journey views Customer journey can be viewed in the Activity map timeline where the touchpoints can be moved using drag-and-drop or in a traditional Detail view that’s better suited for editing the touchpoints. Customer touchpoints Each customer interaction can be defined with additional details like…	$28 per month per user
Smaply	Score6.7 out of 10	N/A	The Smaply app enables teams to digitize, centralize and standardize their customer experience insights. Teams can together work on journey maps, personas and stakeholder maps, collect feedback from others, and create professional exports. Its training program helps teams to understand and apply human-centered approaches.	$19 per month per user

Pricing

Out of Dark

Smaply

No answers on this topic

Free: 0 EUR
per month per user
Basic: 19 EUR
per month per user
Pro: 29 EUR
per month per user
Enterprise: Custom Pricing

Pricing Offerings
Out of Dark	Smaply
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

No setup fee

No setup fee

10% discount for annual pricing.

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Best Alternatives
	Out of Dark	Smaply
Small Businesses	Microsoft Dynamics 365 Marketing Score8 out of 10	Microsoft Dynamics 365 Marketing Score8 out of 10
Medium-sized Companies	Microsoft Dynamics 365 Marketing Score8 out of 10	Microsoft Dynamics 365 Marketing Score8 out of 10
Enterprises	Microsoft Dynamics 365 Marketing Score8 out of 10	Microsoft Dynamics 365 Marketing Score8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Out of Dark	Smaply
Likelihood to Recommend	- (0 ratings)	8.0 (2 ratings)

User Testimonials
	Out of Dark	Smaply
Likelihood to Recommend	Out of Dark, a.s. No answers on this topic	Smaply The solution is suitable for complex journeys with many touchpoints. The tool has the advantage of being easy to use. On the other hand, I have not found any data import solutions avoiding re-entering all the data from Excel for example. It could save a lot of time. Indeed, for me, the tool is a tool for formalizing discoveries but other solutions can be used before Incentivized Mathieu Montebianco UX Designer - Trainer Read full review
Pros	Out of Dark, a.s. No answers on this topic	Smaply User journey map Personas templates Stakeholder maps Free online courses Incentivized Sarah Bellaiche Product Design/Development Engineer Read full review
Cons	Out of Dark, a.s. No answers on this topic	Smaply Global look and feel Export format Text formating in sticky notes Incentivized Mathieu Montebianco UX Designer - Trainer Read full review
Alternatives Considered	Out of Dark, a.s. No answers on this topic	Smaply It’s [easier] to deal with user journey and persons thanks to Smaply. Templates and already created and there is a lot of functionalities to make a complete journey map. It’s very intuitive and we can send it easily to our team. Stakeholder map is a feature that [not many software] have and that is very useful so I’m happy to have it in Smaply Incentivized Sarah Bellaiche Product Design/Development Engineer Read full review
Return on Investment	Out of Dark, a.s. No answers on this topic	Smaply Time saving Clarity for stakeholders Sharing best practices Incentivized Mathieu Montebianco UX Designer - Trainer Read full review
ScreenShots	Out of Dark Screenshots	Smaply Screenshots