Oracle Utilities Opower Energy Efficiency Cloud Service vs. OSIsoft PI System, from AVEVA

Opower is a good tool. I don't have any real problems with it other than the fact that we have to run 4 batch programs to supply them with all the data they need. Any reduction in custom programs is a big win for my company as the cost of ownership is high.

Incentivized

If you have many different DCSs or PLCs in your manufacturing plant, OSIsoft PI System does the job quite well to integrate all different types of sources and data. We have Yokogawa, Mitsubishi, Hitachi, and Azbil DCS and PLC. Connecting them is not a problem.

Incentivized

• Provides week over week data to customers in an email.
• Provides suggestions to customers to curtail their usage and save money.
• Presents the data in an easy to read format.

Incentivized

• Ability to integrate with many 3rd-party systems, 70 sources as per their marketing claims
• Great for big data management

Incentivized

• We have to run multiple batch programs to generate the extract files for Opower.
• The extract process is a little inefficient.
• We receive communication from multiple parties at Opower when there are issues. If issues came from 1 email address, that would be helpful. This is very nit-picky though.

Incentivized

• Missing some features and has some bugs

Incentivized

Support is good. I work with 2 or 3 people at Opower when something goes wrong with our reported data. They respond in a timely manner with meaningful information. The only thing that might be helpful is to have any responses come to use via 1 common email address like support@opower.com so I can easily recognize that there's an Opower problem.

Incentivized

Good local support. The only issue is that there are not many system integrators that are well versed with OSIsoft. The implementation is also very costly.

Incentivized

I haven't reviewed or used any tools like Opower before. I've only been using the service for a year or so and find it to be straight forward. I don't see any real issues with it and the fact that it's now an Oracle product means that base integrations with the rest of the Utility Suite would be possible in the future.

Incentivized

• We are able to fulfill our state regulatory requirements fairly easily with the tool.
• The reporting to Opower is automated through batch programs so it doesn't require manual work.
• We sometimes generate and send the data to Opower but they report they didn't get it. This requires manual intervention to send the same file again.

Incentivized

• Real-time data
• We don't require constant updates during crisis from a technician who usually will update to BCP team via WhatsApp.

Incentivized