Oracle Textura Payment Management vs. Tipalti

For a GC that wants to make things easier for both the themselves and all subs, this is absolutely the best solution out there. Some GCs still approve changes using purchase orders rather than change orders and allow invoicing to occur at any time during the month However, they should change their process to align with Oracle Textura Payment Management's draws. Without a draw process and confirmed invoice submission along with ACH payments, we have had invoices lost, payments lost, and time lost from having to track all of it. I can't think of a reason it would not be appropriate.

Incentivized

The invoice processing element is far, far easier than manually inputting invoices are we were doing previously. The OCR is not perfect, but having it scanned in and ready for review saves a lot of time. The approvals process is fast and effective, and approvers can approve directly from the email without having even to log into the system. The audit trail function allows the finance team to see exactly who has done what to each invoice, and when. Payments, however, are where we see the most benefit. Vendor bank details are stored securely and controls can be put in place to ensure that any changes to vendor data must be approved. Once fully approved, invoices can be scheduled for payment either on a particular date or on the invoice due date, which ensures vendors are paid on a 'Just In Time' basis. All invoices and payments sync seamlessly to our ERP each day.

• AIA Billing
• ACH Payments
• SOV Management
• Communications
• User Management
• Compliance Holds

Incentivized

• Support is phenomenal! Incredibly responsive, always have the answers, super knowledgeable and will assist in bringing resolution to various concerns, as well, providing not just support, but education as well!
• System is almost always working efficiently, very few incidents that slow me down.
• System is incredibly user friendly. I was able to learn it pretty quickly.

• Task Management needs a "Mark all as Read" or similar function. They pile up per job and are only able to be completed using certain links and processes.
• Payment Notification emails should include payment details including amount(s), joint check info, and check numbers.
• Projects should be able to be removed or archived by the subcontractor. We have jobs showing on our home page that are 3+ years since completion.
• Retention billing is very confusing and should be communicated more clearly. There should also be a button that allows for all retention to be billed at once rather than having to type in the amount per line item.
• Sub-Tiers should not be a menu to click through if there are no sub-tiers for a sub.

Incentivized

• In the PO matching queue, there is some clunkiness surrounding updating PO lines. For example, if you need to delete PO lines picked up from the invoice, you currently have to delete each line individually, instead of being able to select multiple and delete.
• Sometimes PO numbers do not properly pick up from the OCR system. For example, the OCR might pick up "PO 18535" instead of "18535". This causes the AP team to have to manually link the PO, creating an extra step.
• For PO-backed Invoices that require you to manually type in the PO amount, there is no option to save your inputs. If there are any changes to the match details (i.e. linking another PO, or unlinking a PO) all inputs are reset to blank.
• If there are non PO line items for an invoice that is in the PO matching queue, there is no option to select a separate department code for that line item.

Incentivized

Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.

Incentivized

Although there are minor improvements to be made, Oracle Textura Payment Management is far and away the easiest payment solution out there for any invoicing procedure that requires monthly draws.

Incentivized

The system is incredibly easy to use, with most tasks being completed in a small number of clicks. The user interface is very user intuitive and can be navigated very easily. Multiple payments can be made instantaneously and as the vendors manage their payable account we are able to ensure that payments are being sent to the right account. The advanced functionality for duplicate invoices ensures that we are not processing bills twice and we have found that in 100% of cases it has identified a duplicate bill.

Incentivized

Tipalti has always been responsive to our questions and concerns.

No issues here. Generally has been pretty fast.

Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time

Incentivized

Tipalti provides great How to online guide

Implementation went smooth as we used and tested everything in the sandbox first

Oracle Textura Payment Management is better and more refined than similar products. Procore has a ton of other useful features and GCPay is straightforward with a simple UI. Like most things in tech, it comes down to user base and Oracle Textura Payment Management has the most jobs of ours using it meaning it has the biggest positive impact on our business.

Incentivized

Both of these products have treated us well and have their pros and cons. We do a lot of acquisitions though and they are just not friendly the more and more you go. Tipalti has been very helpful with the more we grow. Its a key part in integrating finances

Incentivized

We were given the option of only one integration.

• Oracle Textura Payment Management has dramatically improved our AR process (when the GC uses it). We wish that every job used it so we wouldn't have to deal with the dozens of builder-specific invoicing processes each month. Before Oracle Textura Payment Management, each builder had specific process we had to follow in order to get paid. After GCs started to use it, we have been able to consolidate multiple clients and jobs into a single easy-to-learn and easy-to-teach process that allows us to submit invoices easily and track when we are going to get paid.

Incentivized

• in my Corporate Controller capacity, I have total visibility of all invoices within the organization
• total staff time spent on the AP process will decrease easily 75% or more
• I have a small staff. Even during PTO of my staff member, I can do necessary AP items, start to finish, in minutes, 100% remotely

Incentivized