TrustRadius: an HG Insights company

Oracle Social Cloud (legacy) vs. SmarterQueue

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Social Cloud (legacy)

    Score7.6 out of 10
    Enterprise companies (1,001+ employees)
    Oracle Social Cloud helped marketers to discover, analyze, and respond across paid, owned and earned social channels to measure the impact of their data-driven campaigns. Oracle Social Cloud is a legacy product, and no longer available for sale.N/A

    SmarterQueue

    Score8.3 out of 10
    N/ASmarterQueue is an intelligent social media scheduling tool that aims to empower marketers, content creators, and entrepreneurs with the technology and capabilities they need to grow their businesses and careers. The vendor states it: Sparks conversations that fuel growth. Helps users reclaim time and regain freedom while posting more consistently and driving revenue. Is a social media scheduling platform for every use case. Personal Brands…N/A
    Pricing
    Oracle Social Cloud (legacy)SmarterQueue
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle Social Cloud (legacy)SmarterQueue
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Oracle Social Cloud (legacy)SmarterQueue
    Small Businesses
    Mention
    Score9.4 out of 10
    PromoRepublic
    Score7.4 out of 10
    Medium-sized Companies
    Mention
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle Social Cloud (legacy)SmarterQueue
    Likelihood to Recommend
    7.6
    (35 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (10 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (4 ratings)
    -
    (0 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle Social Cloud (legacy)SmarterQueue
    Likelihood to Recommend
    Discontinued Products
    If you are looking to manage multiple social channels and quickly schedule posts it's a great tool. Not the best tool if you're looking to provide real time or near real time support and feedback to customers who are in the moment.
    Incentivized
    Read full review
    SmarterQueue
    It's a great platform that can easily schedule posts, and create evergreen posting by creating queues with different categories of posts. SmarterQueue allows you to create a range of content categories (tips, updates, quotes, images, videos, promotions, stories, case studies, etc) and choose where to post the various categories of content so you don't blast all your channels with the same content (have content specific channels). The interface is very clean, easy to use, and simple to navigate through, and has an AI assistant to help you create content and content variations. What I like the most creating an evergreen queue to which I can simply keep adding new content to and the posting is taken of.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The ability to schedule months of content at a time and view it across a calendar.
    • The approval process - you can set up teams to create, edit, publish, approve etc.
    • The content and apps module allows you to create modules which can be displayed on your Facebook page under the tabs section. You can create interactive modules for your customers to view.
    Incentivized
    Read full review
    SmarterQueue
    • Queueing of posts to create evergreen content
    • Setting up different categories of posts
    • AI-assisted generating content and content variations
    • Searching competition
    • Post on Google My Business
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Videos posted to Facebook via SRM have to be clicked to run instead of running automatically.
    • No ability to boost posts or ads from SRM.
    • Due to privacy restrictions of various social streams, unable to listen to 'people'; can only listen to business pages.
    • Not able to publish the same post at the same hour across time zones. So, if you want to publish a post at 8 am EST and 8 am PST, you have to do 2 separate posts. Otherwise your 8 am EST will post at 5 am PST.
    Incentivized
    Read full review
    SmarterQueue
    • AI-content generation can be improved
    • Sometimes slow to load up queue and unresponsive
    • Have more flexible plan to choose exactly the number of channels we want and only pay for what we use
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Our personal support finally came back at the end of our contract, but their product just could not offer what the competition offered. Social media is moving fast, and you need to work with companies that understand that and are at the forefront of trends, you can't get stuck with a company that is standing still.
    Read full review
    SmarterQueue
    No answers on this topic
    Usability
    Discontinued Products
    Within a few hours you should be able to get up to speed to do the basics. I find it very intuitive
    Incentivized
    Read full review
    SmarterQueue
    No answers on this topic
    Support Rating
    Discontinued Products
    The personalized support of a single individual who gets to know your business and your needs is priceless. They will assist with anything from a technical glitch to a campaign strategy that has worked for other companies
    Incentivized
    Read full review
    SmarterQueue
    No answers on this topic
    Online Training
    Discontinued Products
    Vitrue's training was limited online and not very in-depth, but the the platform is overall very easy to use and doesn't necessarily need a large amount of training.
    Read full review
    SmarterQueue
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I have used one other enterprise level application; it was comparable to SRM. We moved away from the first application because our parent company uses many other Oracle applications, not because we were 'unhappy' with the application we had at the time. Having said that, SRM does everything we need from it; in fact, there are features we aren't fully leveraging at this point. I especially find Engage, Content and Apps and Publish particularly useful. This is the kind of platform that is very robust; you get out of it what you have the time and resources for
    Incentivized
    Read full review
    SmarterQueue
    SmarterQueue is more comprehensive, has more features for cheaper subscriptions, and more flexible price plans to suit your business needs, whether you want to scale down or scale up. The user-friendly interface enabled a very quick learning curve for myself and for my virtual assistant. Better UI design and layout, clean, simple, intuitive to use and navigate through, and does the job well.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Audience. Before SRM, we had 1,000 Likes on Facebook. In 1 1/2 years using SRM, our Likes have grown to 20,000.
    • Frequency. Before SRM, we posted once a week on Facebook & Twitter. In 1 1/2 years using SRM, we now post 54 times a month, or about twice a day on weekdays.
    • Internal acceptance. Before SRM, social was considered "a hobby" by senior management. Now, social marketing is a key part of the strategy of every product launch. That is due to the hard work of our social marketing manager, of course, but her efforts were amplified by SRM.
    Incentivized
    Read full review
    SmarterQueue
    • Save time managing social media channels
    • Everything is accessible in one place
    • It is easy to delegate social media posting and content creation to a virtual assistant
    • Good value for money for a social media management platform
    • Posting on Google My Business
    • Finding content ideas
    • Leverage generative AI with the AI assistant to accelerate content creation
    Incentivized
    Read full review
    ScreenShots

    SmarterQueue Screenshots

    Screenshot of INteractive calendar view of scheduled social media postsScreenshot of Social media post editor including category, evergreen recycling, post to multiple platforms, and a preview.Screenshot of Content discovery and curation to easily find and share contentScreenshot of View your schedule at a glance and get quick content previewsScreenshot of Get detailed post analytics and actionable insights to replicate successScreenshot of Get detailed post analytics and actionable insights to replicate success