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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Salesforce Starter

    Score8.9 out of 10
    Small Businesses (1-50 employees)
    Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.

    $35

    per month per user

    Pricing
    Oracle SalesSalesforce Starter
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle SalesSalesforce Starter
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle SalesSalesforce Starter
    Considered Both Products
    Oracle
    No answer on this topic
    Salesforce
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    80%
    Would buy again
    4 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Oracle SalesSalesforce Starter
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    7.3
    16 Ratings
    5% below category average
    Salesforce Starter
    9.0
    5 Ratings
    15% above category average
    Customer data management / contact management7.016 Ratings9.05 Ratings
    Workflow management8.515 Ratings00 Ratings
    Territory management5.015 Ratings8.65 Ratings
    Opportunity management6.014 Ratings9.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.513 Ratings10.05 Ratings
    Contract management7.013 Ratings00 Ratings
    Quote & order management7.015 Ratings9.04 Ratings
    Interaction tracking8.214 Ratings7.85 Ratings
    Channel / partner relationship management8.212 Ratings9.44 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    4.7
    14 Ratings
    46% below category average
    Salesforce Starter
    -
    Ratings
    Case management6.014 Ratings00 Ratings
    Call center management4.012 Ratings00 Ratings
    Help desk management4.012 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    8.5
    12 Ratings
    11% above category average
    Salesforce Starter
    8.7
    5 Ratings
    14% above category average
    Lead management9.212 Ratings8.75 Ratings
    Email marketing7.710 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    8.4
    13 Ratings
    10% above category average
    Salesforce Starter
    8.8
    4 Ratings
    15% above category average
    Task management9.212 Ratings9.04 Ratings
    Billing and invoicing management8.02 Ratings8.04 Ratings
    Reporting8.013 Ratings9.44 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    5.0
    15 Ratings
    41% below category average
    Salesforce Starter
    9.0
    4 Ratings
    17% above category average
    Forecasting5.014 Ratings9.04 Ratings
    Pipeline visualization4.014 Ratings8.64 Ratings
    Customizable reports6.015 Ratings9.44 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    5.5
    16 Ratings
    31% below category average
    Salesforce Starter
    8.8
    5 Ratings
    16% above category average
    Custom fields6.016 Ratings9.45 Ratings
    Custom objects6.016 Ratings9.44 Ratings
    Scripting environment5.014 Ratings7.84 Ratings
    API for custom integration5.015 Ratings8.84 Ratings
    Security
    Comparison of Security features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    8.0
    17 Ratings
    4% below category average
    Salesforce Starter
    9.4
    5 Ratings
    12% above category average
    Single sign-on capability8.016 Ratings9.45 Ratings
    Role-based user permissions8.016 Ratings9.45 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    8.2
    11 Ratings
    11% above category average
    Salesforce Starter
    8.2
    4 Ratings
    11% above category average
    Social data8.511 Ratings00 Ratings
    Social engagement8.011 Ratings8.24 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    8.2
    13 Ratings
    11% above category average
    Salesforce Starter
    8.4
    4 Ratings
    14% above category average
    Marketing automation8.312 Ratings8.64 Ratings
    Compensation management8.011 Ratings8.24 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Salesforce Starter
    Feature
    Oracle Sales
    4.0
    14 Ratings
    59% below category average
    Salesforce Starter
    8.6
    5 Ratings
    16% above category average
    Mobile access4.014 Ratings8.65 Ratings
    Best Alternatives
    Oracle SalesSalesforce Starter
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SalesSalesforce Starter
    Likelihood to Recommend
    8.0
    (39 ratings)
    9.0
    (5 ratings)
    Usability
    7.0
    (12 ratings)
    9.4
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (11 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (16 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle SalesSalesforce Starter
    Likelihood to Recommend
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Salesforce
    If you own a business that has complex selling processes or requires integrations with 3rd party tools/systems, you should look at Professional, Enterprise, or Unlimited editions. Salesforce operates very well across pretty much every industry, but not all sales, marketing, and operational processes are created equal. If your marketing process requires a long list of sendable contacts then I would recommend adding on Pardot or Hubspot. Always start small and scale up, to avoid boxing yourself in down the road.
    Incentivized
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    Pros
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Salesforce
    • Tracking phone calls is extremely easy when using the app on the iphone. After a phone call is complete it prompts the user to enter in call details.
    • SalesforceIQ also automatically logs emails for us. This has saved us time from entering in information manually.
    • SalesforceIQ was easy to set up and allowed us customization for fields that were relevant to our business.
    Incentivized
    Read full review
    Cons
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Salesforce
    • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
    • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
    Incentivized
    Read full review
    Usability
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
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    Salesforce
    The system is very user-friendly on a desktop but lacks mobile friendliness. The Customer relationship manager disappears after the deal is signed. We struggled to get the system in a usable format, which was not cost-effective. The CRM system on desktop was great but way more complicated than it should be.
    Incentivized
    Read full review
    Performance
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
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    Salesforce
    No answers on this topic
    Support Rating
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
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    Salesforce
    No answers on this topic
    Online Training
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
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    Salesforce
    No answers on this topic
    Implementation Rating
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
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    Salesforce
    No answers on this topic
    Alternatives Considered
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Salesforce
    more expensive but as an industry leader and go, the learning curve pays for itself in ROI in lost time in onboarding
    Incentivized
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    Contract Terms and Pricing Model
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
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    Salesforce
    No answers on this topic
    Return on Investment
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
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    Salesforce
    • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

    Salesforce Starter Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot