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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Sales

    Score8 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pipedrive

    Score8.6 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    Oracle SalesPipedrive
    Editions & Modules
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    Oracle SalesPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Community Pulse
    Oracle SalesPipedrive
    Considered Both Products
    Oracle
    No answer on this topic
    Pipedrive Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    95%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    8 Answers
    95%
    Happy with the feature set
    21 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    89%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    89%
    Implementation went as expected
    16 Answers
    Features
    Oracle SalesPipedrive
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    7.3
    16 Ratings
    5% below category average
    Pipedrive
    6.7
    61 Ratings
    14% below category average
    Customer data management / contact management7.016 Ratings7.717 Ratings
    Workflow management8.515 Ratings5.714 Ratings
    Territory management5.015 Ratings6.09 Ratings
    Opportunity management6.014 Ratings8.359 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.513 Ratings8.057 Ratings
    Contract management7.013 Ratings5.010 Ratings
    Quote & order management7.015 Ratings5.08 Ratings
    Interaction tracking8.214 Ratings8.014 Ratings
    Channel / partner relationship management8.212 Ratings6.711 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    4.7
    14 Ratings
    46% below category average
    Pipedrive
    2.9
    7 Ratings
    89% below category average
    Case management6.014 Ratings4.76 Ratings
    Call center management4.012 Ratings1.15 Ratings
    Help desk management4.012 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    8.5
    12 Ratings
    11% above category average
    Pipedrive
    6.0
    42 Ratings
    23% below category average
    Lead management9.212 Ratings5.742 Ratings
    Email marketing7.710 Ratings6.46 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    8.4
    13 Ratings
    10% above category average
    Pipedrive
    5.9
    60 Ratings
    25% below category average
    Task management9.212 Ratings7.757 Ratings
    Billing and invoicing management8.02 Ratings4.15 Ratings
    Reporting8.013 Ratings6.056 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    5.0
    15 Ratings
    41% below category average
    Pipedrive
    6.8
    62 Ratings
    11% below category average
    Forecasting5.014 Ratings6.313 Ratings
    Pipeline visualization4.014 Ratings8.062 Ratings
    Customizable reports6.015 Ratings6.010 Ratings
    Customization
    Comparison of Customization features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    5.5
    16 Ratings
    31% below category average
    Pipedrive
    4.8
    58 Ratings
    44% below category average
    Custom fields6.016 Ratings5.458 Ratings
    Custom objects6.016 Ratings6.048 Ratings
    Scripting environment5.014 Ratings1.04 Ratings
    API for custom integration5.015 Ratings6.741 Ratings
    Security
    Comparison of Security features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    8.0
    17 Ratings
    4% below category average
    Pipedrive
    5.9
    56 Ratings
    34% below category average
    Single sign-on capability8.016 Ratings6.112 Ratings
    Role-based user permissions8.016 Ratings5.754 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    8.2
    11 Ratings
    11% above category average
    Pipedrive
    1.1
    5 Ratings
    148% below category average
    Social data8.511 Ratings1.15 Ratings
    Social engagement8.011 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    8.2
    13 Ratings
    11% above category average
    Pipedrive
    3.6
    7 Ratings
    68% below category average
    Marketing automation8.312 Ratings3.67 Ratings
    Compensation management8.011 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Oracle Sales and Pipedrive
    Feature
    Oracle Sales
    4.0
    14 Ratings
    59% below category average
    Pipedrive
    7.4
    55 Ratings
    1% above category average
    Mobile access4.014 Ratings7.455 Ratings
    Best Alternatives
    Oracle SalesPipedrive
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle SalesPipedrive
    Likelihood to Recommend
    8.0
    (39 ratings)
    7.6
    (65 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (3 ratings)
    Usability
    7.0
    (12 ratings)
    9.7
    (18 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.8
    (11 ratings)
    8.5
    (15 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.0
    (1 ratings)
    8.2
    (1 ratings)
    Contract Terms and Pricing Model
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (16 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle SalesPipedrive
    Likelihood to Recommend
    Oracle
    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Oracle
    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Oracle
    • I would like to see more integration with other CRMs such as Salesforce.
    • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
    • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Oracle
    Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Performance
    Oracle
    Some of the more complex customer reports we have created are slow to run at times.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Support Rating
    Oracle
    The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    Online Training
    Oracle
    Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    Oracle
    If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Oracle
    As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Oracle
    When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Return on Investment
    Oracle
    • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
    • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Oracle Sales Screenshots

    Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot