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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle BPM Suite

    Score8.5 out of 10
    N/AThe Oracle Business Process Management Suite is an integrated environment for developing, administering, and using business applications centered around business processes.N/A

    Solvemate

    N/AN/AThe Solvemate customer service automation platform is powered by smart conversational AI that allows companies to create personalized chatbot conversations at scale, guiding customers to find answers when they need them, so service teams can focus their expertise where it matters most. According to the vendor, Solvemate’s contextual conversation engine approach helps it to learn more quickly, integrates more easily and resolves requests faster and more reliably.

    $399

    per month

    Pricing
    Oracle BPM SuiteSolvemate
    Editions & Modules
    No answers on this topic
    Starter
    $399
    per month
    Essential
    $899
    per month
    Professional
    $1,799
    per month
    Corporate
    $3,599
    per month
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Oracle BPM SuiteSolvemate
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Oracle BPM SuiteSolvemate
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Oracle BPM Suite and Solvemate
    Feature
    Oracle BPM Suite
    6.0
    5 Ratings
    31% below category average
    Solvemate
    -
    Ratings
    Dashboards6.04 Ratings00 Ratings
    Standard reports6.05 Ratings00 Ratings
    Custom reports6.04 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Oracle BPM Suite and Solvemate
    Feature
    Oracle BPM Suite
    7.4
    6 Ratings
    12% below category average
    Solvemate
    -
    Ratings
    Process designer8.06 Ratings00 Ratings
    Process simulation7.06 Ratings00 Ratings
    Business rules engine9.06 Ratings00 Ratings
    SOA support8.06 Ratings00 Ratings
    Process player8.05 Ratings00 Ratings
    Support for modeling languages7.04 Ratings00 Ratings
    Form builder4.05 Ratings00 Ratings
    Model execution8.05 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Oracle BPM Suite and Solvemate
    Feature
    Oracle BPM Suite
    6.0
    4 Ratings
    33% below category average
    Solvemate
    -
    Ratings
    Social collaboration tools6.04 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Oracle BPM Suite and Solvemate
    Feature
    Oracle BPM Suite
    7.0
    3 Ratings
    15% below category average
    Solvemate
    -
    Ratings
    Content management7.03 Ratings00 Ratings
    User Ratings
    Oracle BPM SuiteSolvemate
    Likelihood to Recommend
    8.0
    (8 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    6.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle BPM SuiteSolvemate
    Likelihood to Recommend
    Oracle
    Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.
    Read full review
    Solvemate
    No answers on this topic
    Pros
    Oracle
    No answers on this topic
    Solvemate
    No answers on this topic
    Cons
    Oracle
    • Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
    • To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
    • The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
    • As with all Oracle products, the price can be an issue for smaller shops.
    Incentivized
    Read full review
    Solvemate
    No answers on this topic
    Likelihood to Renew
    Oracle
    In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.
    Read full review
    Solvemate
    No answers on this topic
    Usability
    Oracle
    Not easy to debug errors.
    Read full review
    Solvemate
    No answers on this topic
    Implementation Rating
    Oracle
    Overall satisfactory
    Read full review
    Solvemate
    No answers on this topic
    Alternatives Considered
    Oracle
    No answers on this topic
    Solvemate
    No answers on this topic
    Return on Investment
    Oracle
    No answers on this topic
    Solvemate
    No answers on this topic
    ScreenShots