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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Analytics

    Score8.2 out of 10
    N/AOracle Analytics is a solution used to visually explore data to create and share compelling stories. Oracle Analytics Cloud is a cloud native service, and Oracle Analytics Server is the on-premise option.N/A

    RedRoute

    N/A
    Small Businesses (1-50 employees)
    RedRoute's automated customer service voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues. RedRoute also works after hours, integrating with your existing CS systems to create detailed support tickets and call transcriptions for your staff. The vendor states…

    $0.15

    per automated call

    Pricing
    Oracle AnalyticsRedRoute
    Editions & Modules
    No answers on this topic
    Transportation Provider
    $0.15
    per automated call
    Transportation Broker
    $1
    per automated call
    eCommerce & Retail
    $1.50
    per automated call
    Offerings
    Pricing Offerings
    Oracle AnalyticsRedRoute
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing.Pay per automated call - With RedRoute, you only pay for the calls we successfully handle. All calls that get forwarded to a live agent are free of charge. 25% of Customers Choose to Secure a Lower Price for a 1-3 year Commitment
    More Pricing Information
    Features
    Oracle AnalyticsRedRoute
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    8.4
    37 Ratings
    3% above category average
    RedRoute
    -
    Ratings
    Pixel Perfect reports8.933 Ratings00 Ratings
    Customizable dashboards9.236 Ratings00 Ratings
    Report Formatting Templates7.137 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    8.2
    37 Ratings
    2% above category average
    RedRoute
    -
    Ratings
    Drill-down analysis8.436 Ratings00 Ratings
    Formatting capabilities8.137 Ratings00 Ratings
    Integration with R or other statistical packages7.123 Ratings00 Ratings
    Report sharing and collaboration9.236 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    9.1
    37 Ratings
    9% above category average
    RedRoute
    -
    Ratings
    Publish to Web8.731 Ratings00 Ratings
    Publish to PDF9.237 Ratings00 Ratings
    Report Versioning9.029 Ratings00 Ratings
    Report Delivery Scheduling9.835 Ratings00 Ratings
    Delivery to Remote Servers8.717 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    8.5
    36 Ratings
    6% above category average
    RedRoute
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.035 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.531 Ratings00 Ratings
    Predictive Analytics8.126 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    8.8
    37 Ratings
    4% above category average
    RedRoute
    -
    Ratings
    Multi-User Support (named login)9.237 Ratings00 Ratings
    Role-Based Security Model8.237 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.536 Ratings00 Ratings
    Single Sign-On (SSO)9.320 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    7.3
    29 Ratings
    7% below category average
    RedRoute
    -
    Ratings
    Responsive Design for Web Access6.729 Ratings00 Ratings
    Mobile Application7.325 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.527 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Oracle Analytics and RedRoute
    Feature
    Oracle Analytics
    7.7
    17 Ratings
    1% below category average
    RedRoute
    -
    Ratings
    REST API7.914 Ratings00 Ratings
    Javascript API9.016 Ratings00 Ratings
    iFrames6.713 Ratings00 Ratings
    Java API9.715 Ratings00 Ratings
    Themeable User Interface (UI)7.114 Ratings00 Ratings
    Customizable Platform (Open Source)5.913 Ratings00 Ratings
    Best Alternatives
    Oracle AnalyticsRedRoute
    Small Businesses
    Cyfe
    Score8.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Cortana (discontinued)
    Score7.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle AnalyticsRedRoute
    Likelihood to Recommend
    9.2
    (44 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    9.1
    (8 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (3 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.2
    (38 ratings)
    -
    (0 ratings)
    Data Sources
    8.1
    (38 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Oracle AnalyticsRedRoute
    Likelihood to Recommend
    Oracle
    Oracle Data Visualization is very effective if used in an enterprise context with huge volumes of data coming from different systems. It supports dashboard and reporting capabilities and is easy to scale. It also allows you to leverage machine learning capabilities to extract hidden data trends. Visualization capabilities are powerful but not so various if compared to other solutions on the market. If you want to present a dashboard to an executive audience and you want to make your dashboards beautiful you must adapt them through PowerPoint.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Pros
    Oracle
    • Available without of the box connectors for Salesforce and oracle Saas Cloud. This is a huge plus for our business since we don't need another middleware solution just for this sake.
    • We are able to connect to our on-prem SQL Server database where we have our RMA database and other applications seamlessly without writing custom APIs.
    • OAC writes directly into ADW which is another advantage for loading Excel files into ADW after dataflow transformations.
    • OAC allows replication of the database from fusion ERP and lets us create subject areas using the data modeler.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Cons
    Oracle
    • More AI but with human back up.
    • Less mumbo jumbo so even IT guys/gals can more easily work.
    • More statistics (math) and orientation for those not familiar with it.
    • More live as well as virtual (live) show casing of real situations in business.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Likelihood to Renew
    Oracle
    Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
    Read full review
    RedRoute
    No answers on this topic
    Usability
    Oracle
    Great, if you are limited to using it along with other Oracle products; sadly, not if you are integrating with other products, which can be a challenge. It is a great product with tons of functionality and great integration with other in-house platforms. Great visuals and customization for data and analytics to provide decision-making data and analysis.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Reliability and Availability
    Oracle
    No problems, it's that simple.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Performance
    Oracle
    Other than anomalies or expected quirks, there were never any earth-shattering delays.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Support Rating
    Oracle
    Oracle Analytics Support team is very proactive and I have never had a situation where I had to wait for more than a day or two to get my issues resolved. This is a very big help for us and we appreciate Oracle and its team for guaranteeing that experience.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    In-Person Training
    Oracle
    Oracle University offers very in-depth training.
    Read full review
    RedRoute
    No answers on this topic
    Online Training
    Oracle
    It was a private training site.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Implementation Rating
    Oracle
    A properly implemented Endeca solution performs extremely well on the largest of datasets and it positions your organization to immediately achieve your ROI.
    Read full review
    RedRoute
    No answers on this topic
    Alternatives Considered
    Oracle
    Oracle Analytics Cloud, is one of the most agile and secure data analysis platforms that according to the budget and the amount of use, you can use the resources you need under the cloud. The Oracle brand is also very well known in this field and can meet all the needs of an organization or industry in any sector.
    Read full review
    RedRoute
    No answers on this topic
    Scalability
    Oracle
    We have seen the results of this in our initial research and are not surprised that Oracle does this like it does soo many other things in this area, so well.
    Incentivized
    Read full review
    RedRoute
    No answers on this topic
    Return on Investment
    Oracle
    • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
    • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
    Read full review
    RedRoute
    No answers on this topic
    ScreenShots

    RedRoute Screenshots

    Screenshot of Handle "order status" (or WISMO) calls quickly, accurately & satisfactorily.Screenshot of General settings include intent handling (returns, order status, damages, cancelations, etc), operator names, call recording disclaimers, language options, and more.Screenshot of Configure unique settings for each of the phone numbers you'd like handled by RedRoute's voice automation.Screenshot of Get started quickly and easily with a guided 30 minute setup! Test the RedRoute system on any percentage of calls, and scale or decrease automation at any time.