OpenText Web CMS vs. Progress Sitefinity

OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.

Incentivized

It's one of the easiest to use, easiest to customize CMS system available on the Microsoft technology stack. Whenever there's an application need for user management, role-based permissions, workflows and page-content, it is simply not done to start custom development from scratch. For complex 'factory-approaches' its architectural implementation shines brightest and allows for hybrid deployments, full Azure DevOps integration and ensures security and governance are not sacrificed

• Offering compelling experiences to customers, which help in improving satisfaction
• Information is delivered across multiple channels
• Testing relevant result sets to improve the rate of website conversion

Incentivized

• Once templates and custom data has been defined, it is very easy for CMS authors/editors to manage content on the site without knowledge of HTML programming.
• Programming templates and custom module and extending the CMS is fairly straightforward for our development team.
• Security is in the forefront, with regular updates and enhancements to the product.
• Working with support is great, they have extensive knowledge on the product are able to assist if called upon.
• Product utilizes .net standards, and also integrates well will standard front end tools such as jquery/bootstrap.

Incentivized

• I have recommendation for improvements.
• It is easy to work with all the features.
• All necessary content management tools are included.

Incentivized

• Diagram or illustrate more use cases for server setups, and managing of upgrades.
• I'd like to see the ability to synchronize from one server to multiple others at once.
• Implementation assistance as part of the purchase rather than farming out to 3rd party, although they did answer every question we asked in order to determine our best architecture setup.

Incentivized

They have been great to us this far. We have had great web success so far and plan to continue to grow.

Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.

Incentivized

Very big fan of this CMS, as it allows scalability, performance, and everything else. The support is great whenever we need it. As a marketer, the digital/marketing side of things is very easy to use and we've seen strong results from an SEO and marketing perspective. I can't speak to the developer/creative side too much, but in talking with these teams, they do recommend the tool as well.

Incentivized

Has been solid for us on availability

A bit sluggish sometimes as the compiler works.

Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.

Incentivized

Support can be pretty good, even though, depending on the level of licensing, it can take longer to hear back from their team. They do have a phone option, which works well. Overall, they are knowledgeable, and helpful when needed. At times, support is able to access the system directly and troubleshoot critical items when needed.

N/A - I was not part of the implementation team. We have had this internally for over 5 years. Based on my experience, ensure that you have documentation on the initial implementation and subsequent upgrades. I would also recommend to have all the documentation on how and why the system was implemented the way it was

Incentivized

It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.

Incentivized

We evaluated a range of other platforms before selecting Progress Sitefinity. While many other platforms had a powerful range of features, Progress Sitefinity provided to be a comparable product at a price far more suited to our budget. Above all else, its ease of use gained the highest scores in our testing, and the interface has continued to develop and improve over the past three years.

Incentivized

Seems pretty scalable.

• We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
• Quick publication of content across the main digital channels.
• We run our digital campaigns swiftly.
• We've maintained our brand consistency for three years.

Incentivized

• Sitefinity has reduced the amount of time it takes to edit and publish content, which has enabled us to get information out more quickly.
• Sitefinity allowed us to establish a consistent and modern brand identity and apply it across multiple websites.

Incentivized