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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Web CMS

    Score5 out of 10
    N/AOpenText Web CMS (TeamSite) accelerates and simplifies the end-to-end digital content and campaign lifecycle, from content creation and rich media management to omnichannel publication, optimization, automation, commerce, and community. According to the vendor, with TeamSite, users can: Capture diverse digital audiences with amazing brand experiences – Give customers and prospects consistent, high-quality brand experiences across devices and channels, and foster closer…N/A
    Pricing
    OpenText Web CMS
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Web CMS
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    OpenText Web CMS
    Considered Both Products
    OpenText
    Chose OpenText Web CMS
    It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training …
    Incentivized
    Chose OpenText Web CMS
    OpenText TeamSite has been more powerful and resourceful as compared to Storyblok. The cost of deployment was relatively low and it has more content editing features. The customer support team members are always online 24/7/367 and they offer the best training of working with …
    Incentivized
    Chose OpenText Web CMS
    It offers an intuitive user experience, modern, versatile and consistent in performance. It simplifies the whole process of managing the digital experience across all marketing channels, which is done from a unified interface. This tool has enabled us to take control of our …
    Incentivized
    Chose OpenText Web CMS
    OpenText went through an RFP process against IBM Content Management back in 2012. OpenText not only met our business and technical requirements, but we asked both vendors to show a use case and OpenText provided an extensive solution that IBM could not. Also the content …
    Incentivized
    Chose OpenText Web CMS
    Elasticsearch is scalable, ready for cloud deployments, and documentation is readily available and comprehensive.

    Our using HP Autonomy is based on the sunk cost fallacy.
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    No answers on this topic
    Features
    OpenText Web CMS
    Security
    Comparison of Security features of OpenText Web CMS
    Feature
    OpenText Web CMS
    8.6
    7 Ratings
    7% above category average
    Role-based user permissions8.67 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of OpenText Web CMS
    Feature
    OpenText Web CMS
    7.9
    7 Ratings
    4% above category average
    API8.76 Ratings
    Internationalization / multi-language7.26 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of OpenText Web CMS
    Feature
    OpenText Web CMS
    8.0
    7 Ratings
    4% above category average
    WYSIWYG editor7.87 Ratings
    Code quality / cleanliness7.76 Ratings
    Admin section8.17 Ratings
    Page templates7.46 Ratings
    Library of website themes8.36 Ratings
    Mobile optimization / responsive design8.37 Ratings
    Publishing workflow8.17 Ratings
    Form generator8.06 Ratings
    Web Content Management
    Comparison of Web Content Management features of OpenText Web CMS
    Feature
    OpenText Web CMS
    7.9
    7 Ratings
    7% above category average
    Content taxonomy7.97 Ratings
    Bulk management8.27 Ratings
    Availability / breadth of extensions7.57 Ratings
    Best Alternatives
    OpenText Web CMS
    Small Businesses
    Umbraco CMS
    Score6.8 out of 10
    Medium-sized Companies
    Square Online
    Score7.4 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternatives
    User Ratings
    OpenText Web CMS
    Likelihood to Recommend
    7.4
    (8 ratings)
    Likelihood to Renew
    3.6
    (1 ratings)
    Usability
    7.3
    (1 ratings)
    Support Rating
    6.4
    (1 ratings)
    Contract Terms and Pricing Model
    7.3
    (1 ratings)
    User Testimonials
    OpenText Web CMS
    Likelihood to Recommend
    OpenText
    OpenText TeamSite is well-suited to large, enterprise-wide implementations where customization, content governance, and dynamic content distribution is needed or prioritized. It is probably not ideal for smaller sites with simple architecture and few resources to manage custom implementation.
    Incentivized
    Read full review
    Pros
    OpenText
    • The drag and drop forms feature makes publishing simple and quick.
    • Preview of customer data before sending publications helps us to deliver personalized experiences.
    Incentivized
    Read full review
    Cons
    OpenText
    • I have recommendation for improvements.
    • It is easy to work with all the features.
    • All necessary content management tools are included.
    Incentivized
    Read full review
    Usability
    OpenText
    Overall, it's a solid package with the potential to offer much functionality with appropriate resources applied. There are a few issues with the authoring interface that OpenText should address before its a top shelf authoring experience.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Our technical resources engage with OpenText TeamSite so I don't have direct experience. However, critical issues that we need help with seem to get the attention they deserve without issue. However, training and user resources for business owner roles are a bit lacking and some annoying issues with the authoring interface should be addressed sooner.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    It offers more content editing features at a relatively low cost thus overall deployment is lower in cost. It has great customer support who are always there to support and answer to our needs thus making the process of deployment seamless at every stage and offering training for working with their product.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    OpenText
    The annual contract should be clearer in terms of the breakdown of user license types (system admin, admin, regular user, etc).
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • We integrated with google analytics, now we have the proper comprehension of our audience data reception and behaviors - we've greatly improved on personalized marketing.
    • Quick publication of content across the main digital channels.
    • We run our digital campaigns swiftly.
    • We've maintained our brand consistency for three years.
    Incentivized
    Read full review
    ScreenShots