OpenText Identity and Access Management vs. SecurID

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Identity and Access Management
Score 7.2 out of 10
N/A
Based on the former Covisit and now part of the OpenText Business Network Cloud, OpenText Identity and Access Management is a cloud-based identity and access management system that enables secure, efficient engagement and collaboration across large third-party ecosystems. The IAM solution is comprised of cloud-native technologies, built-in security frameworks and digital processes to scale third-party access in a non-linear fashion.N/A
SecurID
Score 9.0 out of 10
N/A
SecurID, a company and solution suite from RSA, is an identity and access management suite supporting access management, authentication, and identity governance.
$2
per year per user
Pricing
OpenText Identity and Access ManagementSecurID
Editions & Modules
No answers on this topic
Cloud
$2
per year per user
Cloud Plus
$4
per year per user
Cloud Premier
$6
per year per user
Offerings
Pricing Offerings
OpenText Identity and Access ManagementSecurID
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
OpenText Identity and Access ManagementSecurID
Features
OpenText Identity and Access ManagementSecurID
Identity Management
Comparison of Identity Management features of Product A and Product B
OpenText Identity and Access Management
7.2
Ratings
12% below category average
SecurID
8.7
Ratings
7% above category average
ID-Management Access Control7.20 Ratings8.60 Ratings
ID Management Single-Sign On (SSO)7.70 Ratings8.60 Ratings
Multi-Factor Authentication7.20 Ratings9.00 Ratings
Password Management7.70 Ratings8.70 Ratings
Account Provisioning and De-provisioning5.50 Ratings8.30 Ratings
ID Management Workflow Automation7.20 Ratings8.60 Ratings
ID Risk Management7.70 Ratings8.60 Ratings
User Ratings
OpenText Identity and Access ManagementSecurID
Likelihood to Recommend
7.2
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
6.8
(0 ratings)
9.0
(0 ratings)
Support Rating
7.2
(0 ratings)
8.0
(0 ratings)
User Testimonials
OpenText Identity and Access ManagementSecurID
Likelihood to Recommend
Team has been great. However, product needs lots of customization and this requires significant cost outside of licensing model.
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Works well in a large organization with many employees and devices but may not work so well in smaller organizations due to alternatives that are cheaper and are already provided (such as Microsoft's Azure MFA). Using the soft token is easy and convenient. For a large environment, It has allowed us to have a single app used for authentication for all of our various users, and using the soft token is easy and convenient.
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Pros
  • Good personnel/team
  • Small company type customer service gives ease of access and sense of urgency
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  • RSA SecurID allows me to access network files from remote locations (hotels, other businesses, working from home). This allows me greater productivity and helps me with a work-life balance as I can work later at night or not get so backed up when I'm traveling.
  • RSA SecurID keeps information secure by limiting access to network files
  • RSA SecurID is easy to use with a soft token - one less item to carry around in my travel bag
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Cons
  • Additional automation capabilities on the platform
  • More configuration-driven approach
  • Passwordless authentication
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  • The Android application cannot be easily returned to the original code (if you chose to move to the next code).
  • If misconfigured, it can lock an administrator out of a server.
  • The look and feel of the RSA control center status bar application have a dated feel.
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Likelihood to Renew
No answers on this topic
Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
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Usability
Product needs high level of customization to compete with other products in this space.
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Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
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Support Rating
  • Dedicated customer success manager and deployment manager
  • 1-800-like 24/7 support
  • Very responsive technical team
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Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
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Alternatives Considered
OKTA Oracle Cloud Based Identity Platforms Salesforce IAM We did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
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RSA SecureID is still widely deployed and the de facto industry standard for 2nd factor authentication. Microsoft Azure offers alternative 2nd factor auth but the price was too high. We are still testing Citrix NetScaler offering with CloudBridge for 2nd factor auth and SMS code to user mobile device so it is yet to be seen as a viable alternative to RSA.
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Return on Investment
  • Improved customer experience through a single identity across multiple business units
  • Single bundled pricing model for features like SSO, MFA, directory services, identity event streaming, API usage, service-package-based access
  • Reduced identity and access complexity when compared to on-premises based implementations
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  • We are pleased with our implementation of RSA Authentication Manager. The deployment process went smooth without many issues.
  • Administration and troubleshooting are very easy using the GUI console.
  • There is enough good quality documentation, training, and online forums are available for our team to refer to in case of any technical issues.
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ScreenShots