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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcsight by OpenText

    Score5.2 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A

    Palo Alto Networks WildFire

    Score9.8 out of 10
    N/APalo Alto Network’s WildFire is a malware prevention service. It specializes in addressing zero-day threats through dynamic and static analysis, machine learning, and advanced sandbox testing environments.N/A
    Pricing
    Arcsight by OpenTextPalo Alto Networks WildFire
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcsight by OpenTextPalo Alto Networks WildFire
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Arcsight by OpenTextPalo Alto Networks WildFire
    Considered Both Products
    OpenText
    No answer on this topic
    Palo Alto Networks
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    80%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    Arcsight by OpenTextPalo Alto Networks WildFire
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Arcsight by OpenText and Palo Alto Networks WildFire
    Feature
    Arcsight by OpenText
    5.5
    4 Ratings
    34% below category average
    Palo Alto Networks WildFire
    -
    Ratings
    Centralized event and log data collection8.04 Ratings00 Ratings
    Correlation9.04 Ratings00 Ratings
    Event and log normalization/management8.04 Ratings00 Ratings
    Deployment flexibility6.04 Ratings00 Ratings
    Integration with Identity and Access Management Tools6.03 Ratings00 Ratings
    Custom dashboards and workspaces5.04 Ratings00 Ratings
    Host and network-based intrusion detection8.02 Ratings00 Ratings
    Data integration/API management5.01 Ratings00 Ratings
    Behavioral analytics and baselining2.01 Ratings00 Ratings
    Rules-based and algorithmic detection thresholds8.01 Ratings00 Ratings
    Response orchestration and automation2.01 Ratings00 Ratings
    Reporting and compliance management4.01 Ratings00 Ratings
    Incident indexing/searching1.01 Ratings00 Ratings
    Best Alternatives
    Arcsight by OpenTextPalo Alto Networks WildFire
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    IBM Security QRadar SIEM
    Score9 out of 10
    Trellix Intelligent Sandbox
    Score7.1 out of 10
    Enterprises
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    Trellix Intelligent Sandbox
    Score7.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcsight by OpenTextPalo Alto Networks WildFire
    Likelihood to Recommend
    9.0
    (6 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    7.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.0
    (4 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Arcsight by OpenTextPalo Alto Networks WildFire
    Likelihood to Recommend
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
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    Palo Alto Networks
    Palo Alto Networks WildFire is highly effective in enterprise environments where detecting zero-day threats and unknown malware is critical. Small businesses may find the cost of advanced subscriptions prohibitive, especially if they only need basic protection. Much of our infrastructure is OT and Palo Alto Networks WildFire is cloud dependent so cannot be used where we have air-gapped systems.
    Incentivized
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    Pros
    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
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    Palo Alto Networks
    • This is could base and easily manageable for our collocation. While working within the could can review in live time potential treats that it has reported from other devices.
    • Worked very well with existing Palo Alto devices.
    • Another huge plus is the simplicity of managing and ease of scalability.
    • Its cost is competitive with similar/like products available.
    Incentivized
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    Cons
    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
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    Palo Alto Networks
    • Cost
    • I would personally like to see more JSON support in the API rather than XML, but that's being very nitpicky
    Incentivized
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    Likelihood to Renew
    OpenText
    No answers on this topic
    Palo Alto Networks
    It works very well and takes care of protecting us from threats new and well-known. It's been a game changer in terms of threat detection & prevention.
    Incentivized
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    Usability
    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
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    Palo Alto Networks
    It is a great product that has definitely improved our security posture, however it does require quite a bit of training and time spent customizing for the environment. We had several difficulties in deployment but Palo Alto support was able to help us work through the problems that we were not able to figure out on our own.
    Incentivized
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    Support Rating
    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
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    Palo Alto Networks
    PAN support is very good. You can get the reasonable and timely support on any conditions. When the product is already integrated with the PAN firewalls, you can choose the severity levels based on the effect. The customer service/TAC is very helpful, they even have additional recommendations of advises for product usability. Local partners are also assisting the cases and give their expertise.
    Incentivized
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    Alternatives Considered
    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
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    Palo Alto Networks
    WildFire from Palo Alto Networks provides security with very little overhead. With AutoFocus, they’ve got threat intelligence built right in. That way, it can prepare us to react swiftly when a significant danger is identified and dealt with as soon as possible. They introduced firewalls that are aware of applications and can make use of Wildfire. It sped our ability to respond to emerging threats up because of this game-changing development.
    Incentivized
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    Return on Investment
    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
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    Palo Alto Networks
    • We've had one or two malware files that were blocked by Wildfire. We use it occasionally to check unusual or unexpected files. Hard to monetize ROI, because we don't know what the impact would have been if the file made it through.
    • We pay significantly for the Wildfire licenses, but given the potential impact to our business, we feel it is worthwhile. Figure costs are somewhere around $1,500 per year per firewall for a mid-range model. Can be higher or lower for different sized firewalls. Onsite appliance was somewhere between $50-100K, which was too much for us, so we use the cloud model.
    Incentivized
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