OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.
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ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…
$20
per month ticket
Pricing
OneCause
ThunderTix
Editions & Modules
No answers on this topic
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
Enterprise
$175
per month ticket
Offerings
Pricing Offerings
OneCause
ThunderTix
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Both the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.
I'm not sure if it is because I have used it so much, but OneCause is the easiest self-explanatory event platform. After 15-20 minutes of use, anyone should be able to navigate at a basic level. It is very user-friendly, and I have been able to train volunteer staff effectively.
It is the cheapest and easiest to use platform, especially when compared to Ticket Spice and AudienceView. Ticket Spice is full of microtransactions and AudienceView's user interface is decades old and completely inefficient. Thundertix is easy to use and the prices are reasonable for ticket sales and supplemental packages for your account.
Customer service during planning phases- reps always get back to me to help answer my questions.
Event managers are always great to work with at our Gala. We really need someone to make sure the whole program runs well, and OneCause never disappoints.
Variety of events that we can use this for is awesome! No need for paypal, venmo, etc.
Mobile bidding has been a game changer for us. People can participate in our auction even if they cannot attend the event!
Platform is relatively easy to use- intuitive even for those who are not techy!
Site is easy to use for both our customers and for us using in the back office
Platforms are aesthetically pleasing and easy to integrate
Thundertix rarely, or even never has any glitches. We have significant data relying upon Thundertix, and I am more than satisfied.
The management and/or ownership at Thundertix is fantastic to work with. They truly care. They have even added specific features that are available to all clients based on some of the needs that we have.
We pay a premium for the over the phone customer service. Thundertix is at such a good price point it’s worth it to pay the extra for this service. Their online customer service s great, but it can be difficult to get your point across sometimes without talking to someone on the phone.
Thundertix does not currently have any text message features in place. I hope to see that in the future.
Thundertix has many features and it can be difficult to utilize all of the features because there are just so many and they aren’t all intuitive.
We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
I think that OneCause is a very intuitive, user-friendly platform on the non-profit user's side and also from the donor's perspective. They have created a software that is good for both mobile devices and desktop computers. The customization allowed for your campaigns is also incredible - you can make each fundraising website feel like a true extension of your non-profit
The OneCause staff is knowledgeable and willing to assist. When we have had questions, they are quick to respond and provide assistance. Our assigned event manager each year has been very good about checking in with us to make sure planning is running smoothly. Additionally, the onsite team has always been friendly and helpful. They stay with us throughout the event to address any issues that may arise.
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
Our former system morphed into some other company I have not kept up with. They were costly, inattentive and flat out tried to back-charge us thousands of dollars. I really haven't looked back and am ridiculously loyal to ThunderTix
