TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnceHub

    Score9 out of 10
    N/AOnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.

    $10

    per month per seat

    Vagaro

    Score7.4 out of 10
    N/AVagaro in Dublin, California built their flagship club management platform around the needs of spas and salons, and can help business owners manage their business with online bookings and integrations with channels of importance to small businesses (Facebook, Yelp, etc) as well as back office software (Quickbooks, Xero) commonly used among small businesses.

    $23.99

    per month one location

    Pricing
    OnceHubVagaro
    Editions & Modules
    Basic
    $0
    per month per seat
    Schedule
    $10
    per month per seat
    Route
    $19
    per month per seat
    Engage
    $39
    per month per seat
    No answers on this topic
    Offerings
    Pricing Offerings
    OnceHubVagaro
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OnceHubVagaro
    Considered Both Products
    OnceHub
    No answer on this topic
    Vagaro
    No answer on this topic
    Key User Insights
    Would buy again
    75%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Best Alternatives
    OnceHubVagaro
    Small Businesses
    Square Appointments
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.7 out of 10
    Chili Piper
    Score8.7 out of 10
    Enterprises
    Doodle
    Score9 out of 10
    Doodle
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnceHubVagaro
    Likelihood to Recommend
    9.0
    (11 ratings)
    5.9
    (4 ratings)
    Support Rating
    6.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    OnceHubVagaro
    Likelihood to Recommend
    OnceHub
    For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
    Read full review
    Vagaro
    We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.
    Incentivized
    Read full review
    Pros
    OnceHub
    • Links calendars- no need to go back and forth between calendars, everything is synced up.
    • Schedules Zoom calls with link and sends alerts to remind prospect of meeting
    • Follows up to reschedule if prospect missed meeting, which saves me a ton of time.
    Incentivized
    Read full review
    Vagaro
    • Online scheduling.
    • Displaying pricing.
    • Full service description.
    Incentivized
    Read full review
    Cons
    OnceHub
    • I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
    • The Salesforce connector pricing is a bit steep.
    • Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
    Incentivized
    Read full review
    Vagaro
    • Interface is quite clunky, not the most friendly UI
    • Says they attract new customers but it doesn't happen that often unless you have a really cheap offer
    Incentivized
    Read full review
    Support Rating
    OnceHub
    They would not prorate a refund - I'm just out the money for services I have not used. To me, that is the WORST POSSIBLE customer service ever.
    Read full review
    Vagaro
    No answers on this topic
    Alternatives Considered
    OnceHub
    ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
    Read full review
    Vagaro
    Vagro has lot of listing listing from nearby places and one can really walk up to the place using and understanding the map which can be very helpful in terms of getting into the spa or the saloon the best part is the timings and the payment feature that can be seen.
    Incentivized
    Read full review
    Return on Investment
    OnceHub
    • Improved efficiency - no longer waste time trying to find available time to book meetings
    • Positive impact on business reputation
    • Clients, prospects and colleagues love using my booking link - they have access to my availability and can schedule a meeting easily. Many positive comments about ScheduleOnce
    Incentivized
    Read full review
    Vagaro
    • The complexity of canceling an appointment.
    Incentivized
    Read full review
    ScreenShots