OnceHub is an online appointment scheduling and digital engagement platform developed by the company of the same name headquartered in Claymont, Delaware.
$0
per month per seat
SimplyBook.me
Score 9.9 out of 10
N/A
SimplyBook.me is an appointment booking system that improves customer service. It is designed to make the booking process simpler and more efficient.
For all things bookings, including meetings, sales calls, events, and client onboarding, ScheduleOnce is the dominant software hands down. For shorter forms, such as quizzes and exercises on an online course, FormOnce is the far superior sibling as it's able to accommodate all needs, size, length, and customization.
I needed a solution that linked nursing, doctor, and other medical practitioners that are candidates or could be candidates for a new position, to get connected to a potential new position. The hard part was coordinating interviews and meetings between both parties for recruiters so this software enabled both parties to easily communicate times that work for them and schedule.
I really wish I could put tracking pixels (i.e. AdWords conversion pixels) on the booking thank you pages. Having to direct to a thank you page on another platform is kind of a pain.
The Salesforce connector pricing is a bit steep.
Basic live chat capabilities would be awesome. Implementing a live chat widget alongside the ScheduleOnce widget can be a bit cluttered design wise.
Schedule delay for beyond a day because there are times when I want to book beyond 3 or 4 days but I have to instead remember to come back before 1 day to set the reminder.
Confusing to pay for different features because many times I have found it unclear what features will be available to a paid user and what still will need to be paid for.
The interface is not easy, it takes time to adjust to things and find the options you find, navigation becomes relatively easier once you get the hang of the app.
ScheduleOnce is the only platform that offered an easy way to send text messages to clients. I appreciated the ease of adding a few questions to qualify potential clients prior to getting onto a call with them. Easy to use and the customer service experience I have received has been great.
I've used pretty much all known tools but there's something or the other missing. Some are complex to use, some are not compatible through the api, some ask for access to our internal databases and some doesn't execute it well. The main reason behind choosing SimplyBook.me was that it is straight forward, it's UI is simple to use and it offers realtime connectivity with our product and services pages.
In around an hour or so, I have been able to solve my worries about getting paid, organizing my time, leaving me the time and energy to teach and to concentrate on promoting my business.
It's allowed me, in one stroke, to move forward my plans to add native-speaking language tutors to engage in follow-up courses.