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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ON24

    Score8.8 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A

    RingCentral Events

    Score5.8 out of 10
    N/ARingCentral Events (formerly Hopin) is an online events platform that provides tools for virtual events, or hybrid events, like ticketing and registration, limitless event rooms, an expo hall, chat, and networking, as well as event branding and attendee engagement tools. Integrations with online registration tools - such as Cvent, Marketo, Pardot, Eloqua, and Eventbrite.

    $119

    per month per seat

    Pricing
    ON24RingCentral Events
    Editions & Modules
    No answers on this topic
    Events Free Trial
    $0
    per month
    Events Pro
    $119
    per month per seat
    Events Pro+
    $239
    per month per seat
    Events Enterprise
    $359
    per year per seat
    Offerings
    Pricing Offerings
    ON24RingCentral Events
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Each event license comes with unlimited registrations for all of events, and can run unlimited webinars and events with an annual plan.
    More Pricing Information
    Community Pulse
    ON24RingCentral Events
    Considered Both Products
    ON24
    No answer on this topic
    RingCentral
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    123 Answers
    94%
    Would buy again
    33 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    93 Answers
    90%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    129 Answers
    91%
    Happy with the feature set
    32 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    81 Answers
    88%
    Implementation went as expected
    29 Answers
    Features
    ON24RingCentral Events
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ON24 and RingCentral Events
    Feature
    ON24
    7.9
    1 Ratings
    5% below category average
    RingCentral Events
    -
    Ratings
    Responsive Design for Web Access8.21 Ratings00 Ratings
    Mobile Application7.31 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.21 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ON24 and RingCentral Events
    Feature
    ON24
    7.2
    398 Ratings
    17% below category average
    RingCentral Events
    -
    Ratings
    Calendar integration8.3342 Ratings00 Ratings
    Meeting initiation7.03 Ratings00 Ratings
    Integrates with social media2.02 Ratings00 Ratings
    Record meetings / events8.5381 Ratings00 Ratings
    Slideshows8.6378 Ratings00 Ratings
    Event registration9.0375 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ON24 and RingCentral Events
    Feature
    ON24
    8.4
    401 Ratings
    2% above category average
    RingCentral Events
    -
    Ratings
    Live chat7.03 Ratings00 Ratings
    Audience polling9.3362 Ratings00 Ratings
    Q&A9.0398 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of ON24 and RingCentral Events
    Feature
    ON24
    8.3
    371 Ratings
    1% below category average
    RingCentral Events
    -
    Ratings
    User authentication8.02 Ratings00 Ratings
    Participant roles & permissions8.4361 Ratings00 Ratings
    Confidential attendee list8.4345 Ratings00 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ON24 and RingCentral Events
    Feature
    ON24
    8.2
    375 Ratings
    3% below category average
    RingCentral Events
    -
    Ratings
    Branding options8.7368 Ratings00 Ratings
    Integration to Marketing Automation7.8322 Ratings00 Ratings
    Attendee list export8.223 Ratings00 Ratings
    Virtual Event
    Comparison of Virtual Event features of ON24 and RingCentral Events
    Feature
    ON24
    8.1
    27 Ratings
    2% below category average
    RingCentral Events
    -
    Ratings
    Email marketing7.825 Ratings00 Ratings
    Audience engagement8.327 Ratings00 Ratings
    Event analytics8.127 Ratings00 Ratings
    Best Alternatives
    ON24RingCentral Events
    Small Businesses
    Whova
    Score8.9 out of 10
    BigMarker
    Score6 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Zoom Events & Webinars
    Score8.5 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    Zoom Events & Webinars
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ON24RingCentral Events
    Likelihood to Recommend
    8.7
    (446 ratings)
    8.4
    (35 ratings)
    Likelihood to Renew
    7.6
    (41 ratings)
    8.0
    (2 ratings)
    Usability
    5.7
    (25 ratings)
    8.7
    (3 ratings)
    Availability
    6.7
    (209 ratings)
    -
    (0 ratings)
    Performance
    1.9
    (7 ratings)
    -
    (0 ratings)
    Support Rating
    5.4
    (31 ratings)
    7.3
    (2 ratings)
    In-Person Training
    9.1
    (3 ratings)
    -
    (0 ratings)
    Online Training
    3.6
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (11 ratings)
    -
    (0 ratings)
    Configurability
    2.7
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.8
    (215 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    ON24RingCentral Events
    Likelihood to Recommend
    ON24
    ON24 has upgraded our webinar game! We used to use Go-To Webinar, which can't even add text formatting to the webinar description, so we are thrilled to use all of the customization options to align our webinar closer with our brand. We have seen an increase in registrations and participants due to this more professionally packaged webinar offering.
    Incentivized
    Read full review
    RingCentral
    Hopin is very suitable for large events involving 100+ people where there are only a couple of people speaking. You can have a bunch of features such as networking and all in all, is quite a professional experience to use. For smaller groups, It takes too much effort to set up and isn't worth using over Google Meet or Zoom.
    Incentivized
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    Pros
    ON24
    • Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
    • Detailed analytics in every field include surveys, unique clicks, and downloads.
    • Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.
    Incentivized
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    RingCentral
    • Awesome for managing several sets of panelists
    • Very easy to manage event attendees
    • Love the chat functionality during the events, enabling the audience to connect with each other
    • Hugely simple for anyone with little tech knowledge to design and run an event
    • Cost effective for the volume of events we run, where we need scale and quality
    • Live streaming an event is also very well catered for
    • Branding across the platform is simple to implement
    Incentivized
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    Cons
    ON24
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
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    RingCentral
    • The biggest hangup we've encountered is from guest speakers who need to join us on either tablets or smartphones. Hopin doesn't play well with mobile devices for onscreen guests.
    • I'd like to see the broadcasts in vendor booths be recordable in the way broadcasts in the sessions or on the stage are.
    Incentivized
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    Likelihood to Renew
    ON24
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
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    RingCentral
    We most likely will, but with such a high annual renewal rate, we are forced to look at alternative solutions yearly when that license fee comes due
    Incentivized
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    Usability
    ON24
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
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    RingCentral
    I'm a pretty tech-savvy person but I still feel that Hopin was pretty user-friendly even for those of you who are less tech-savvy. Great thing is, you can play around and test the platform with the free version which allows you to get familiar with it before committing to the paid. I learned most of it on the free version which then made me more confident when deciding to use the paid version. Not only did it help me on the setup side, but it also proved to me that this was what we needed to do what we needed to do.
    Incentivized
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    Reliability and Availability
    ON24
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
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    RingCentral
    No answers on this topic
    Performance
    ON24
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
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    RingCentral
    No answers on this topic
    Support Rating
    ON24
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
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    RingCentral
    For the most part you're able to get a response from a support person within a few minutes, but there was a stretch when Hopin was reshuffling its staff that it sometimes took 24-48 hours, which is too long. However, as long as the staff remains stable - which seems likely - then its Support team is usually quite responsive.
    Incentivized
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    In-Person Training
    ON24
    Most points of relevance were covered as far as I can remember.
    Incentivized
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    RingCentral
    No answers on this topic
    Online Training
    ON24
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
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    RingCentral
    No answers on this topic
    Implementation Rating
    ON24
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
    Read full review
    RingCentral
    No answers on this topic
    Alternatives Considered
    ON24
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
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    RingCentral
    We were with a company before Hopin - we explored elsewhere due to cost. Pros were design and custom look. We moved to Hopin, it was innovative at the time, although the design wasn't strong the features were. The majority now have the same features. So we did leave Hopin for another platform again because we wanted a custom look, and we were preparing for hybrid. Hopin wasn't ready. We soon realised other platforms we came across are complex, difficult to use. We left and came back to Hopin.
    Incentivized
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    Scalability
    ON24
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
    Read full review
    RingCentral
    No answers on this topic
    Return on Investment
    ON24
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
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    RingCentral
    • Without Hopin, it would have been impossible to host an event at the scale and user interface that we did, with the staff limitations we have. Hopin enabled us to execute a very high standard with limited resources. For example, before Hopin, we could only attract about 100-200 attendees. With Hopin, we 3x our registrations and attendees.
    • The data collected from their system on attendees allows us to more accurately speak to our target market based on their tracked habits during the event.
    Incentivized
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    ScreenShots

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.

    RingCentral Events Screenshots

    Screenshot of a session of RingCentral Events - with company branding, logo, and colors throughout.Screenshot of the event venue of RingCentral Events. This page is the reception, that displays the event description, speakers, and schedule. Attendees can navigate throughout the event by clicking on the tabs on the left.Screenshot of an example of event analytics available with each event. Organizers can see how the event performed but seeing live view of attendance, and see how each attendee engaged.Screenshot of the production studio available within RingCentral Events. This offers the ability to customize speaker layouts, preupload videos/slides, add or remove speakers from stage, and add branding to the video streams.Screenshot of the lead retrieval capability that allows for scanning for leads for on-site events.