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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ON24

    Score8.8 out of 10
    N/AON24 is an intelligent engagement platform, that enables customers to continuously engage audiences with AI-powered, hyper-personalized webinar, virtual event and content experiences.N/A
    Pricing
    ON24
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ON24
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    ON24
    Considered Both Products
    ON24
    Chose ON24
    Based on Client requirements we have used Third party live event softwares. Since all those having similar functionality relating to Live event. But some have different and high features.
    Some other software have easy navigation and Separate Hub for Some workspaces and some have …
    Incentivized
    Chose ON24
    The best part in my view is running in a browser. This is such a great thing because you get around companies having firewall or security software that can block it from running properly.
    Incentivized
    Chose ON24
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really …
    Incentivized
    Chose ON24
    ON24 is better than an average videoconference app because it's a holistic software that specializes in events in particular, so it's more engaging for the audience. It's different from Blackboard Collaborate because even though Blackboard Collaborate is great for college …
    Incentivized
    Chose ON24
    ON24 is way better than BlueJeans and Live. We are happy that we found you!
    Incentivized
    Chose ON24
    ON24 is a 3rd party virtual event integrated with Marketo Since we can not conduct event in Marketo ON24 full promo Marketo template clone ON24 URL, ON24 base link, event id and key tokens (event details given by marketer) ON24 Attendee Webhook trigger Once email is sent in M…
    Incentivized
    Chose ON24
    It is more expiensive but the easiest to use. I think once we get Hubspot integrated properly, we will like it the best! If you have the money I think it is the best choice!
    Incentivized
    Chose ON24
    We selected ON24 because it offers a great experience for presenters and attendees of events.
    Incentivized
    Chose ON24
    On24 is Emirates and Teams in British Airways
    Incentivized
    Chose ON24
    We have used In-expo way back in the day :) they did not provide the same support or confidence that ON24 has. We got with ON24 and have never looked back!
    Incentivized
    Chose ON24
    ON24 provides way more opportunities for customization of the virtual spaces. ON24 has an efficient process for uploading resources and making them accessible to the attendees. ON24 has more protection measures to ensure only registered clients can attend the sessions. ON24 …
    Incentivized
    Chose ON24
    Stream go is a smaller organisation but their ability to offer in event support as standard at no extra cost is to be applauded and very much essential when we have different people putting events on all of the time. ON24 may be better suited to large global organisations, …
    Incentivized
    Chose ON24
    ON24 had the best CRM integrations and just marketing in mind, in general, more than the other options.
    Incentivized
    Chose ON24
    GoToWebinar outperforms all of the products I have used, and is much more cost effective.
    Incentivized
    Chose ON24
    I think when it comes to the list of features that you want for your webinar platform, ON24 checks more boxes than any other provider. It's not perfect. We will likely use a different platform when we need the audience to be able to come off mute but that's really our only …
    Incentivized
    Chose ON24
    ON24 offers way more branding and personalization options then GoTo did in the past. We currently are really able to set up the webinar consoles to our branding. Next to that On24 offer more engagement options. Also the reporting both per event and on account level are more …
    Incentivized
    Chose ON24
    No comparison when it comes to features, pricing, and flexibility. ON24 continues to demonstate that it's a leader in the virtual event space.
    Incentivized
    Chose ON24
    ON24 is an overall immersive client experience. Our firm values the ability to completely brand each element of the event, from registration, email communication and the full event console. We also find the Certification tool to be instrumental in our continuing legal education …
    Incentivized
    Chose ON24
    Much better than Webex, due to its interactive and customizable interface and integration with Vuture.
    Incentivized
    Chose ON24
    Better technology and scalable for more attendees.
    Incentivized
    Chose ON24
    With both the other platforms, they don't always show up on calendars as well as ON24 does.
    Incentivized
    Chose ON24
    We previously hosted our webinars on Zoom, which was a much less interactive format and not really scaled for such large-scale events that we have been hosting. The On24 consoles are really great and we are able to have links to share with our audience. The on-demand format …
    Incentivized
    Chose ON24
    I previously used Big Marker a great entry level option with minimal reporting and customization options. ON24 offers much more in both areas.
    Incentivized
    Chose ON24
    Teams can be considered a competitor for ON24. It is free for us to use. However, it does not allow for the same level of analytics or customization. There is no back-end area for the presenters that allows for better control of the presentation. Cheaper, but misses on a lot of …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    123 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    93 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    129 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    81 Answers
    Features
    ON24
    Mobile Capabilities
    Comparison of Mobile Capabilities features of ON24
    Feature
    ON24
    7.9
    1 Ratings
    5% below category average
    Responsive Design for Web Access8.21 Ratings
    Mobile Application7.31 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile8.21 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of ON24
    Feature
    ON24
    7.2
    398 Ratings
    17% below category average
    Calendar integration8.3342 Ratings
    Meeting initiation7.03 Ratings
    Integrates with social media2.02 Ratings
    Record meetings / events8.5381 Ratings
    Slideshows8.6378 Ratings
    Event registration9.0375 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of ON24
    Feature
    ON24
    8.4
    401 Ratings
    2% above category average
    Live chat7.03 Ratings
    Audience polling9.3362 Ratings
    Q&A9.0398 Ratings
    Online Events Security
    Comparison of Online Events Security features of ON24
    Feature
    ON24
    8.3
    371 Ratings
    1% below category average
    User authentication8.02 Ratings
    Participant roles & permissions8.4361 Ratings
    Confidential attendee list8.4345 Ratings
    Online Events Marketing
    Comparison of Online Events Marketing features of ON24
    Feature
    ON24
    8.2
    375 Ratings
    3% below category average
    Branding options8.7368 Ratings
    Integration to Marketing Automation7.8322 Ratings
    Attendee list export8.223 Ratings
    Virtual Event
    Comparison of Virtual Event features of ON24
    Feature
    ON24
    8.1
    27 Ratings
    2% below category average
    Email marketing7.825 Ratings
    Audience engagement8.327 Ratings
    Event analytics8.127 Ratings
    Best Alternatives
    ON24
    Small Businesses
    Whova
    Score8.9 out of 10
    Medium-sized Companies
    Splash
    Score6.8 out of 10
    Enterprises
    Webex Events (formerly Socio)
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    ON24
    Likelihood to Recommend
    8.7
    (446 ratings)
    Likelihood to Renew
    7.6
    (41 ratings)
    Usability
    5.7
    (25 ratings)
    Availability
    6.8
    (209 ratings)
    Performance
    1.9
    (7 ratings)
    Support Rating
    5.4
    (31 ratings)
    In-Person Training
    9.1
    (3 ratings)
    Online Training
    3.6
    (5 ratings)
    Implementation Rating
    1.0
    (11 ratings)
    Configurability
    2.7
    (5 ratings)
    Ease of integration
    1.0
    (4 ratings)
    Product Scalability
    8.8
    (215 ratings)
    Vendor post-sale
    9.0
    (5 ratings)
    Vendor pre-sale
    1.0
    (6 ratings)
    User Testimonials
    ON24
    Likelihood to Recommend
    ON24
    ON24 has upgraded our webinar game! We used to use Go-To Webinar, which can't even add text formatting to the webinar description, so we are thrilled to use all of the customization options to align our webinar closer with our brand. We have seen an increase in registrations and participants due to this more professionally packaged webinar offering.
    Incentivized
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    Pros
    ON24
    • Webinars hosted in ON24 run smoothly and never lag, and the help desk is very responsive.
    • Detailed analytics in every field include surveys, unique clicks, and downloads.
    • Registration details and multi-registration links in ON24 are very helpful and allow us to add additional registration fields and restrict certain domains.
    Incentivized
    Read full review
    Cons
    ON24
    • There was a recent update within the past year where the UX designer or developer thought it would be best to wide all titles from the audience view until they placed their mouse on top of the window. That was the worst mistake, as we have a moderator script where we tell the audience what each of the tool bars are and they can’t grasp what the tool is without putting their mouse there. From an accessibility standpoint point, it’s back to 1999 when there was no laws about accessibility.
    • Number one above is a major pain point.
    • ON24 needs to do a better job of introducing features and soliciting feedback from their customers vs making a high impactful change like #1 described above.
    Incentivized
    Read full review
    Likelihood to Renew
    ON24
    ON24 is everything we expected and everything we needed. It's simple to use, extremely customizable, and scales very easily. The integration to our CRM makes ON24 major lead generator for our sales team from our established webinars series. We can automate lead delivery to our sales team as well. If anything, we will look to expand our partnership in the future.
    Incentivized
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    Usability
    ON24
    97% of our attendees say it is the best trainings they have every attended. But they other 3% have a horrible experience (while watching the event live) interesting fact. On24 uses two different encoders for live vs OnDemand. I have never had issues with the On-Demand experience. My only complaints come during live events
    Incentivized
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    Reliability and Availability
    ON24
    ON24 is always available when I have a question about a new feature, if I'm having issues during a live webinar, or if I'm having issues with a webinar on the backend. Our client support specialist, Heather Haines, has always been incredibly consistent with getting me the answers I need when I need them.
    Incentivized
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    Performance
    ON24
    Sometimes (it may be my computer) i cant login to ON24. I create a new PW and then i still cant get in. I clear cache/try new browser etc. and nothing works. I come back in a few hours and its like the problem never existed, its the strangest thing. Outside of that everything works pretty seamless. We've ran into a few bumps with Marketo talking to ON24 and passing reg through but have that figured out now. Not being able to be on a VPN when connecting to webcam on the presenter side does cause issues for our government speakers.
    Incentivized
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    Support Rating
    ON24
    ON24 support is really good with the 24/5 support chat line, where someone actually responds within 30 seconds. The customers success team is also really good and our rep is very helpful with all our questions. Whenever we have more technical questions, she will bring on a IT designer or a tech specialist on our calls for additional comments and help.
    Incentivized
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    In-Person Training
    ON24
    Most points of relevance were covered as far as I can remember.
    Incentivized
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    Online Training
    ON24
    On24 has amazing ON-Demand trainings that you can use at anytime and they walk you through step by step on different topics/ they are always updating and innovating and putting out new trainings. I would highly reccomend the trainings and reading the documents they have created. They also do live webinars on a rolling basis that are filled with so much knowledge and Information
    Incentivized
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    Implementation Rating
    ON24
    We had a few training's, which were broken up, and focused on specific areas of how to use the platform. Mostly though, a lot of it is just dedicating your time to learning and exploring what the possibilities are for enhancing your webinars
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    Alternatives Considered
    ON24
    From what I've seen, ON24 is built specifically to meet the needs of event marketing (or marketing generally), versus the other platforms which are more about simply providing a mechanism to hold virtual meetings. The integration with sales and marketing systems is really valuable. I don't know about pricing differences, but if the competitors were comparable, I would still select ON24.
    Incentivized
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    Scalability
    ON24
    The ON24 platform is straightforward to use and train clients on, which is a huge plus. Clients appreciate its features and simplicity. Internally, we receive valuable analytical data from webinar events, enabling the organization to make data-driven decisions. This helps us optimize strategies and drive success for B2B businesses effectively.
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    Return on Investment
    ON24
    • We get a lot of MQLs from our webinars. The integration with SFDC is a game changer over platforms that don't offer that integration.
    • The addition of emojis and chat to our event consoles has greatly increased our engagement.
    • We love marketing the fact that on-demand viewers can still submit questions and we'll answer them by email. Who else can say that?
    • We would like to be able to make changes to all console elements after events have taken place. Sometimes stuff just needs to be updated.
    • As we improve our audience segmentation, we are looking forward to the segment customization options that are now available on the console.
    • The webinars ON24 sponsors provide us with some great ideas for improving our overall strategic marketing.
    Incentivized
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    ScreenShots

    ON24 Screenshots

    Screenshot of Red Whale creates webinar series, Deep Dives, to engage General Practitioners.Screenshot of SAP Concur takes its customer activation workshops virtual with ON24.Screenshot of Atheanhealth broadcasts an authentic conversation with industry thought leaders to its audience.Screenshot of SAS creates webinar series, Analytics in 20, to education product best practices in short amount of time.Screenshot of NVIDIA creates always-on content library filled with webinars with ON24 Engagement Hub, segmented by different languages and geo-locations.Screenshot of ADP, using ON24 Target, creates personalized landing pages to encourage and accelerate ADP benefit enrollment.  This resource page has on-demand webinars, help articles and ways to immediately enroll.