Okta vs. SailPoint Identity Security Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Okta
Score 9.0 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$2
Per User Per Month
SailPoint Identity Security Cloud
Score 9.0 out of 10
N/A
SailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
Pricing
OktaSailPoint Identity Security Cloud
Editions & Modules
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
OktaSailPoint Identity Security Cloud
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBrowse products and price points that make the most sense for your organization on the Okta website.
More Pricing Information
Community Pulse
OktaSailPoint Identity Security Cloud
Features
OktaSailPoint Identity Security Cloud
Identity Management
Comparison of Identity Management features of Product A and Product B
Okta
8.9
Ratings
9% above category average
SailPoint Identity Security Cloud
7.5
Ratings
8% below category average
ID-Management Access Control9.30 Ratings7.70 Ratings
ID Management Single-Sign On (SSO)9.30 Ratings7.60 Ratings
Multi-Factor Authentication8.70 Ratings7.00 Ratings
Password Management8.30 Ratings7.60 Ratings
Account Provisioning and De-provisioning9.30 Ratings7.70 Ratings
ID Management Workflow Automation9.00 Ratings7.80 Ratings
ID Risk Management8.80 Ratings6.80 Ratings
Best Alternatives
OktaSailPoint Identity Security Cloud
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
Medium-sized Companies
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
Enterprises
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
OneLogin by One Identity
OneLogin by One Identity
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
OktaSailPoint Identity Security Cloud
Likelihood to Recommend
8.8
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
8.0
(0 ratings)
8.2
(0 ratings)
Usability
9.0
(0 ratings)
8.2
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
4.5
(0 ratings)
Online Training
1.0
(0 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
8.2
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
OktaSailPoint Identity Security Cloud
Likelihood to Recommend
It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)
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We are happy with the management of the Id, accounts where the user can request any access easily. Also the many connector which Sailpoint is offering in order to onboard lots of applications is quite helpful. The access review module has also have been improve so that large campaigns can we work out easily.

Where we see some improvement is on the UI as here it is not so intuitive for the end user, so that we need to make lots of communications and training so that the user is able to understand how to use it.

For the administration and creation of roles it also would be great to have some improvements here to make it more easily its management.
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Pros
  • Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
  • Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
  • Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
  • Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
  • Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.
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  • The access request work flow and back end process is exceptional. It effectively manages all of the various pieces of a request and presents the completed request to the provisioning agent as a single record. This is very helpful to the efficiency of the process since the provisioning agent only sees the completed request rather than seeing each component as it is approved. Other systems deliver the various request components to provisioning as they are approved but cannot be provisioned without all the components. Thus creating complexity for the provisioning agent and impacting the SLAs with what looks like a delay with the provisioning process.
  • The system is robust enough to effectively handle the scale that we need. With 750+ applications, 24,304 individual entitlements to select from, and an average of 10,200 request transactions per month. We have never had any performance issues.
  • The system flexible enough to accommodate our complex business needs without needing to customize the base system. We have been able to add significant functionality to the system in order to support the business needs by extending the code rather than altering the base code. This has enabled a simple upgrade of the system without having to re-apply code enhancements.
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Cons
  • The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
  • One time integration effort is high for the initial setup. Took us around 3 weeks.
  • Okta times out pretty quick making us login multiple times in the day.
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  • Technical adoption requires a high level of training and experience by the implementing teams.
  • SailPoint and partners offers very good training courses which I think are very good. An area of improvement can be in providing cloud VMs that users can work with to learn the IIQ tool more effectively at their own pace.
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Likelihood to Renew
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
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No answers on this topic
Usability
Some of its features are great and some are slightly complex and not easy without vendor support.
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Overall usablity is excellent. The product is capable of performing all the expected tasks for a IAM solution.
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Reliability and Availability
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
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No answers on this topic
Performance
From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.
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No answers on this topic
Support Rating
Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.
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Support for Customizations is very limited.
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Implementation Rating
No answers on this topic
Implementation was done correctly and all the requirements were met.
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Alternatives Considered
Previous to Okta, we did not have a central cloud IdP system, each app had it's own authentication and authorization internally. That led to a fairly messy and divergent situation where every system had a different method and look for authentication and authorization. Cross-remembering what password went with what was a constant problem for the Service Desk, who had to know how to manipulate all of the various local password systems.
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SailPoint is a more customizable solution than Okta, it is also not just a cloud application. Our use of IIQ to manage external suppliers via Azure AD guest accounts was not available on other platforms at the point of deployment. The integration with SAP and other Microsoft services is also second to none.
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Scalability
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)
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No answers on this topic
Return on Investment
  • The initial investment (CapX) on Okta seemed like a lot for our organization (with a limited IT budget), but the investment was 100% worthwhile. We were impressed with how easily/quickly it was up and running in our environment.
  • Implementing Okta into our environment has greatly increased our security posture by granting us MFA and SSO. Having MFA helps to lower our Cyber Security Insurance premiums greatly as well.
  • As with most IT Security tools, the costs of prevention far outweigh the costs of a compromise. Calculate the costs of a breach and then compare it to the costs of Okta, you will find Okta is an exceptional value for what it offers. Additionally, the ability to automate tasks saves a ton of time/money for us. For example, the integration with our HRIS system means that when HR terminates an employee, we can have Okta automatically disable their accounts and all SSO applications assigned to them. Previously this was a slow and manual process performed by our Service Desk technicians (at an hourly rate).
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  • The ability to automate the employee onboarding processes greatly reduces the staffing requirements for account creation and access assignment
  • The self-service capabilities for the account registration and password management tasks have greatly reduced the number of calls to our Help Desk
  • The role mining capabilities have reduced the amount of time required to assign and update our user application set mapping
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ScreenShots