Okta vs. Rippling

It has extensive compatibility and rich feature set of integrating with a wide array of core systems and SaaS platforms. Daily I utilize Okta's user-friendly central hub to simplify access the numerous applications we utilize within my company (Google Workspace, Slack, Zoom, Salesforce, Microsoft Office 365, among many others.)

Incentivized

I highly recommend Rippling for any company, regardless of its size. Many well-known companies trust it, and if you go onto their LinkedIn page, you will likely find that many of your friends and colleagues are already familiar with them. Along with a highly flexible and easy-to-use UI, many other companies use it, making it feel like a small world. Any company that needs software for expense management and payroll and wants consistency should consider using Rippling.

Incentivized

• Okta handles lockouts and password changes very seamlessly. Most end users no longer have to contact our IT department to reset their password or unlock their account.
• Okta does MFA (Multi-Factor Authentication) very well with the use of their own app, Okta Verify. We utilize this for VPN connections and having MFA or 2FA has strengthened the security of our internal network.
• Okta's administration GUI is easy to use, and easy to set up. Adding applications to the organization is easy and requires very little work to deploy.
• Users can utilize Okta to store passwords securely and safe on their own account. They also can one click login to personal sites if they use Okta to store their password.
• Okta's support system is very knowledgeable and quick to respond to issues. We've had a few cases that were resolved within hours and that helps immensely when working with end users.

Incentivized

• I did not expect Live Chat Support and Email Support when we moved to Rippling. Their Support team is quick and very knowledgeable. I have had multiple instances where we have gone back and forth on a situation to come to the correct conclusion, never feeling they were trying to just close the case unsolved.
• Being able to manage employees from application to separation is huge. Having a built in ATS that we can hire candidates from directly, and immediately have their payroll, benefits and employee profile setup has saved me countless hours for each hire.
• Rippling allows us to manage retirement plans across the US, Canada and UK with automation and file feeds. Before Rippling I manually managed these in multiple portals, now Rippling does it for me automatically.

Incentivized

• The user interface of Okta is basic and needs improvement. There's some learning curve for new users.
• One time integration effort is high for the initial setup. Took us around 3 weeks.
• Okta times out pretty quick making us login multiple times in the day.

Incentivized

• It is hard to think of ways that Rippling could improve. The one area that we did have a bit of a slowdown was in the onboarding process. It was not intuitive and we expect to have some learning curve so if I could say anything needs improvement it would be this area.

Incentivized

Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights

Rippling continues to innovate and amaze me with their new innovations and features. Product feedback is taken seriously so I always give it whenever I can and end up seeing results. Rippling is the new wave of HRIS that cannot compare against others in the industry just due to the fact they are super user friendly!

Incentivized

Some of its features are great and some are slightly complex and not easy without vendor support.

Incentivized

Rippling is a great product that has streamlined our payroll and leave management processes. The interface is intuitive, and it’s very convenient to manage everything in one place. While the initial setup was a bit lengthy and the mobile experience can sometimes be a little slow, overall, it’s been a reliable and effective solution for our needs.

Incentivized

The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.

Incentivized

I like that the availability in using Rippling at any given time is useful to me. Getting on the site freely when I need gives me security of knowing that I can be in control of viewing health insurance and hours information. I have yet to get any errors in using the Rippling app.

Incentivized

From my perspective, for the things that my group uses it for, Okta is very fast. It is as least as fast as the local password database methods that it replaces on our campus enterprise services. I do not believe that it slows anything down at all. In fact, not having to think too much about the login, because they all look the same, probably speeds things up somewhat.

Incentivized

Rippling's performance has been great, no errors or glitches yet so far. I am confident that Going from one page to the next and all its complexity usage does not lag or times out, it works effectively and efficiently. While using Rippling and other apps it does not tend to slow it down, works great. No complaints.

Incentivized

Their support team has always been extremely responsive and more than willing to go above and beyond the call of duty. They've done screen shares between our help desk staff and end users to work through issues. They are quick to respond and genuinely care about getting issues resolved. Couldn't be happier.

When I did have to reach out to Rippling for assistance I was able to get quick help and my problem resolved in a time efficient manner with out any type of hick up. The customer support team is professional, kind and always available. This makes Rippling more welcoming to use on a daily basis.

The trainer went slow and and answered our questions.

Incentivized

It's really easy to implement in comparison to other tools or applications. Different key points are easily configured and implemented as per need, having different configurations in systems. Implementation is something which binds the different parameters of an organization in a single row. Implementation of rippling is much easier, quicker, and error free than any other software. I recommend it strongly!

Incentivized

Previous to Okta, we did not have a central cloud IdP system, each app had it's own authentication and authorization internally. That led to a fairly messy and divergent situation where every system had a different method and look for authentication and authorization. Cross-remembering what password went with what was a constant problem for the Service Desk, who had to know how to manipulate all of the various local password systems.

Incentivized

We switched from Gusto to Rippling and I wish we would've done it years ago. Rippling is so much more robust than Gusto and has made the lives of our HR team and each of our employees so much easier! I'd recommend Rippling over Gusto to every organization without any hesitation

Incentivized

Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)

Incentivized

I can go on here and see all my hours and pto plus health benefits. I like to have the work handbook handy to refer to legal things. How to work my role within it's limits. Being able to put in my hours and view when they are approved is a huge benefit for me.

Incentivized

• The initial investment (CapX) on Okta seemed like a lot for our organization (with a limited IT budget), but the investment was 100% worthwhile. We were impressed with how easily/quickly it was up and running in our environment.
• Implementing Okta into our environment has greatly increased our security posture by granting us MFA and SSO. Having MFA helps to lower our Cyber Security Insurance premiums greatly as well.
• As with most IT Security tools, the costs of prevention far outweigh the costs of a compromise. Calculate the costs of a breach and then compare it to the costs of Okta, you will find Okta is an exceptional value for what it offers. Additionally, the ability to automate tasks saves a ton of time/money for us. For example, the integration with our HRIS system means that when HR terminates an employee, we can have Okta automatically disable their accounts and all SSO applications assigned to them. Previously this was a slow and manual process performed by our Service Desk technicians (at an hourly rate).

Incentivized

• Routine things like PTO requests and document uploads now take a few clicks instead of hours of email back‑and‑forth. I’d estimate I spend at least half the time on those tasks compared to before, which frees me up to actually help employees.
• What used to drag on for days now gets done in a morning - I've just asked them this now. New hires can log in, set up their tools, and start training almost immediately, so they’re productive much sooner.
• Payroll and benefits errors used to pop up regularly, but now I almost never have to fix things or follow up on missing info. That means less stress for me and for everyone involved.
• Having everything in one platform cuts out the “where did you send that?” and “who approves this?” questions. It feels like we’ve reduced our back‑and‑forth by at least a third.

Incentivized