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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HubSpot CRM

    Score8.3 out of 10
    N/AHubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…

    $0

    Per Month [Unlimited Users]

    Odoo CRM

    Score7.9 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Pricing
    HubSpot CRMOdoo CRM
    Editions & Modules
    Free Forever
    $0
    Per Month [Unlimited Users]
    CRM Bundle
    $50
    per month
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Offerings
    Pricing Offerings
    HubSpot CRMOdoo CRM
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.
    More Pricing Information
    Community Pulse
    HubSpot CRMOdoo CRM
    Considered Both Products
    HubSpot
    Chose HubSpot CRM
    HubSpot CRM is way more unified and offers much more functionality in comparison to the other two. HubSpot CRM comes up with unique features like creating popups and dynamic CTAs for web pages in the same solution. It also offers marketing features like emailing and a contact …
    Incentivized
    Chose HubSpot CRM
    The customer support and available integrations are Hubspot's biggest edge among all.
    Incentivized
    Chose HubSpot CRM
    I much prefer hubspots interface, customer service, simplicity, and marketing capabilities. Odoo was often slow and/or not useful for what marketing or sales needed done. Odoo was also extremely difficult to customize for our needs. Now our Business development team can edit as …
    Incentivized
    Chose HubSpot CRM
    We attempted a Salesforce integration, prior to implementing HubSpot, which failed miserably. The data transfer, attempt to organize, and expense line of the software in comparison were just too much to overcome for our small organization. As a result, it just wasn't a …
    Incentivized
    Odoo
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    1522 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    1135 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    1530 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    973 Answers
    No answers on this topic
    Implementation went as expected
    93%
    Implementation went as expected
    939 Answers
    No answers on this topic
    Features
    HubSpot CRMOdoo CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    7.5
    1588 Ratings
    3% below category average
    Odoo CRM
    7.7
    2 Ratings
    0% below category average
    Customer data management / contact management8.71530 Ratings7.52 Ratings
    Workflow management6.51501 Ratings9.01 Ratings
    Territory management4.9184 Ratings7.02 Ratings
    Opportunity management7.61434 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.81545 Ratings6.52 Ratings
    Contract management7.9185 Ratings7.01 Ratings
    Quote & order management7.61048 Ratings8.52 Ratings
    Interaction tracking8.61489 Ratings6.52 Ratings
    Channel / partner relationship management8.2186 Ratings7.52 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    7.8
    1059 Ratings
    3% above category average
    Odoo CRM
    8.0
    1 Ratings
    6% above category average
    Case management8.6985 Ratings7.01 Ratings
    Call center management6.1854 Ratings00 Ratings
    Help desk management8.7907 Ratings9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    7.3
    1398 Ratings
    4% below category average
    Odoo CRM
    5.0
    2 Ratings
    41% below category average
    Lead management7.81319 Ratings5.02 Ratings
    Email marketing6.91330 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    8.0
    1449 Ratings
    5% above category average
    Odoo CRM
    6.5
    2 Ratings
    16% below category average
    Task management9.21391 Ratings5.52 Ratings
    Billing and invoicing management7.6722 Ratings7.01 Ratings
    Reporting7.21282 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    7.1
    1418 Ratings
    6% below category average
    Odoo CRM
    8.3
    1 Ratings
    9% above category average
    Forecasting7.01118 Ratings8.01 Ratings
    Pipeline visualization7.01347 Ratings9.01 Ratings
    Customizable reports7.21307 Ratings8.01 Ratings
    Customization
    Comparison of Customization features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    6.7
    1354 Ratings
    11% below category average
    Odoo CRM
    7.8
    2 Ratings
    4% above category average
    Custom fields7.81327 Ratings6.52 Ratings
    Custom objects5.31153 Ratings9.01 Ratings
    Scripting environment6.3132 Ratings00 Ratings
    API for custom integration7.6943 Ratings00 Ratings
    Security
    Comparison of Security features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    7.9
    1311 Ratings
    5% below category average
    Odoo CRM
    6.0
    1 Ratings
    32% below category average
    Single sign-on capability8.01172 Ratings00 Ratings
    Role-based user permissions7.81248 Ratings6.01 Ratings
    Social CRM
    Comparison of Social CRM features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    5.6
    896 Ratings
    27% below category average
    Odoo CRM
    -
    Ratings
    Social data5.5878 Ratings00 Ratings
    Social engagement5.8868 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    8.1
    1004 Ratings
    10% above category average
    Odoo CRM
    -
    Ratings
    Marketing automation6.8997 Ratings00 Ratings
    Compensation management9.4655 Ratings00 Ratings
    Platform
    Comparison of Platform features of HubSpot CRM and Odoo CRM
    Feature
    HubSpot CRM
    8.2
    1191 Ratings
    11% above category average
    Odoo CRM
    -
    Ratings
    Mobile access8.21191 Ratings00 Ratings
    Best Alternatives
    HubSpot CRMOdoo CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    HubSpot CRMOdoo CRM
    Likelihood to Recommend
    7.6
    (1632 ratings)
    6.5
    (2 ratings)
    Likelihood to Renew
    9.3
    (29 ratings)
    -
    (0 ratings)
    Usability
    7.1
    (1480 ratings)
    7.0
    (2 ratings)
    Support Rating
    7.1
    (23 ratings)
    5.0
    (2 ratings)
    Implementation Rating
    8.1
    (8 ratings)
    -
    (0 ratings)
    User Testimonials
    HubSpot CRMOdoo CRM
    Likelihood to Recommend
    HubSpot
    I am giving it a 9 rating out of 10 because it has saved my job and helped my team to cracks very big deals. Last year, we were supposed to give a presentation to a client as we were about to sign him for a project. The client asked for our numbers in a real meeting, but we hadn't prepared them for our presentation. I logged in to HubSpot CRM and created a small report that included the relevant numbers. This turned out to be a very good decision for our company, as we subsequently signed that client.
    Incentivized
    Read full review
    Odoo
    We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously
    Incentivized
    Read full review
    Pros
    HubSpot
    • Timeline view and conversation log is extremely helpful and an underrated feature; this is in addition to the entire user profile view.
    • Task management is simple but effective.
    • Deal and company tracking with stakeholder management inside companies / deals is very handy; we know what is happening even though we might not be directly working on it.
    • Gmail integration is quite smooth along with email tracking.
    Incentivized
    Read full review
    Odoo
    • Upload, manage contacts for sales team
    • Create pipelines for team
    • Export and import leads
    Incentivized
    Read full review
    Cons
    HubSpot
    • More of an integration issue I think than a problem with HubSpot CRM, but we have AirCall integrated for direct phone lines and synching with individual users for outbound calls. Opening Aircall to make an outbound call automatically generates a new client - unattached to a company record as an orphan.
    • Historical records with activities is awesome but when creating a deal it isn't always a choice to capture last 30 days of history. When it is an option and you click to add that to a deal you can see all the activity items and people who have done anything with the "file".
    • I would like to see more native options for automation.
    Incentivized
    Read full review
    Odoo
    • It would be great to have a custom dashboard with editable graphs and reporting
    • The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults
    Incentivized
    Read full review
    Likelihood to Renew
    HubSpot
    Thus far, our company has found HubSpot CRM to be a reliable service that serves its purpose well: a centralized business contacts database, accessible remotely, with a simple and visually-pleasing interface. Issues are non-existent or resolved quickly, and when the service is experiencing interruptions, notifications and/or updates are sent regularly.
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Usability
    HubSpot
    I am giving it this rating because it has helped us keep track of leads, it saved us a lot of time by automating tasks, and it makes it easy for different teams to work together. It is user-friendly and has improved our approach to communicating with customers and closing deals.
    Incentivized
    Read full review
    Odoo
    The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up
    Incentivized
    Read full review
    Support Rating
    HubSpot
    Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
    Incentivized
    Read full review
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
    Read full review
    Implementation Rating
    HubSpot
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Incentivized
    Read full review
    Odoo
    No answers on this topic
    Alternatives Considered
    HubSpot
    We've been using Hubspot for years and don't foresee making any changes away from it. It has been fully integrated into how our business operates. We ultimately selected HubSpot CRM because it had all the features and functions that our marketing, sales, and operations teams wanted. And it offered those features and functions at the right price point for our organization.
    Incentivized
    Read full review
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    Return on Investment
    HubSpot
    • We were able to track good quality leads and push them to closure.
    • The leads were contacted within 24 hours so lead drops were minimum.
    • The sales and marketing team were accountable for generating leads and driving revenue becasue of AI-generated Targets.
    Incentivized
    Read full review
    Odoo
    • We've 10x'ed our turnover since implementing Odoo
    • We have trackable quotations across the team so we can all access eah others quotes when people are away
    Incentivized
    Read full review
    ScreenShots

    HubSpot CRM Screenshots

    Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.

    Odoo CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot