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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo CRM

    Score7.9 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Pricing
    Odoo CRM
    Editions & Modules
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Offerings
    Pricing Offerings
    Odoo CRM
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.
    More Pricing Information
    Community Pulse
    Odoo CRM
    Considered Both Products
    Odoo
    Chose Odoo CRM
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc


    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Odoo CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Odoo CRM
    Feature
    Odoo CRM
    7.7
    2 Ratings
    0% below category average
    Customer data management / contact management7.52 Ratings
    Workflow management9.01 Ratings
    Territory management7.02 Ratings
    Opportunity management10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.52 Ratings
    Contract management7.01 Ratings
    Quote & order management8.52 Ratings
    Interaction tracking6.52 Ratings
    Channel / partner relationship management7.52 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Odoo CRM
    Feature
    Odoo CRM
    8.0
    1 Ratings
    6% above category average
    Case management7.01 Ratings
    Help desk management9.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Odoo CRM
    Feature
    Odoo CRM
    5.0
    2 Ratings
    41% below category average
    Lead management5.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Odoo CRM
    Feature
    Odoo CRM
    6.5
    2 Ratings
    16% below category average
    Task management5.52 Ratings
    Billing and invoicing management7.01 Ratings
    Reporting7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Odoo CRM
    Feature
    Odoo CRM
    8.3
    1 Ratings
    9% above category average
    Forecasting8.01 Ratings
    Pipeline visualization9.01 Ratings
    Customizable reports8.01 Ratings
    Customization
    Comparison of Customization features of Odoo CRM
    Feature
    Odoo CRM
    7.8
    2 Ratings
    4% above category average
    Custom fields6.52 Ratings
    Custom objects9.01 Ratings
    Security
    Comparison of Security features of Odoo CRM
    Feature
    Odoo CRM
    6.0
    1 Ratings
    32% below category average
    Role-based user permissions6.01 Ratings
    User Ratings
    Odoo CRM
    Likelihood to Recommend
    6.5
    (2 ratings)
    Usability
    7.0
    (2 ratings)
    Support Rating
    5.0
    (2 ratings)
    User Testimonials
    Odoo CRM
    Likelihood to Recommend
    Odoo
    We are not a huge company so it's great for the relatively basic requriements we have for storing customer data and logging conversations. I haven't delved too deep inot opportunity tracking but the little I looked didn't seem quite as strong as a tool like Salesforce which I used previously
    Incentivized
    Read full review
    Pros
    Odoo
    • Upload, manage contacts for sales team
    • Create pipelines for team
    • Export and import leads
    Incentivized
    Read full review
    Cons
    Odoo
    • It would be great to have a custom dashboard with editable graphs and reporting
    • The quotation PDF is limited in how it can be changed and I'd prefer using our own custom design rather than the odoo defaults
    Incentivized
    Read full review
    Usability
    Odoo
    The technical glitch and delay in opening and going to next lead is the major reason for not continuing with odoo. We faced few lead mismatch between source and CRM count also. The interface and features of Odoo is perfectly well and useful when it comes to process leads and do regular follow up
    Incentivized
    Read full review
    Support Rating
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
    Read full review
    Alternatives Considered
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    Return on Investment
    Odoo
    • We've 10x'ed our turnover since implementing Odoo
    • We have trackable quotations across the team so we can all access eah others quotes when people are away
    Incentivized
    Read full review
    ScreenShots

    Odoo CRM Screenshots

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