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Occam Razor vs. SolarWinds VoIP & Network Quality Manager (VNQM)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Occam Razor

    N/AN/AOccam supports contact center ecosystem testing with Razor, a Customer Experience (CX) validation and monitoring platform. The platform empowers organizations to continually refine and deploy exceptional customer journeys across their contact center landscapes.

    $1,280

    per month

    SolarWinds VoIP & Network Quality Manager (VNQM)

    Score8.2 out of 10
    N/ASolarwinds VoIP and Network Quality Manager is a VoIP analytics and monitoring tool.N/A
    Pricing
    Occam RazorSolarWinds VoIP & Network Quality Manager (VNQM)
    Editions & Modules
    Basic
    $1,280
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Occam RazorSolarWinds VoIP & Network Quality Manager (VNQM)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Occam RazorSolarWinds VoIP & Network Quality Manager (VNQM)
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Occam RazorSolarWinds VoIP & Network Quality Manager (VNQM)
    Likelihood to Recommend
    Occam Networks
    No answers on this topic
    SolarWinds
    It is best suited for managing and monitoring homogenous networks where the design is similar across the board. The most obvious use case is to make sure the correct network quality of service is being maintained to ensure voice call quality in a converged networked. It would be less suited/necessary if the voice and data networks were segmented from each other.
    Incentivized
    Read full review
    Pros
    Occam Networks
    No answers on this topic
    SolarWinds
    • Quality of service monitoring.
    • IP SLA Analysis.
    Incentivized
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    Cons
    Occam Networks
    No answers on this topic
    SolarWinds
    • The impact on SolarWinds performance itself of configuring a large number of IPSLA operations for monitoring can be difficult to predict. It would be beneficial to have some tools that could warn or predict the results of doing so.
    • Additional background information on the use case for each SLA operation type would be helpful to the user who may not be an expert in the field. The Server and Application Monitor product provides this benefit for application component monitoring.
    • The tool should be engineered to allow repeated SLA node discovery for any and all nodes in the Orion Platform database.
    Incentivized
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    Support Rating
    Occam Networks
    No answers on this topic
    SolarWinds
    Support is satisfactory.
    Incentivized
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    Alternatives Considered
    Occam Networks
    No answers on this topic
    SolarWinds
    Our VOIP system is from Cisco, so they suggested their Packet Tracer to help with managing our quality of service. We found it to be an extremely technical tool much better aligned with diagnosing a detailed issue rather than helping monitor and manage the VOIP traffic as Solarwinds does.
    Incentivized
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    Return on Investment
    Occam Networks
    No answers on this topic
    SolarWinds
    • VNQM has enabled our network engineers to see network quality issues from the end user perspective and thus be more proactive.
    • The call records searching capability is very user friendly and has made it easy for VoIP engineers to troubleshoot call issues from a single pane of glass.
    • We were able to implement SLA monitoring by leveraging an existing feature of our Cisco routers. No additional investment was required.
    Incentivized
    Read full review
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