TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OBS Studio

    Score8.9 out of 10
    N/AOBS Studio is free and open source software for video recording and live streaming, featuring real time video/audio capturing and mixing. Users can create scenes made up of multiple sources including window captures, images, text, browser windows, webcams, and capture cards.

    $0

    Social Chat

    N/AN/ASocial Chat helps brands to forge meaningful connections with their customers. Through Live Commerce - embedding Live Video Shopping into customers' purchase experiences - brands can create onsite communities where customers can learn, converse and connect with the brand. In turn, brands get the data behind the interactions and conversions to further optimize the experiences for the users both on the site and through CRM channels for best-in-class branding and performance ROI. Social…

    $49

    per month

    Pricing
    OBS StudioSocial Chat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OBS StudioSocial Chat
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsIntended to grow and scale with your Live Commerce strategy, Social Chat plans are a mix for all sizes of business.
    More Pricing Information
    Community Pulse
    OBS StudioSocial Chat
    Considered Both Products
    Open Source
    No answer on this topic
    Social Chat
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Best Alternatives
    OBS StudioSocial Chat
    Small Businesses
    No answers on this topic
    OBS Studio
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OBS StudioSocial Chat
    Likelihood to Recommend
    9.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    OBS StudioSocial Chat
    Likelihood to Recommend
    Open Source
    From simple streaming to bigger events, OBS has been able to handle all of it with full confidence from us. Have never questioned if it was going to be unreliable in a specific situation, even with minimal training. Software identified the external input source easily and had no issues setting that up (Blackmagic Mini Recorder), and great for pulling in separate audio from the computer input.
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    Pros
    Open Source
    • RTMP Streaming with customizable bitrate
    • Scene Composition and Switching + source control which allows for creators and our customers to move between different types of content they might have (different video feeds, slides etc)
    • Audio mixer and audio control - noise gating, a/v syncing, audio source control
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    Cons
    Open Source
    • OBS can be a little clunky sometimes, the lots of features can be a bit overwhelming
    • I can multitask with it, but can't run heavy software like Premiere alongside it
    • No way to make adjustments to file after it's done, have to use After Effects or Premiere for that
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    Usability
    Open Source
    Very usable because it is free and has had a lot of people helping to suggest improvements and sponsors have allowed the product to grow in sophistication and suitability across a variety of situations and use needs. It is very logical to use once you get started, although the dashboard can seem intimidating at first.
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    Support Rating
    Open Source
    For a free product, a range of support is available. There are plenty of ways to find out answers to questions, because there are probably thousands of people using the product who are willing to share what they have learned. It usually works as designed, so needs for support are limited.
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    Alternatives Considered
    Open Source
    I have also used TinyTake by Mango Apps and I prefer OBS studio because the video quality results are better and OBS allows you to record an unlimited length of the video. OBS also lets you record an entire screen instead of manually having to draw your parameters, which can create oddly sizes videos if you miss by a few pixels.
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    Return on Investment
    Open Source
    • It was great to have a platform that is free that I can experiment with without having to use our business capital on.
    • It took time to learn, but it helped me understand a lot of things, so it was a great learning experience.
    • It was a great balance of cost and time with the high-quality product we got from it.
    Incentivized
    Read full review
    Social Chat
    No answers on this topic
    ScreenShots

    Social Chat Screenshots

    Screenshot of Host Live Shopping Events Directly on a Website: Events remain on the website after the live has ended providing engaging content for customers to view in perpetuity.Screenshot of Frictionless Checkout Experience: Add to car is placed directly on the livestream interface, providing customers with a seamless checkout experience.Screenshot of Live Events Remain on the Website: Past live events remain on het website as evergreen content.Screenshot of Advanced Engagement Analytics: A suite of first party data, including conversion rate, average order values and add to cart rate to optimize live events.Screenshot of Engage Customers in Real Time: Interact with customers via live chat to answer questions and make product suggestions in real time.Screenshot of Drive Traffic to Events: Send personalized invitation emails, use pop-ups and embed product banners to maximize attendance.