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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Novi Survey

    Score8 out of 10
    N/ANovi Survey offers both a hosted cloud deployment and an on-premise installable survey software for businesses of any size.N/A

    Qualtrics

    Score7.1 out of 10
    N/AQualtrics is software for advanced quantitative and qualitative research to design products that satisfy customers, increase market share, and build enduring brands. The platform brings sophisticated quant and qual research together with analytics in a single platform.

    $1,500

    per user/per year

    Pricing
    Novi SurveyQualtrics
    Editions & Modules
    No answers on this topic
    Research Core 1
    1,500
    per user/per year
    Offerings
    Pricing Offerings
    Novi SurveyQualtrics
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Novi SurveyQualtrics
    Considered Both Products
    Novi Survey
    Chose Novi Survey
    My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help …
    Incentivized
    Qualtrics
    Chose Qualtrics
    Qualtrics is one of the most user-friendly survey tools in the market. Our team often looks to Qualtrics as the gold standard for template creation and sharing. Furthermore, the customization options within the platform enable your business - or specific business team to create …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    70%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    75%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    70%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    57%
    Implementation went as expected
    4 Answers
    Features
    Novi SurveyQualtrics
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Novi Survey and Qualtrics XM for Strategy and Research
    Feature
    Novi Survey
    6.3
    1 Ratings
    23% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Survey templates6.01 Ratings00 Ratings
    Themes6.01 Ratings00 Ratings
    Custom logo/branding7.01 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of Novi Survey and Qualtrics XM for Strategy and Research
    Feature
    Novi Survey
    8.7
    1 Ratings
    2% above category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Changes to live survey9.01 Ratings00 Ratings
    Question design help9.01 Ratings00 Ratings
    Multiple question types8.01 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of Novi Survey and Qualtrics XM for Strategy and Research
    Feature
    Novi Survey
    9.0
    1 Ratings
    9% above category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Survey logic flexibility9.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Novi Survey and Qualtrics XM for Strategy and Research
    Feature
    Novi Survey
    8.6
    1 Ratings
    5% above category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Response tracking9.01 Ratings00 Ratings
    Data export9.01 Ratings00 Ratings
    Standard reports9.01 Ratings00 Ratings
    Custom reports9.01 Ratings00 Ratings
    Analytics7.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Novi Survey and Qualtrics XM for Strategy and Research
    Feature
    Novi Survey
    8.0
    1 Ratings
    8% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Access controls8.01 Ratings00 Ratings
    Compliance8.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Novi Survey and Qualtrics XM for Strategy and Research
    Feature
    Novi Survey
    7.0
    1 Ratings
    16% below category average
    Qualtrics XM for Strategy and Research
    -
    Ratings
    Respondent restrictions7.01 Ratings00 Ratings
    Best Alternatives
    Novi SurveyQualtrics
    Small Businesses
    Jotform
    Score8.5 out of 10
    No answers on this topic
    Medium-sized Companies
    Qualaroo
    Score6.1 out of 10
    No answers on this topic
    Enterprises
    QuestionPro
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Novi SurveyQualtrics
    Likelihood to Recommend
    8.0
    (1 ratings)
    3.9
    (169 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (41 ratings)
    Usability
    -
    (0 ratings)
    2.5
    (20 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    5.5
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    1.6
    (21 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Novi SurveyQualtrics
    Likelihood to Recommend
    Novi Survey
    Novi Survey works really well as a cost-effective option for companies looking to provide surveys and polls to a larger audience. The cost helps provide a great incentive for users to learn the (more complicated) service and save previous templates to save time in the future. The platform enables users the opportunity to export survey / poll results to other formats (such as excel) and quantify the data more effectively. The platform does struggle in immediate availability for users - as there is a larger learning curve compared to other options out in the market. So, if one is looking for immediate speed and accessibility to a platform, they may want to look for another option. However, if there is a dedicated user who is willing to train and improve, then this may be the platform for you.
    Incentivized
    Read full review
    Qualtrics
    Qualtrics is a good medium for creating surveys and getting analytics back for it. I think it's easy to learn if you are in the business of creating surveys or if it's part of your studies. It can be a little overwhelming for a brand new user who has never created a survey for the first time. So onboarding could be better.
    Read full review
    Pros
    Novi Survey
    • Novi Survey does a fantastic job of allowing users to create nearly unlimited templates for future use.
    • The tool allows users to create surveys that work well for a variety of platforms including mobile applications
    • The platform is extremely cost-effective. My company is extremely large and the average per-user cost is incredibly efficient
    Incentivized
    Read full review
    Qualtrics
    • Qualtrics CoreXM is easy to use for quick one-time surveys or for measuring opinions over time
    • It's great for sending/managing RSVPs for meetings or other gatherings or to collect important data like Conflict of Interest declarations.
    • Qualtrics CoreXM's reporting and crosstab functionality is beefy and gets better all of the time. I'm always amazed at how easy it is to generate reports for sharing my survey response data and research.
    Incentivized
    Read full review
    Cons
    Novi Survey
    • The user-interface of Novi Survey is rather dated. There are many other survey tools that look more up to date.
    • One has to spend a significantly larger amount of time in order to create surveys. The platform is much more manual than others.
    • There is a lack of pre-made templates that can help new users out - especially among most standard types of surveys.
    Incentivized
    Read full review
    Qualtrics
    • The collaborate feature can be clunky and sometimes we have to remove access and add a person back in for them to see the survey in their lists
    • We have a contract through our university and more than one person has created their account in the wrong place, causing some administrative headaches as that is fixed so that we can collaborate on surveys with them.
    • I wish it was easier to organize my surveys into folders, there should be a more efficient way to do that.
    Incentivized
    Read full review
    Likelihood to Renew
    Novi Survey
    No answers on this topic
    Qualtrics
    I was impressed a couple years ago when two heads of market research at Fortune 500 companies told me about them, and I've been even more impressed with the advancements I've seen in the last year. I like where the company is headed, and I look forward to using them again in a future role.
    Read full review
    Usability
    Novi Survey
    No answers on this topic
    Qualtrics
    All the menus are very user friendly and intuitive. I can always find exactly what I'm looking for and can change anything I need to with ease. All the elements of the survey are adjustable with very little effort and without confusion.
    Read full review
    Support Rating
    Novi Survey
    No answers on this topic
    Qualtrics
    Whenever we have had an issue with trying to figure out how to do something (even though the documentation is incredibly well put together) we have asked Qualtrics support and have always received our answer nearly immediately (I think in maybe 10 times, only once did a support person need to call us back). Qualtrics support is dedicated to solving customer issues right, and in the first contact, if at all possible
    Read full review
    Online Training
    Novi Survey
    No answers on this topic
    Qualtrics
    I still use it. It does everything you need an online survey to do. From heat mapping to complex skip logic and display logic. I use it weekly and it never disappoints
    Read full review
    Implementation Rating
    Novi Survey
    No answers on this topic
    Qualtrics
    I like being able to easily integrate new colleagues by simply giving them a log in user name and password
    Read full review
    Alternatives Considered
    Novi Survey
    My company decided on primarily using Novi Survey based on the affordable rate for a large organization. Novi Survey is a quality survey / poll builder that aims for the more manual user. The platform works well in a variety of contexts and has plenty of options to help differentiate and brand your material appropriately. Novi Survey does not have all the bells and whistles directly out of the box but offers a toolkit fit for creating quality content and efficiently extracting the results.
    Incentivized
    Read full review
    Qualtrics
    ]Qualtrics] CoreXM is great if you want something that is a little more [long] lasting and impactful than a simple survey engine, but aren't quite ready for something that is a long term sustainable program. I would put [Qualtrics] CoreXM squarely in the large, defined project phase. CX is more of the program phase, and other lessor vendors are great for the pre-project definition phase
    Incentivized
    Read full review
    Return on Investment
    Novi Survey
    • Effective survey tool for an affordable price
    • Learning the platform has increased end-user knowledge about survey logic
    • Novi Survey offers compatibility between both desktop and mobile platforms - increasing accessibility for responses
    Incentivized
    Read full review
    Qualtrics
    • Increased productivity due to the highly intuitive user-interface and template saving capabilities.
    • Reporting and analytics are extremely valuable. Our team can track responses and share feedback/results extremely quickly.
    • If a user has created a great template, they can share to external teams quite easily. It helps other departments!
    Incentivized
    Read full review
    ScreenShots

    Qualtrics Screenshots

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