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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9 out of 10
    N/ANinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    NinjaOneSplashtop
    Editions & Modules
    No answers on this topic
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    NinjaOneSplashtop
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.—
    More Pricing Information
    Community Pulse
    NinjaOneSplashtop
    Considered Both Products
    NinjaOne
    Chose NinjaOne
    this integrates with Splashtop and works well. I am happy with the integration and prefer it over Teamviewer. This is included in our subscription and works with a few clicks. Users can accept / deny the request and if no one is there we can still remote in. Makes servicing …
    Incentivized
    Chose NinjaOne
    NinjaOne is competitive against these other solutions. They all have their own value propositions and we try to keep a balanced view of when and where to deploy solutions. Our clients rely on us to choose the best of breed solutions, as long as we achieve their goals in an …
    Incentivized
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    38 Answers
    99%
    Would buy again
    481 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    36 Answers
    100%
    Delivers good value for the price
    471 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    38 Answers
    98%
    Happy with the feature set
    476 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    33 Answers
    99%
    Lived up to sales and marketing promises
    444 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    35 Answers
    99%
    Implementation went as expected
    467 Answers
    Features
    NinjaOneSplashtop
    Monitoring Tasks
    Comparison of Monitoring Tasks features of NinjaOne and Splashtop
    Feature
    NinjaOne
    8.9
    41 Ratings
    18% above category average
    Splashtop
    -
    Ratings
    Remote monitoring8.838 Ratings00 Ratings
    Network device monitoring7.536 Ratings00 Ratings
    Activity Monitoring8.424 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of NinjaOne and Splashtop
    Feature
    NinjaOne
    8.6
    40 Ratings
    14% above category average
    Splashtop
    -
    Ratings
    Patch Management8.939 Ratings00 Ratings
    Policy-based automation8.840 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of NinjaOne and Splashtop
    Feature
    NinjaOne
    -
    Ratings
    Splashtop
    7.8
    43 Ratings
    4% below category average
    Screen sharing00 Ratings9.337 Ratings
    File transfer00 Ratings9.039 Ratings
    Instant message00 Ratings7.930 Ratings
    Access to sleeping/powered-off computers00 Ratings3.013 Ratings
    Over-the-Internet remote session00 Ratings9.342 Ratings
    Initiate remote control from mobile00 Ratings7.626 Ratings
    Remote management of servers & workstations00 Ratings9.07 Ratings
    Centralized management dashboard00 Ratings7.132 Ratings
    Session record00 Ratings7.219 Ratings
    Annotations00 Ratings9.02 Ratings
    Monitoring and Alerts00 Ratings6.05 Ratings
    Multi-platform remote control00 Ratings8.733 Ratings
    Best Alternatives
    NinjaOneSplashtop
    Small Businesses
    Panda Systems Management
    Score9.8 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    N-able N-sight RMM
    Score8.7 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneSplashtop
    Likelihood to Recommend
    9.4
    (47 ratings)
    9.3
    (481 ratings)
    Likelihood to Renew
    9.9
    (2 ratings)
    9.4
    (35 ratings)
    Usability
    8.0
    (2 ratings)
    8.2
    (25 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.8
    (5 ratings)
    Support Rating
    9.1
    (5 ratings)
    9.6
    (440 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.1
    (3 ratings)
    User Testimonials
    NinjaOneSplashtop
    Likelihood to Recommend
    NinjaOne
    I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
    Incentivized
    Read full review
    Splashtop
    Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Splashtop
    • Splashtop allows us to send a branded link to our customers for installation on their computer.
    • Splashtop provides as much security over the connection as any of our customers has required, giving them more peace of mind.
    • Splashtop has several file sharing features which makes sending or receiving files a simple process.
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Splashtop
    • I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
    • It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Splashtop
    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Incentivized
    Read full review
    Usability
    NinjaOne
    Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
    Incentivized
    Read full review
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
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    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
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    Splashtop
    I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
    Incentivized
    Read full review
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
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    Splashtop
    Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
    Incentivized
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    Support Rating
    NinjaOne
    Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
    Incentivized
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    Splashtop
    Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
    Incentivized
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Splashtop
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Splashtop
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
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    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
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    Alternatives Considered
    NinjaOne
    NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
    Incentivized
    Read full review
    Splashtop
    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Incentivized
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    Contract Terms and Pricing Model
    NinjaOne
    No answers on this topic
    Splashtop
    Only use one unit.
    Incentivized
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    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
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    Splashtop
    It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
    Incentivized
    Read full review
    Professional Services
    NinjaOne
    No answers on this topic
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    NinjaOne
    • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
    • having data about our pcs all the time which we did not have before
    • remote access to pcs in a variety of ways vs hoping remote desktop would work
    Incentivized
    Read full review
    Splashtop
    • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.