NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.
N/A
SmartDeploy
Score 9.0 out of 10
N/A
SmartDeploy, now from PDQ.com (acquired January 2022), provides a software deployment solution supporting computer imaging, app deployment, driver management, and Windows migration.
$960
per year
Pricing
NinjaOne
SmartDeploy
Editions & Modules
No answers on this topic
Starter
$960
per year
Plus
Contact sales team
Pro
Contact sales team
Offerings
Pricing Offerings
NinjaOne
SmartDeploy
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
$96,050
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
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More Pricing Information
Community Pulse
NinjaOne
SmartDeploy
Features
NinjaOne
SmartDeploy
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
8.9
Ratings
18% above category average
SmartDeploy
-
Ratings
Remote monitoring
8.80 Ratings
00 Ratings
Network device monitoring
7.50 Ratings
00 Ratings
Activity Monitoring
8.40 Ratings
00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Whether you are an MSP who needs an all-in-one solution for device management, or you are in-house IT who needs a single pane of glass to manage your devices, NinjaOne fits the bill as a top tier solution. The amount of flexibility in scaling to your organization's size is impressive as the platform can be as simple as just using it for remote access, all the way up to deploying comprehensive automation packages in the form of a compound condition that bases its actions on the results of other conditions or scripts.
It works really well as an image maintenance and roll-out platform, allowing maintenance of a single "Gold" image. New features allow the deployment of some software packages as part of image deployment. It does not work very well as a maintenance platform in any use for us, but especially not well-suited for Windows 7 to Windows 10 migrations over WAN.
With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
Remote monitoring is useful but has some lagging and functionalities are not upfront to use , making it complicated for new users to be aware just by using the application
Windows migration was quite difficult in terms of updates of softwares to be migrated to new system
Integration with client systems can be tough as major usage of other softwares is done in most of client systems causing us difficulties to integrate with smart deploy on the same platform
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
SmartDeploy customer support has been very good. Although we do not always get a super-fast response (though always within the time stated). The tech support folks at SmartDeploy always go the extra mile to see that our immediate issues are taken care of in as timely a manner as possible. They have always been attentive to our needs and frustrations.
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
We used Auto Task and Datto. We felt that NinjaOne was a more user friendly platform. There was a large training curve for new employees to learn to use Auto Task. We have noticed a shortened training curve for NinjaOne. We really like the layout and the Ninja Academy.
SmartDeploy has a fantastic deployment process management with detailed and configurable aspects. Even though it has detailed configuration it still somehow makes it easy to understand and implement compared to other services which need special learning and courses to understand them completelya and use them efficiently. This is one quality highly appreciated and stacks up against any other services I have used for deployment
NinjaOne is a monthly payment with no commitment, this is much better suited to an MSP than other competitors that try to wrap you up into a 3-5-year contract. As an MSP, we could lose a client at any moment and it sucks to be stuck in a contract where we can't lower our agent counts.
NinjaOne helps my techs be more efficient and productive. Saving time and money.
New application created was deployed by SmartDeploy and saved us 20% of our deployment time on whole project providing us major time to build new functionalities and release product earlier
Computer imaging was quite elaborate and yet simple, making it helpful for our client system creation activity. Which helped us bag us new activities of system creation for more projects.
Driver management was causing lots of time consumption for system management team. Which in-turn reduced their focus on actual system issues. With SmartDeploy it helped in improving efficiency of 30% for system management team
