Nimble vs. Salesforce Starter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nimble
Score 9.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$19
Per User Per Month
Salesforce Starter
Score 8.9 out of 10
Small Businesses (1-50 employees)
Salesforce Starter (formerly Salesforce Essentials) is a small business CRM that replaces the former SalesforceIQ product. It is priced at $35 per user, on a monthly basis, or at $25 per month for if billed annually ($300) and can be tried free for 14 days on a trial.N/A
Pricing
NimbleSalesforce Starter
Editions & Modules
Business
$19.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
NimbleSalesforce Starter
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
NimbleSalesforce Starter
Features
NimbleSalesforce Starter
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Nimble
8.5
Ratings
10% above category average
Salesforce Starter
9.0
Ratings
15% above category average
Customer data management / contact management9.50 Ratings9.00 Ratings
Workflow management8.40 Ratings00 Ratings
Territory management8.70 Ratings8.60 Ratings
Opportunity management8.10 Ratings9.00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.40 Ratings10.00 Ratings
Contract management8.50 Ratings00 Ratings
Quote & order management6.60 Ratings9.00 Ratings
Interaction tracking9.20 Ratings7.80 Ratings
Channel / partner relationship management8.10 Ratings9.40 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Nimble
8.1
Ratings
7% above category average
Salesforce Starter
-
Ratings
Case management7.90 Ratings00 Ratings
Call center management8.20 Ratings00 Ratings
Help desk management8.30 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Nimble
8.7
Ratings
14% above category average
Salesforce Starter
8.8
Ratings
15% above category average
Lead management8.40 Ratings8.80 Ratings
Email marketing9.00 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Nimble
8.2
Ratings
8% above category average
Salesforce Starter
8.8
Ratings
15% above category average
Task management8.50 Ratings9.00 Ratings
Billing and invoicing management8.40 Ratings8.00 Ratings
Reporting7.70 Ratings9.40 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Nimble
8.9
Ratings
16% above category average
Salesforce Starter
9.0
Ratings
17% above category average
Forecasting8.90 Ratings9.00 Ratings
Pipeline visualization8.80 Ratings8.60 Ratings
Customizable reports9.00 Ratings9.40 Ratings
Customization
Comparison of Customization features of Product A and Product B
Nimble
8.6
Ratings
14% above category average
Salesforce Starter
8.9
Ratings
17% above category average
Custom fields9.00 Ratings9.40 Ratings
Custom objects8.30 Ratings9.40 Ratings
Scripting environment8.50 Ratings7.80 Ratings
API for custom integration8.80 Ratings8.80 Ratings
Security
Comparison of Security features of Product A and Product B
Nimble
9.3
Ratings
11% above category average
Salesforce Starter
9.4
Ratings
12% above category average
Single sign-on capability9.40 Ratings9.40 Ratings
Role-based user permissions9.30 Ratings9.40 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Nimble
8.4
Ratings
13% above category average
Salesforce Starter
8.1
Ratings
10% above category average
Social data8.40 Ratings00 Ratings
Social engagement8.40 Ratings8.10 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Nimble
8.8
Ratings
18% above category average
Salesforce Starter
8.3
Ratings
12% above category average
Marketing automation8.70 Ratings8.60 Ratings
Compensation management8.90 Ratings8.10 Ratings
Platform
Comparison of Platform features of Product A and Product B
Nimble
8.3
Ratings
12% above category average
Salesforce Starter
8.6
Ratings
16% above category average
Mobile access8.30 Ratings8.60 Ratings
Best Alternatives
NimbleSalesforce Starter
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NimbleSalesforce Starter
Likelihood to Recommend
8.5
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
8.3
(0 ratings)
-
(0 ratings)
Usability
8.5
(0 ratings)
9.4
(0 ratings)
Support Rating
9.8
(0 ratings)
-
(0 ratings)
User Testimonials
NimbleSalesforce Starter
Likelihood to Recommend
[Nimble] has been the best platform for us to manage contacts and information from the
contacts. Great dashboard, fast UI, and complete package with all features
helping us a lot. I would definitely recommend this software to other
businesses to have this in their ecosystem to be more productive.
Read full review
SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Read full review
Pros
  • Nimble is the CRM solution used to strengthen business relationships with our frequent and potential customers.
  • We like that it allows us to follow up with our customers.
  • Its integration with email tools, social networks, and other programs allows me to keep in touch with customers and prospects.
Read full review
  • Sales CRM with built-in guidance and reminders to manage and track opportunities.
  • Self-service for customers and internal employee needs. Integrates forms and chatbots very easily into your existing website.
  • Guided setup with inherent flows to make transitioning from legacy systems to new age cloud-based technologies
  • Integrates with Outlook and Gmail extremely well. Includes the Salesforce Inbox mobile app to link records with calendar and email. Email reminders included automatically.
  • The Salesforce Mobile App comes with Starter, making it super easy to work on the go, even in remote areas.
Read full review
Cons
  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
Read full review
  • Table views can be sorted by column. Filters can be applied, but only to one column. Multi-column filtering like Excel allows would be extremely useful and a big improvement.
  • The ability to quick copy data in a table view would also be helpful, like (ctrl ') in excel.
Read full review
Likelihood to Renew
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Read full review
No answers on this topic
Usability
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Read full review
easy to use, training is intuitive and can be peer taught if needed. Not overly complex so that users can get started within a very short period of time.
Read full review
Support Rating
Nimble customer service is enjoyable. With great patience, they work tirelessly to help their customers. It was highly beneficial to employees to have access to remote support sessions. We decided to get in touch with them to learn more about any previously mentioned features. Because of this, Nimble has a strong foundation. I think it's a fantastic option.
Read full review
No answers on this topic
Alternatives Considered
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
Read full review
Salesforce Starter is exactly what it says. It's specific to getting a small business up and running effectively, without unnecessary development or internal overhead required. It doesn't allow for a ton of customization, but it provides more than most other providers across sales, service, and integration/automating business processes. Some tools are more specific to organizations that want to focus on a specific area to grow or manage their business. That's where the other package types and integrations with specific tools come in
Read full review
Return on Investment
  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
Read full review
  • It made the job more efficient for staff so they can spend time doing other tasks rather than configuring and maintaining Salesforce Starter.
Read full review
ScreenShots

Salesforce Starter Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of