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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score9.8 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Pipeline CRM

    Score5.2 out of 10
    N/AFounded in 2006, Pipeline CRM (formerly PipelineDeals) is a CRM for small and midsize businesses, empowering sales teams across a breadth of industries to build game changing relationships. Pipeline is built around a customizable user experience, sales focused features, and customer support and service. The vendor, headquartered in Seattle, boasts 18,000 users in 60 countries who use Pipeline to gain visibility into their sales, accelerate opportunities, and close more deals.

    $29

    per month

    Pricing
    NimblePipeline CRM
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    Start
    $300
    per year per user
    Develop
    $396
    per year per user
    Develop
    $588
    per year per user
    Offerings
    Pricing Offerings
    NimblePipeline CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    NimblePipeline CRM
    Considered Both Products
    Nimble
    No answer on this topic
    Pipeline CRM PipelineDeals
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    NimblePipeline CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.5
    30 Ratings
    10% above category average
    Pipeline CRM
    6.9
    5 Ratings
    11% below category average
    Customer data management / contact management9.529 Ratings8.05 Ratings
    Workflow management8.428 Ratings8.05 Ratings
    Territory management8.724 Ratings7.04 Ratings
    Opportunity management8.128 Ratings8.05 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings4.05 Ratings
    Contract management8.523 Ratings5.05 Ratings
    Quote & order management6.621 Ratings6.03 Ratings
    Interaction tracking9.227 Ratings9.05 Ratings
    Channel / partner relationship management8.126 Ratings7.04 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.1
    22 Ratings
    7% above category average
    Pipeline CRM
    7.8
    3 Ratings
    3% above category average
    Case management7.922 Ratings7.03 Ratings
    Call center management8.220 Ratings8.21 Ratings
    Help desk management8.321 Ratings8.21 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.7
    27 Ratings
    14% above category average
    Pipeline CRM
    5.0
    4 Ratings
    41% below category average
    Lead management8.426 Ratings8.04 Ratings
    Email marketing9.026 Ratings2.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.2
    29 Ratings
    8% above category average
    Pipeline CRM
    4.5
    5 Ratings
    51% below category average
    Task management8.529 Ratings3.04 Ratings
    Billing and invoicing management8.418 Ratings5.53 Ratings
    Reporting7.725 Ratings5.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.9
    27 Ratings
    16% above category average
    Pipeline CRM
    6.7
    5 Ratings
    12% below category average
    Forecasting8.923 Ratings8.03 Ratings
    Pipeline visualization8.827 Ratings5.05 Ratings
    Customizable reports9.023 Ratings7.05 Ratings
    Customization
    Comparison of Customization features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.6
    29 Ratings
    14% above category average
    Pipeline CRM
    9.5
    5 Ratings
    24% above category average
    Custom fields9.029 Ratings10.05 Ratings
    Custom objects8.322 Ratings10.05 Ratings
    Scripting environment8.518 Ratings8.21 Ratings
    API for custom integration8.820 Ratings10.05 Ratings
    Security
    Comparison of Security features of Nimble and Pipeline CRM
    Feature
    Nimble
    9.3
    26 Ratings
    11% above category average
    Pipeline CRM
    6.0
    3 Ratings
    32% below category average
    Single sign-on capability9.424 Ratings6.02 Ratings
    Role-based user permissions9.324 Ratings6.02 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.4
    29 Ratings
    13% above category average
    Pipeline CRM
    8.1
    2 Ratings
    10% above category average
    Social data8.429 Ratings8.12 Ratings
    Social engagement8.429 Ratings8.21 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.8
    25 Ratings
    18% above category average
    Pipeline CRM
    4.6
    3 Ratings
    46% below category average
    Marketing automation8.725 Ratings2.03 Ratings
    Compensation management8.919 Ratings7.31 Ratings
    Platform
    Comparison of Platform features of Nimble and Pipeline CRM
    Feature
    Nimble
    8.3
    27 Ratings
    12% above category average
    Pipeline CRM
    8.0
    5 Ratings
    9% above category average
    Mobile access8.327 Ratings8.05 Ratings
    Best Alternatives
    NimblePipeline CRM
    Small Businesses
    Salesflare
    Score6 out of 10
    Salesflare
    Score6 out of 10
    Medium-sized Companies
    Zendesk Sell
    Score8.8 out of 10
    Zendesk Sell
    Score8.8 out of 10
    Enterprises
    Daylite
    Score7.6 out of 10
    Daylite
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimblePipeline CRM
    Likelihood to Recommend
    8.5
    (33 ratings)
    7.0
    (6 ratings)
    Likelihood to Renew
    8.3
    (2 ratings)
    7.0
    (1 ratings)
    Usability
    8.5
    (19 ratings)
    9.0
    (1 ratings)
    Support Rating
    9.8
    (19 ratings)
    8.0
    (1 ratings)
    User Testimonials
    NimblePipeline CRM
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    If you have a small business where you are trying to keep things simple, then PipelineDeals is a perfect fit. Once you get to where you are wanting to tie your marketing efforts and create marketing campaigns that are tied to leads, it starts to miss the mark
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Flexibility: It provides the flexibility to set it up how you want to use it. Customization is beyond what you probably want or need.
    • Reporting: We were able to setup all types of reporting and tracking.
    • Ease of Use: While the platform was powerful, it was always easy to use.
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • I wouldn't say no areas for improvement exist, but I will say that PipelineDeals takes customer input, shared product roadmap, and supports what they have very nicely. What they provide works out-of-the-box. Improvements can always be made with respect to pre-packaged integration with 3rd party services/solutions, and with extended attributes, but you also want to avoid something that attempts to boil the ocean.
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Pipeline CRM PipelineDeals
    If we can integrate and easily export and clean all of our data such that it can be used for multiple purposes, i.e. outreach to guests, sending out newsletters to subscribers, doing research and tracking progress, we will definitely renew
    Incentivized
    Read full review
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
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    Pipeline CRM PipelineDeals
    The user interface is simple and easy to navigate. Anyone who is overwhelmed with some of the more complicated CRM systems will definitely enjoy the simplicity of what PipelineDeals has to offer
    Incentivized
    Read full review
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    Any time I have had questions or issues that have come up I've always been able to get a quick response and a resolution to what I was needing.
    Incentivized
    Read full review
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
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    Pipeline CRM PipelineDeals
    The cost is much better and it is much easier to use. Salesforce was way too robust and I never want to hire a consultant to set up a CRM. PipelineDeals CRM has the best visibility of our sales efforts.
    Incentivized
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    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    Pipeline CRM PipelineDeals
    • Has made us understand sales tactics that are working
    • Easily create forecasting on growth in multiple categories
    • Understand our process and what we need to improve on in closing deals
    Incentivized
    Read full review
    ScreenShots

    Pipeline CRM Screenshots

    Screenshot of the Pipeline CRM main dashboardScreenshot of a Kanban viewScreenshot of a lead list viewScreenshot of the Pipeline CRM Help Center and Resources