Nexthink Workplace Experience is a cloud-native platform allowing IT teams to manage the Digital Employee Experience (DEX) by providing insights across devices, applications, users, operating systems, locations and organizational units.
N/A
Workleap
Score 8.4 out of 10
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Workleap Officevibe helps HR leaders and managers instantly drive top talent retention and team performance with simple tools for engagement, recognition, and performance management.
$3.50
per month per user
Pricing
Nexthink
Workleap
Editions & Modules
No answers on this topic
Essential
$3.50
per month per user
Pro
$5
per month per user
Offerings
Pricing Offerings
Nexthink
Workleap
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
No setup fee
Additional Details
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Each plan includeS Pulse Surveys, feedback, 1-on-1s, goals and OKRs, and Good Vibes.
Discounts are available for multi-year subscriptions, and larger organizations. Billed monthly or annually.
Add-on to any paid plan: Performance management.
All the Officevibe features can be tried free, no credit card required. After 14 days, upgrade or continue using the free plan.
I've been managing desktops for 20+ years and Nexthink was the missing tool out of my toolbox. Just to give some perspective, if you were building and maintaining a house, Nexthink would be comparable to switching up from a hammer and nails and to full blown using a nailgun. Nexthink is a solution accelerator and a well thought out toolset to give you the customer experience at a glance. It allows for so much more visibility just with the default set of data points the Collector (agent) gathers, which is A LOT, and grants you the ability to gather even more data with remote actions. All of this evidence cuts how the "it could possibly be this" and "maybe it's that" discussions when you're troubleshooting an issue. It may not provide the exact answer all the time, but it gives you a "compass point" on where you need to start looking to resolve the issue. Also the service monitoring, activity monitoring, and critical event thresholds really empower the teams to know when a problem is happening and they can get ahead of it before the first call even reaches the Help Desk. Nexthink is a cornerstone tool in our environment for end user experience and I'm excited to see where the go next.
If you don't have an employee engagement and performance platform, Workleap Officevibe will nicely fill that space; it would be best suited to small to medium organizations where there is already conversation to support team engagement, and anonymous surveys are helpful. The one-on-one feature and goals are also useful for proactively and positively engaging the workforce.
Sometimes it's a bit of a task when we spot an issue and need to provide machine logs for Nexthink to investigate. I believe this isn't the case when you go and use Nexthink cloud.
I think the documentation can be improved. It can be very hard to follow and lacks detail.
Officevibe's user interface for end users is straightforward and well-designed; it looks nice and intuitive. We did have confusion about the brand, with some new employees thinking they were spam emails. Also, the manager's view and getting access to the right visibility can be confusing unless well administrated internally.
We have explored using other end-user experience management tools but Nexthink stood out to us as the best option. It is very easy to get started with Nexthink using their "Nexthink Learn" platform. From there the integration of the different product offerings was seamless. Nexthink provides a wide variety of library packs that come ready to use out the box, simply import them and start using them. The customisable dashboards have given our product and service owners more visibility than they've ever had before. The Nexthink community is one of the best I have been a part of, everyone is actively sharing ideas and promoting innovation. Nexthink regularly hosts user groups that bring their clients together to discuss use cases and the value they have generated using the tool. They are also very transparent with their roadmap and what they are working on, ensuring the focus is aligned to the needs of the customer.
While both of these products are geared towards office much larger than mine, Officevibe is priced by user so I was able to scale it down to fit us and is much more affordable than 15Five. They didn't have the ability to scale it down so the cost was very prohibitive for us. I can add users as we grow and remove them if necessary so it's always going to stay affordable
The biggest ROI has been how Nexthink has helped us is with regards to time. Due to Nexthink, we are able to find/resolve issues much faster due to the great detail that Nexthink shows regarding a device history.
Nexthink allows us to be proactive in our troubleshooting. This is a huge ROI, as it provides a summary of our users issues they are facing, and we can then prioritize our time with reaching out to the end users to solve issues before they become major problems for the end user later.
