NEXGEN Asset Management vs. Sage Fixed Assets

In my opinion, this product was designed for water/wastewater application, and my recommendations would be to other utilities. But, NEXGEN Asset Management has developed versatility in its modules to accommodate multiple industries. NEXGEN University has been a great tool to help me educate end-users with deployment. Also, I have been able to use the knowledge base articles to resolve small issues and educate myself on the functionalities incorporated within the software.

Incentivized

I believe that Sage is not suited well for our company because we are too large. To add new users we have to go into all 200+ companies and add their access individually. This is time-consuming and not a good way to manage access.

Incentivized

• Preventive maintenance scheduling
• Vertical asset hierarchies by class and location
• Allows customization of asset attributes through User Defined Fields
• Allows multiple editing of work orders, service requests, and inspections to populate commonly used fields quickly.
• Offers timely and helpful support assistance.

• Managing Fixed Assets
• Calculating Depreciation
• Depreciation Schedule

Incentivized

• Am currently having issues with getting PM's to generate
• Customer service is great 75% of the time, but there are more difficult issues on the occasion that it takes me a while to hear back on, and I have to check-in

Incentivized

• Adding new users with multiple company access
• Copying users

Incentivized

It is super easy to use and very easy to share, the only downside is you need to invest in training people for it just like any other software, I advise using a mix of in-person hands on training and web tools, because the web tools dont seem to be adequate for everyone

Incentivized

Of all the software we use, Sage is one of the easiest to use. The simple interface makes the whole fixed asset process easy to understand and when new users are onboarded, they have no trouble learning the product. The product also performs well speed and stability wise, making for a great user experience overall

Incentivized

Rather lackluster. Our account manager generally works with Sage's support team and oftentimes finds herself frustrated with a lack of understanding from the support team. Additionally, when IT is attempting to update the system (which from my understanding is a bear of epic complex proportions) they often times find themselves frustrated and at a loss for what needs done.

Incentivized

Nexgen is much more widely use and required less upfront investment in training. it was also less costly than Upkeep. The marketing was about the same for both, but it seemed like a simple decision as one of our key people had used nexgen previously and had good things to say about it

Incentivized

Sage was overall a much simpler product to understand. Our users were able to wrap their heads around how it worked and the learning curve was very short. Meanwhile the other products we looked at seemed so complicated for what were needing. I am glad that we chose Sage in the end.

Incentivized

• Decrease travel time by reviewing groups of work orders for scheduling multiple jobs at one location.
• Improved work order completion rate by giving us an effective work status review tool.
• Improved communication between all parties by having updated information in one location (on the work order).

Incentivized

• It is incredibly difficult to use and our business users generally do not look favorably on it.
• It is relatively low cost, which is a nice feature and lends to quick ROI.

Incentivized