TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetScaler

    Score8.7 out of 10
    N/ANetScaler ADC is an application delivery controller.N/A

    Radware Alteon

    Score6.9 out of 10
    N/ARadware Alteon, from Israeli company Radware, is an application delivery controller.N/A
    Pricing
    NetScalerRadware Alteon
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetScalerRadware Alteon
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    NetScalerRadware Alteon
    Considered Both Products
    Citrix
    No answer on this topic
    Radware
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    14 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Best Alternatives
    NetScalerRadware Alteon
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Azure Application Gateway
    Score8.8 out of 10
    Azure Application Gateway
    Score8.8 out of 10
    Enterprises
    Azure Application Gateway
    Score8.8 out of 10
    NetScaler
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NetScalerRadware Alteon
    Likelihood to Recommend
    8.7
    (25 ratings)
    1.0
    (1 ratings)
    Usability
    8.2
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    NetScalerRadware Alteon
    Likelihood to Recommend
    Citrix
    Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
    Incentivized
    Read full review
    Radware
    These devices caused more problems for our company than benefits, I would never recommend these to colleagues.
    Incentivized
    Read full review
    Pros
    Citrix
    • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
    • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
    • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
    Incentivized
    Read full review
    Radware
    No answers on this topic
    Cons
    Citrix
    • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
    • Being able to have more than just one routing table would allow the ability to leverage security.
    Incentivized
    Read full review
    Radware
    • The software web application is beyond terrible, in most of the cases the web was broken or did not have similar functionality the command line interface had.
    • The command line interface wasn't a natural looking interface, it was very fumbled and while it ran on Linux, the interface was all menus and sub-menus.
    • When enabling different pools for different web services, when a new pool was activated, the old pool connections were all reset instead of allowing HTTP sessions to naturally expire.
    Incentivized
    Read full review
    Usability
    Citrix
    I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
    Incentivized
    Read full review
    Radware
    No answers on this topic
    Support Rating
    Citrix
    Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
    Incentivized
    Read full review
    Radware
    No answers on this topic
    Alternatives Considered
    Citrix
    easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
    Incentivized
    Read full review
    Radware
    We moved away from Alteon to F5 BigIP LTM and just by swapping out the hardware, we saw 40% speed increase in our applications. Everything else is much improved as well, from the web interface to the command line to the API.
    Incentivized
    Read full review
    Return on Investment
    Citrix
    • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
    • Scales up and out with ease
    • Challenging to find NetScaler experts for advanced features you want to enable and use
    Incentivized
    Read full review
    Radware
    • While running on these devices, every release caused many interruptions in service and caused thousands of dollars of lost revenue.
    Incentivized
    Read full review
    ScreenShots