Netchex vs. Worklio

I LOVE THE EASE OF THE TIMECLOCK AND PULLING INTO PAYROLL. PREVIOUSLY I HAD TIME CLOCK ON MY DMS AND PAYROLL THROUGH PAYCHEX. IT DIDNT INTEGRATE SO I HAD TO KEY IN EVERY SINGLE TIMESHEET....THIS IS SO MUCH EASIER. ONLY THING I DONT LIKE IS ONCE YOU START PAYROLL IF SOMEONE TIME HAS TO BE FIXED YOU HAVE TO DELETE AND START OVER. THE ONLY PROBLEM I HAVE HAD WHICH IS NOT A BIG PROBLEM.

Incentivized

I have to pull several reports to get the criteria for simple analysis detail. In my experience, many competitors have a more straightforward, seamless, and less complex reporting system.

• My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
• Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
• Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.

Incentivized

• Customizable platform design
• Products Scalability is well integrated
• Security seems optimal
• Onboarding features seem relatively seamless

• Support needs to be available more times than just normal business hours.
• Tax support is basically non-existent. This seems that it should be TOP NOTCH.
• Some of the functionality of the Netchex program could be tweaked. It is not a keyboard friendly program at all. Must mouse your way through. When the program times out, it takes 2 to 3 screens before it really logs you out.
• When submitting from Netchex to Dealertrack, it would be nice to show the payroll # or payroll date that has been submitted. Currently once you hit submit, the screen reverts back to the last successful payroll submit. This process is just a bit confusing, especially for new users.

• In my opinion, Reports are too complex compared to competitors I use
• In my opinion, structure within the system lacks adaptability
• In my opinion, need for expansion for ease/usability on Administrator side

Easy to work with.

Company utilizes a lot. I think there is room for improvement, mainly with the portals reporting functionality.

Very user friendly and great interface.

Incentivized

Easy access, but I think the complex reporting and limited data for many standard reports, without having to customize and create many different versions. (as much data in the filters does not often populate), can be frustrating.

The first line CE team is phenomenal. They are helpful, friendly, and knowledgeable. We have had less luck with the responsiveness of the tax department. However, their response time has improved drastically over the past year.

Incentivized

Implementation took some time but was pretty much error free.

Netchex is much more user-friendly and much more of a robust payroll system. Netchex also takes care of everything regarding employees and their entire time with the company, but GP is much more limited.

Based on ease of use (usability), reporting needs, and platform design: Sufficient to: Paylocity, ADP Enterprise, Paycom. In-line with: BambooHR. Paycor. Insufficient to: Rippling, Gusto, Ease

• Associates can easily access their data and make changes to things like their address and direct deposit, saving manager time to focus on more critical tasks within the organization
• NetRecruitier has one site that can be posted to multiple job boards with one applicant tracking system
• Electronic Onboarding allows us to get information out to the new employee so we can start with expectations on their first day and they know what to expect.

• Negative - I think it is subpar in efficiently gathering report criteria in a timely manner
• Positive - In my opinion, HR Solution and Payment models seem to be a system strength.
• Positive - In my opinion, good access for small to mid size corporation's, but not large.