NetApp's ONTAP Data Management Software is a storage and data management and protection solution. ONTAP 9 allows users to build an intelligent hybrid cloud that is the foundation of a NetApp Data Fabric that spans flash, disk, and cloud. Flexibly deploy storage on a choice of architectures—hardware storage systems, software-defined storage (SDS), and the cloud—while unifying data management across all of them.
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Trend Micro ServerProtect
Score 8.2 out of 10
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Trend Micro's ServerProtect is a malware and virus protection available for NAS storage devices, and other server systems.
NetApp ONTAP Data Management is a must platform to most businesses around the globe since the tool generates various capabilities for the user to easily and very securely manage all the project data through the cloud services using the platform capabilities. The data analytics are generated in real-time and easy visualization of different data which the tool helps the user import across other platforms.
I have found that most AV/Malware protection servers have quite a bit in common. I bought this specifically to reduce issues that can happen with agent based AV on virtual servers. The host based setup was very difficult and even once implemented it was difficult to keep it running well. Support was not great. They really expected a high level of competency in the advanced features. In the end, using it as a standard agent based install was much easier to install and manage. It's very effective and the performance hit from running all the agents and during the updates is really minimal.
Not necessarily a dislike of OnCommand per se but I do dislike that you have to still use different flavors of this tool to get a holistic view of every aspect of your NetApp - System Manager, Performance Manager, Unified Manager etc
The initial process to connect to a filer probably could do with a little more friendly documentation as the format for filer name (or IP) and whether and SNMP string is required etc is not clear.
The ability for more complete search capability within the logs (so therefore not having to extract them to work with them) would be an advantage for the timely resolution of faults.
Trend Miro ServerProtect required to improve to mange the logs collected from storage devices as some time false positives comes in picture .
Pricing is based on per user Or Terabytes Storage, but in-case client wants users based say 50 users that should be competitive rather than multiply by per users ,their should be Slab pricing .
Support is great. Our account managers and system engineers regularly contact us and check in on us. Provide free training on various topics. Our team is readily available to answer any questions. Support tickets are generated automatically if anything goes wrong such as a disk going bad and a new one is sent out immediately. Very happy with support.
My experience with support has not been great. They really had lots of prerequisite work and information gathering requirements before really getting involved. I have no problem doing needed work but I just felt a support person could do things more quickly and spare me so much challenge that was unnecessary. The website has good access to updates and knowledge base information but it was a bit limited in scope.
I have not been able to use similar platform though in service delivery and functionality capacity this is the most effective tool in our company. The entire organization data and workloads are always under secure environment when managed by this great platform. It has enabled us to meet our objectives and speed up operations across in all departments. Data in both cloud and on premise is automatically connected to provide multiple services and bring efficiency.
Trend Micro ServerProtect is one of best solution to ensuring their customers are successful with their security needs & provide trusted, Proven support services & training tailored for all of customers .