NEOGOV Learn vs. SAP SuccessFactors HCM

Neogov is structured especially for local governments. They understand the needs of their customers and have the experience to help communities of any size acquire talented public servants. This is a public sector solution and probably isn't best suited for the private sector

Incentivized

It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.

Incentivized

• Succession Planning - Neogov offers various layers that prepares users for succession planning for government based positions (i.e. Police Chief, Fire Chief, etc.).
• Specialized Recruitment for Governments - Neogov specializes in helping governments find and hire within the diverse and ever changing field of municipal governance.
• Applicant Tracking - Neogov streamlines the application process when the time comes to hire a talented candidate(s).

Incentivized

• The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
• Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
• Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Incentivized

• Customization can be tricky. I wish the platform could be more flexible.
• Neogov should look into offering more Administrative training resources. It can be difficult for a new user to immerse themselves within the platform.
• The reporting features within the platform could use an update.

Incentivized

• I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

SAP SuccessFactors is great from a user perspective I think where we hold ourselves back in lack of rolling out new features internally and configuration. Overall product is good and offering is complete with minimal application of external vendors to manage individual needs.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

Key insights for a successful SAP SuccessFactors implementation center on Change Management, ensuring user adoption through early stakeholder engagement and robust training; Business Process Design, which requires defining clear strategic objectives, leveraging best practices, and meticulous integration planning with existing systems; and Strong Project Execution, which involves securing leadership buy-in, allocating the right resources, defining measurable success metrics, and carefully managing the complex task of data migration and quality.

Incentivized

[NEOGOV] offers a complete and modern talent management system for the Public Sector. It was built for the public sector which allows it to stand alone within the HR field. When using products such as Indeed.com and Linkedin local governments are lost within a much larger universe.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

• Neogov saves time for our HR operations. For example, candidates can complete pre-employment forms within the platform's Onboard feature. This saves resources (paper, ink, etc) and time allowing for a more efficient hiring process.
• Customer Service Efficiency - Unlike many commonly used HR products (ADP, Quickbooks, etc.) Neogov understands the challenges that are unique to local governments. When needed, their customer service teams are friendly and helpful saving you the headache of explaining your particular issue.
• Employee training features - Our employees are provided with insightful training opportunities which can be tracked and monitored annually.

Incentivized

• It helps better in the tedious task of job posting, it's automated to social handles.
• Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
• Reduces most of the cost in HR operations and future-proof technology with continuous improvement.

Incentivized