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NEC UNIVERGE BLUE vs. West Unified Communications Services (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    UNIVERGE BLUE

    Score10 out of 10
    N/ANEC offers UNIVERGE BLUE, a unified communications as a service (UCaaS) option.N/A

    West Unified Communications Services (discontinued)

    Score4 out of 10
    N/AWest (formerly Intrado) has executed a series of transactions to transition their UCaaS business to numerous other providers, notably Fusion Connect.N/A
    Pricing
    UNIVERGE BLUEWest Unified Communications Services (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    UNIVERGE BLUEWest Unified Communications Services (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    UNIVERGE BLUEWest Unified Communications Services (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of NEC UNIVERGE BLUE and West Unified Communications Services (discontinued)
    Feature
    NEC UNIVERGE BLUE
    -
    Ratings
    West Unified Communications Services (discontinued)
    9.0
    1 Ratings
    9% above category average
    High quality audio00 Ratings9.01 Ratings
    High quality video00 Ratings9.01 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of NEC UNIVERGE BLUE and West Unified Communications Services (discontinued)
    Feature
    NEC UNIVERGE BLUE
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.5
    1 Ratings
    7% below category average
    Desktop sharing00 Ratings7.01 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of NEC UNIVERGE BLUE and West Unified Communications Services (discontinued)
    Feature
    NEC UNIVERGE BLUE
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.6
    1 Ratings
    8% below category average
    Calendar integration00 Ratings8.01 Ratings
    Meeting initiation00 Ratings8.01 Ratings
    Record meetings / events00 Ratings7.01 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of NEC UNIVERGE BLUE and West Unified Communications Services (discontinued)
    Feature
    NEC UNIVERGE BLUE
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    13% below category average
    Live chat00 Ratings8.01 Ratings
    Online Events Security
    Comparison of Online Events Security features of NEC UNIVERGE BLUE and West Unified Communications Services (discontinued)
    Feature
    NEC UNIVERGE BLUE
    -
    Ratings
    West Unified Communications Services (discontinued)
    7.0
    1 Ratings
    9% below category average
    User authentication00 Ratings7.01 Ratings
    Participant roles & permissions00 Ratings7.01 Ratings
    Best Alternatives
    UNIVERGE BLUEWest Unified Communications Services (discontinued)
    Small Businesses
    Broadvoice | GoContact
    Score9.2 out of 10
    Broadvoice | GoContact
    Score9.2 out of 10
    Medium-sized Companies
    PanTerra Networks
    Score6.3 out of 10
    PanTerra Networks
    Score6.3 out of 10
    Enterprises
    Webex Calling
    Score8.7 out of 10
    Webex Calling
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    UNIVERGE BLUEWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    UNIVERGE BLUEWest Unified Communications Services (discontinued)
    Likelihood to Recommend
    NEC
    This has been a very easy system to learn and the customer support has been fantastic! I appreciate the fact that if you do have problems, you get a live person to actually speak to. So many systems have gone to chat only and that isn't always the easiest when you are having specific problems. Hands down the best system I have used.
    Incentivized
    Read full review
    Discontinued Products
    It is well suited in our organization for their large department Monday meetings and meetings such as that. Would not really be needed for a conference call with only 10 people or less attending.
    Incentivized
    Read full review
    Pros
    NEC
    • I love being able to send sms messages to our church members.
    • You can be on a call with someone and start a video meeting right then.
    • Pick up voicemails easily.
    Incentivized
    Read full review
    Discontinued Products
    • Large conference calls
    • Reliable calling technology
    • Easy to call in with no confusion
    Incentivized
    Read full review
    Cons
    NEC
    • Wish we could group text external clients.
    • Sometimes calls don't transfer to my cell when I am away from my desk.
    • Wish it would flip a little easier.
    Incentivized
    Read full review
    Discontinued Products
    • Hold music is normally loud and not pleasant
    Incentivized
    Read full review
    Alternatives Considered
    NEC
    No answers on this topic
    Discontinued Products
    We only use intercall and always have, our in house phone system is Cisco.
    Incentivized
    Read full review
    Return on Investment
    NEC
    • No video meeting cut offs
    • Great connection all the time
    • Pastors taking classes over it
    Incentivized
    Read full review
    Discontinued Products
    • It does cost our company money so we try to give out numbers only when needed
    Incentivized
    Read full review
    ScreenShots