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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Navan

    Score8.1 out of 10
    N/ANavan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.N/A

    Zeno

    Score5 out of 10
    N/AZeno is a travel management tool from Australia-based Serko.N/A
    Pricing
    NavanZeno
    Editions & Modules
    Navan Business
    Free
    Navan Enterprise
    Let's Talk
    No answers on this topic
    Offerings
    Pricing Offerings
    NavanZeno
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    NavanZeno
    Considered Both Products
    Navan
    No answer on this topic
    Serko
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    17 Answers
    No answers on this topic
    Delivers good value for the price
    81%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    17 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    79%
    Lived up to sales and marketing promises
    11 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    NavanZeno
    Travel Management
    Comparison of Travel Management features of Navan and Zeno
    Feature
    Navan
    1.2
    1 Ratings
    93% below category average
    Zeno
    -
    Ratings
    Customizable Approval Workflows2.01 Ratings00 Ratings
    Readily Available Support1.01 Ratings00 Ratings
    Travel Spend Reports1.01 Ratings00 Ratings
    Consolidated Invoicing1.01 Ratings00 Ratings
    Easy Travel Booking2.01 Ratings00 Ratings
    Mobile Travel Application1.01 Ratings00 Ratings
    Centralized Itinerary Management1.01 Ratings00 Ratings
    Collaborative Booking1.01 Ratings00 Ratings
    Loyalty Programs1.01 Ratings00 Ratings
    Reuses Traveler Information1.01 Ratings00 Ratings
    User-friendly Interface1.01 Ratings00 Ratings
    Integrated Expensing Tool1.01 Ratings00 Ratings
    Travel Alerts1.01 Ratings00 Ratings
    User Ratings
    NavanZeno
    Likelihood to Recommend
    1.0
    (36 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (15 ratings)
    -
    (0 ratings)
    User Testimonials
    NavanZeno
    Likelihood to Recommend
    Navan
    A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.
    Incentivized
    Read full review
    Serko
    No answers on this topic
    Pros
    Navan
    No answers on this topic
    Serko
    No answers on this topic
    Cons
    Navan
    • Limited partnerships with all the major airlines, or if so, slowly just adding more airlines to their platform
    • Not a lot of information about the ratings of the hotels. I have stayed in hotels that I probably wouldn't have if their information was more up to date
    Incentivized
    Read full review
    Serko
    No answers on this topic
    Likelihood to Renew
    Navan
    No answers on this topic
    Serko
    No answers on this topic
    Support Rating
    Navan
    No answers on this topic
    Serko
    No answers on this topic
    Alternatives Considered
    Navan
    I like TripActions more because everything is on a mobile app that is super user-friendly. The customer service team is also world class-I genuinely have never felt so taken care of. More so, Concur Travel and Expense never rewarded me for traveling, while I made over 200 dollars in Amazon money just for doing my job.
    Incentivized
    Read full review
    Serko
    No answers on this topic
    Return on Investment
    Navan
    • The ability to change flights while I am on the road in meetings. They actually call the agents for me.
    • It has put money back in my pocket with the Amazon rewards and my company has saved money by me booking the less expensive options.
    Incentivized
    Read full review
    Serko
    No answers on this topic
    ScreenShots