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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mux Video

    Score9 out of 10
    N/AMux Video is an API that enables developers to build unique live and on-demand video experiences. With Mux Video, users can post a video or live stream with an API call, and watch it within seconds. Mux Video handles the encoding, storage, and delivery.

    $223

    per month

    Wistia

    Score9.8 out of 10
    N/AWistia is a video marketing platform that helps teams create, host, market, and measure their videos and webinars. Wistia is used to create professional videos, host webinars, collect and send leads to a connected marketing automation platform. Wistia additionally offers customers support and educational resources.

    $24

    per month

    Pricing
    Mux VideoWistia
    Editions & Modules
    Video Files - Streaming
    $0
    per minute of video delivered
    Live Streaming - Streaming
    $0
    per minute of video delivered
    Video Files - Storage
    $0
    per minute of video duration stored (per month)
    Live Streaming - Storage (optional)
    $0
    per minute of video duration stored (per month)
    Video Files - Encoding
    $0.05
    per minute of input video duration
    Live Streaming - Live Encoding
    $0.07
    per minute of input stream duration
    Free
    $0
    up to 10 videos
    Plus
    $24
    per month
    Pro Plan
    $99
    per month
    Advanced Plan
    $399
    per month
    Offerings
    Pricing Offerings
    Mux VideoWistia
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Mux VideoWistia
    Considered Both Products
    Mux, Inc
    No answer on this topic
    Wistia
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    23 Answers
    Features
    Mux VideoWistia
    Video Security
    Comparison of Video Security features of Mux Video and Wistia
    Feature
    Mux Video
    8.5
    1 Ratings
    4% below category average
    Wistia
    -
    Ratings
    Video access controls9.01 Ratings00 Ratings
    User management9.01 Ratings00 Ratings
    Internal video8.01 Ratings00 Ratings
    External video8.01 Ratings00 Ratings
    Video Player
    Comparison of Video Player features of Mux Video and Wistia
    Feature
    Mux Video
    9.0
    1 Ratings
    6% above category average
    Wistia
    -
    Ratings
    Player customization9.01 Ratings00 Ratings
    Embedded videos9.01 Ratings00 Ratings
    Video quality / Bandwidth controls9.01 Ratings00 Ratings
    Mobile compatibility9.01 Ratings00 Ratings
    Video Analytics
    Comparison of Video Analytics features of Mux Video and Wistia
    Feature
    Mux Video
    9.3
    1 Ratings
    17% above category average
    Wistia
    -
    Ratings
    Streaming quality reports10.01 Ratings00 Ratings
    Per viewer tracking9.01 Ratings00 Ratings
    Per video tracking9.01 Ratings00 Ratings
    Video analytics dashboard9.01 Ratings00 Ratings
    Video Hosting, Management & Storage
    Comparison of Video Hosting, Management & Storage features of Mux Video and Wistia
    Feature
    Mux Video
    9.0
    1 Ratings
    4% above category average
    Wistia
    -
    Ratings
    On-Demand video9.01 Ratings00 Ratings
    Live streaming9.01 Ratings00 Ratings
    Impact of streaming on network9.01 Ratings00 Ratings
    Video upload & format support9.01 Ratings00 Ratings
    Video library / File management9.01 Ratings00 Ratings
    Video portal9.01 Ratings00 Ratings
    User Ratings
    Mux VideoWistia
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.9
    (71 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (10 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (13 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (11 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (11 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (11 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Mux VideoWistia
    Likelihood to Recommend
    Mux, Inc
    Mux is well suited for nearly every customer when it comes to out of the box video delivery and management. The APIs are well documented, maintained, and patched in the event they are prone to issues. The only minor drawback with Mux is the delay in response time if you have an immediate issue on hand
    Incentivized
    Read full review
    Wistia
    For companies that want to integrate their videos into actionable steps like behavioral follow up through a CRM, Wistia is the best tool to use. You can automate your systems to track when a video is viewed, engaged with or how long a person has been watching along with heatmaps to show where people were most interested and least interested so you can adjust your videos to optimize their performance.
    Incentivized
    Read full review
    Pros
    Mux, Inc
    • Content Delivery
    • Analytics and Reporting
    • Scalability and Reliability
    • Customer Support
    Incentivized
    Read full review
    Wistia
    • Wistia enables a lot of customization in the video player, making it personalized to your business.
    • The user experience is pretty intuitive and easy to use without too much training.
    • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
    Incentivized
    Read full review
    Cons
    Mux, Inc
    • Enhanced Training and Tutorials
    • Wider Suite of HLS Low Latency Options
    • Embedded Tooltips/Informational Icons
    Incentivized
    Read full review
    Wistia
    • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
    • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
    • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
    Incentivized
    Read full review
    Likelihood to Renew
    Mux, Inc
    No answers on this topic
    Wistia
    Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
    Incentivized
    Read full review
    Usability
    Mux, Inc
    No answers on this topic
    Wistia
    Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
    Incentivized
    Read full review
    Reliability and Availability
    Mux, Inc
    No answers on this topic
    Wistia
    After several years, we have not come across a situation for which Wistia was not available when needed.
    Incentivized
    Read full review
    Performance
    Mux, Inc
    No answers on this topic
    Wistia
    I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
    Incentivized
    Read full review
    Support Rating
    Mux, Inc
    No answers on this topic
    Wistia
    We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
    Incentivized
    Read full review
    Implementation Rating
    Mux, Inc
    No answers on this topic
    Wistia
    We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
    Incentivized
    Read full review
    Alternatives Considered
    Mux, Inc
    No answers on this topic
    Wistia
    Wistia is for business. Period. Vimeo has none of the benefits for a business that Wistia offers. The SEO value and SUPER FAST playback speed are essential. Wistia has it all. Personally, I can rarely get thought a video if hosted on Vimeo because of the glitchy playback and slow rendering.
    Read full review
    Scalability
    Mux, Inc
    No answers on this topic
    Wistia
    We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
    Incentivized
    Read full review
    Return on Investment
    Mux, Inc
    • Perfect Point Solution that Filled a Product Gap
    • Positive Scalability and Reliability
    • Improved Tracking and Metrics
    Incentivized
    Read full review
    Wistia
    • Doubled lead capture from lead magnet on website from one year to the next.
    • Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
    • Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.
    Incentivized
    Read full review
    ScreenShots

    Wistia Screenshots

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