MSP360 Backup vs. Veeam Backup for Azure

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MSP360 Backup
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
Veeam Backup for Azure
Score 7.1 out of 10
N/A
Veeam® Backup for Azure delivers native, policy-based protection for reliable recovery from accidental deletion, ransomware and other data loss scenarios. With an API-first approach, immutable backups and full- and file-level restores ensure resilient protection that’s easy and cost-optimized, freeing up time and resources for more strategic IT priorities. Immutable and Encrypted - Data integrity through WORM state and encryption Logically…
$40
per year per Azure VM (Back up and recover in Azure only with 24/7 production support)
Pricing
MSP360 BackupVeeam Backup for Azure
Editions & Modules
No answers on this topic
BYOL edition
$40
per year per Azure VM (Back up and recover in Azure only with 24/7 production support)
Free Edition
Free
Backup up to 10 Azure VMs FREE with no limitations on features or number of restores.
BYOL edition (Hybrid-/multi-cloud)
VUL Portable licensing
Backup and recover anything, anywhere via Veeam Universal License for any supported workload – cloud, virtual and physical – interchangeably
Offerings
Pricing Offerings
MSP360 BackupVeeam Backup for Azure
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MSP360 BackupVeeam Backup for Azure
Features
MSP360 BackupVeeam Backup for Azure
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Backup for Azure
8.3
Ratings
7% below category average
Management dashboard00 Ratings8.20 Ratings
Retention options00 Ratings8.30 Ratings
Encryption00 Ratings8.50 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Backup for Azure
7.7
Ratings
11% below category average
Malware protection00 Ratings7.70 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
MSP360 Backup
-
Ratings
Veeam Backup for Azure
8.0
Ratings
13% below category average
SaaS Product Integration00 Ratings7.60 Ratings
Multiple Data Restoration Options00 Ratings8.10 Ratings
Data Storage in the Cloud or On-Premises00 Ratings8.40 Ratings
Best Alternatives
MSP360 BackupVeeam Backup for Azure
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Cove Data Protection
Cove Data Protection
Score 9.9 out of 10
Medium-sized Companies
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Bacula Enterprise
Bacula Enterprise
Score 9.2 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MSP360 BackupVeeam Backup for Azure
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.1
(0 ratings)
Usability
7.1
(0 ratings)
8.5
(0 ratings)
Support Rating
8.4
(0 ratings)
9.1
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
MSP360 BackupVeeam Backup for Azure
Likelihood to Recommend
MSP360 provides the most flexibility when it comes to backup solutions. there have been no cases where it could not be used for our manages services clients. It has saved our clients many times over the years and we do not use another backup solution for any of our clients. There are a lot of solutions out there but MSP360 is priced right and serves the needs of all of our Managed Services clients.
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When migrating from on Prim to AWS then to AZure the process was a little challenging because of some of the way we configured up front but once we went from AWS to Azure it was no looking back. We didn't have the extra storage to move things around like most companies to but it worked out great and we were also able to store more cold backups on Azure due to the low cost of cold storage.
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Pros
  • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
  • You can limit cloud usage for customers and servers.
  • You can transfer entire servers or virtual machines to cloud.
  • You can backup files, disks, or virtual machines to local and cloud locations.
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  • Reduce storage costs and minimizing the impact on network consuption.
  • Veaam Backup for Azure provides application-aware backups for Microsoft SQL Server, ensuring that our data is backed up and available for recovery correctly.
  • Replication: Veeam Backup for Azure helps us to replicate our workloads to another Azure region or on-premises environment for disaster recovery purposes and compliance needs.
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Cons
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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  • Documentation around service account permissions was a little sparse when we implemented it
  • It's sometimes hard to get the reason behind a (rare) job failure without going into logs
  • The UI around snapshots and backups could do with some clarity around the restore points that will be available
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Likelihood to Renew
I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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Plainly, the product just works. I don't have to babysit it.
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Usability
The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
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Still clunky compared to the on-prem version but getting better with every release. It does what it needs to do, and does it well. They are stuck with some limitations in the way Azure works so I don't know how much better they can make it but they've just added 365 backup management all from the same pane so it seems they're not done yet.
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Support Rating
I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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Great support team!
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Implementation Rating
Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
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No answers on this topic
Alternatives Considered
Mozy Pro is/was a decent product for self-service backup, but our typical client is not tech savvy enough to handle fixing the common errors (permissions, encrypted files etc> ) that cause failures. They do not monitor the backups on a regular basis, and they have no idea how to properly execute a restore. There is no ability to chose from multiple back-end storage platforms, retention periods are not nearly as flexible, the upload speed is slower and it does not have the bandwidth throttling that Cloudberry possesses, and it does not have true client-side encryption keys at least when we used it).
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Backup Exec was a very clunky application and took forever to backup to and restore from. We would backup to SSD external hard drives from a flash array, but the process still took forever to finish. Sending our data to the Azure blob storage via Veeam is a faster and more secure process than saving to the external hard drives with Backup Exec.
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Return on Investment
  • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
  • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
  • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
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  • We have had fast recovery of documents when needed; sub 10 minutes from start of restore to complete and in the users hands
  • Easily a value add for backing up files outside of the given Microsoft retention period; piece of mind
  • Easy tool to use with minimal training required to use it and set up backups
  • When you do change your cloud licensing it does require manual intervention to update backup data requirements. if the business makes changes then your backup person may not know to make these changes
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ScreenShots

MSP360 Backup Screenshots

Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages

Veeam Backup for Azure Screenshots

Screenshot of Welcome screenScreenshot of Policies setupScreenshot of Cost estimationScreenshot of Restore options