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Carbonite Cloud-to-Cloud Backup vs. MSP360 Backup

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Cloud-to-Cloud Backup

    Score8 out of 10
    N/ACarbonite Cloud-to-Cloud Backup includes comprehensive, automatic backup and recovery for Microsoft 365, SharePoint, Google Workspace, Salesforce, Box and Dropbox. It helps businesses quickly recover their SaaS data and reduce the impact of data loss to become more cyber resilient.N/A

    MSP360 Backup

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    MSP360 Managed Backup is a backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable data protection for Windows, Linux, macOS, VMware, Hyper-V, Microsoft 365, and Google Workspace.N/A
    Pricing
    Carbonite Cloud-to-Cloud BackupMSP360 Backup
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Carbonite Cloud-to-Cloud BackupMSP360 Backup
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    Carbonite Cloud-to-Cloud BackupMSP360 Backup
    Likelihood to Recommend
    9.9
    (2 ratings)
    10.0
    (14 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.1
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.4
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Carbonite Cloud-to-Cloud BackupMSP360 Backup
    Likelihood to Recommend
    Carbonite, an OpenText company
    If you need to send information to someone and you don't want others to see in case the wrong person gets it, that you can encrypt it and just make sure the person has the password to open it. This program makes it very easy to send emails to others and inform people when you are away and when you will be available upon return.
    Incentivized
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    MSP360
    For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
    Incentivized
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    Pros
    Carbonite, an OpenText company
    • User profile data
    • Real time backup of all things
    • Nano speed recovery
    Incentivized
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    MSP360
    • Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server.
    • You can limit cloud usage for customers and servers.
    • You can transfer entire servers or virtual machines to cloud.
    • You can backup files, disks, or virtual machines to local and cloud locations.
    Incentivized
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    Cons
    Carbonite, an OpenText company
    • More vocabulary to choose from when needing a different word to complete a sentence.
    • For example, when you point the arrow over Review that a list will appear for what is listed under that section as oppose to having to click on it.
    • Have a button that you can click on to demonstration how to use something for example graphs.
    Incentivized
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    MSP360
    • Message errors are hard to understand
    • Should add a general interface to manage all accounts, not a specific interface for every account.
    • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
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    Likelihood to Renew
    Carbonite, an OpenText company
    No answers on this topic
    MSP360
    I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
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    Usability
    Carbonite, an OpenText company
    No answers on this topic
    MSP360
    The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
    Incentivized
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    Support Rating
    Carbonite, an OpenText company
    No answers on this topic
    MSP360
    I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
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    Implementation Rating
    Carbonite, an OpenText company
    No answers on this topic
    MSP360
    Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
    Incentivized
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    Alternatives Considered
    Carbonite, an OpenText company
    Super slow, often corrupted data, Carbonite is such a better engine and architecture.
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    MSP360
    We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
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    Return on Investment
    Carbonite, an OpenText company
    • Helping busy staff members keep up with dates .
    • The reminders are perfect so you will not miss out on a meeting.
    • Being able to put the Team meeting on the calendar and all the person has to due to click the link to join the meeting. Fantastic!
    Incentivized
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    MSP360
    • Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis.
    • By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe.
    • We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service
    Incentivized
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    ScreenShots

    MSP360 Backup Screenshots

    Screenshot of the web panelScreenshot of image-based backup wizardScreenshot of the file backup wizardScreenshot of cloud storages