MRI Residential Management vs. zipLogix zipForm Plus

MRI Residential Management is so NOT user-friendly. I don't particularly care for using it and know that there are better programs out there. But this was a good choice for our company when we were much smaller. I believe we've outgrown it. We have started to implement Salesforce, and I believe that the plan is to integrate Saleforce's equivalent program module sometime in the near future.

Incentivized

Works really well for us. The software is provided by our state board of Realtors for our use as a benefit for the annual dues we pay. Our team members can step into a folder and create offers with ease. We can add external PDFs & other documents to the folders for storage.

Incentivized

• Reporting
• Tracking Data

Incentivized

• Allows us to bundle documents into one attachment.
• Cloud access allows our team members to all collaborate as needed.

Incentivized

• Sometimes the data that is outputted is not consistent (back end of the database is constantly being updated), have to follow up with our client relationship manager
• Sometimes very rigid
• Incremental cost to add on information (if we want MRI to host certain documents in the cloud)

• Users can too easily override a template.
• Not enough character spaces allowed on some forms.

Incentivized

They have a terrible help center and the training tools and videos are useless and not helpful. They need to invest in better training tools and modules for people to refer to. Especially when there is no designated training person within a company to teach newcomers how to use it.

Incentivized

I don't recall ever having to call support!

Incentivized

We had a proprietary access database, but wanted to utilize MRI because of support (annual fee is in the tens of thousands versus a hundred thousand plus build out). The user interface is pretty straight forward, and there is available training as well. Updates are done online via the SAAS website so we don't have to worry about any coding issues here in house.

• Less reliance on line of business only databases (essbase and access)
• Quicker access to operating statements
• Less double work (saving items in the cloud versus in the drive)

• Considering it's part of our dues it's a great ROI!
• User friendly, easy to navigate.

Incentivized