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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    mRemoteNG

    Score8.6 out of 10
    N/AmRemoteNG is a fork of mRemote, an open source, tabbed, multi-protocol, remote connections manager.N/A

    Splashtop

    Score8.5 out of 10
    N/ASplashtop is a software solution for both remote access and remote support. Boasting 30+ million customers worldwide and users among both large and small organizations across the globe, Splashtop presents their solution as secure, high-performing, and fit to specific use-cases. Splashtop is ISO certified, SOC 2 and GDPR compliant. Splashtop Remote Access provides remote desktop connections for business professionals and teams to work from anywhere, using any device.…

    $99

    per year per user

    Pricing
    mRemoteNGSplashtop
    Editions & Modules
    No answers on this topic
    Splashtop Remote Access Pro
    $8.25
    per month per user, billed annually
    Splashtop Remote Access Performance
    $13.00
    per month per user, billed annually
    Splashtop Remote Support Enterprise
    Contact Sales
    per month per concurrent technician, billed annually
    Splashtop Remote Access Enterprise
    Contact Sales
    per month per user, billed annually
    Splashtop On-Prem
    Contact Sales
    Splashtop Autonomous Endpoint Management (AEM)
    Contact Sales
    per month per endpoint, billed annually
    Splashtop Remote Support SOS
    Starting at $22.00
    per month per concurrent technician, billed annually
    Offerings
    Pricing Offerings
    mRemoteNGSplashtop
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    mRemoteNGSplashtop
    Considered Both Products
    Open Source
    No answer on this topic
    Splashtop
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    99%
    Would buy again
    481 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    471 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    98%
    Happy with the feature set
    476 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    99%
    Lived up to sales and marketing promises
    444 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    99%
    Implementation went as expected
    467 Answers
    Features
    mRemoteNGSplashtop
    Remote Administration
    Comparison of Remote Administration features of mRemoteNG and Splashtop
    Feature
    mRemoteNG
    7.9
    5 Ratings
    3% below category average
    Splashtop
    7.8
    43 Ratings
    4% below category average
    Screen sharing8.01 Ratings9.337 Ratings
    File transfer5.13 Ratings9.039 Ratings
    Over-the-Internet remote session9.02 Ratings9.342 Ratings
    Remote management of servers & workstations10.05 Ratings9.07 Ratings
    Remote Active Directory® management9.03 Ratings00 Ratings
    Centralized management dashboard8.02 Ratings7.132 Ratings
    Annotations7.01 Ratings9.02 Ratings
    Monitoring and Alerts9.01 Ratings6.05 Ratings
    Multi-platform remote control5.55 Ratings8.733 Ratings
    Instant message00 Ratings7.930 Ratings
    Access to sleeping/powered-off computers00 Ratings3.013 Ratings
    Initiate remote control from mobile00 Ratings7.626 Ratings
    Session record00 Ratings7.219 Ratings
    Best Alternatives
    mRemoteNGSplashtop
    Small Businesses
    N-able Take Control
    Score8.6 out of 10
    N-able Take Control
    Score8.6 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9 out of 10
    Remote Desktop Manager
    Score9 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    BeyondTrust Privileged Remote Access
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    mRemoteNGSplashtop
    Likelihood to Recommend
    8.5
    (5 ratings)
    9.3
    (481 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.4
    (35 ratings)
    Usability
    8.5
    (2 ratings)
    8.2
    (25 ratings)
    Availability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Performance
    -
    (0 ratings)
    9.8
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.6
    (440 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.3
    (16 ratings)
    Configurability
    -
    (0 ratings)
    5.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    9.8
    (5 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.1
    (3 ratings)
    User Testimonials
    mRemoteNGSplashtop
    Likelihood to Recommend
    Open Source
    Well suited to environments where IT staff need to access multiple servers/systems at the same time, cutting down on time wasted opening multiple windows. Not so useful for users that only need to access one system remotely, as most of its functions are largely unused in that case.
    Incentivized
    Read full review
    Splashtop
    Well Suited for Remote users with PCs needing to login to specific remote PC's. It is less functional for remote users on Cell phones although Cell phone users can look on the remote PC to see if they need to logon from a desktop to conduct transactions
    Incentivized
    Read full review
    Pros
    Open Source
    • Easy to organize and group servers.
    • Many different protocols for remote access.
    • The ability to make use of external applications for non-directly supported protocols.
    • Servers can inherit settings from nodes above so you can set up properties once making adding new servers/devices very quick.
    • Easy to export and share config with new team members (be mindful of what you do with passwords though).
    Incentivized
    Read full review
    Splashtop
    • Splashtop allows us to send a branded link to our customers for installation on their computer.
    • Splashtop provides as much security over the connection as any of our customers has required, giving them more peace of mind.
    • Splashtop has several file sharing features which makes sending or receiving files a simple process.
    Incentivized
    Read full review
    Cons
    Open Source
    • The user interface for configuration is a little basic, and not obvious for a new user to set up connections. It could be a bit clearer how to do that.
    • It does not seem to automatically update itself to new versions - though older ones work fine, you can miss out on some new functions if you don't check for updates manually.
    Incentivized
    Read full review
    Splashtop
    • I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
    • It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    Splashtop
    I believe that I will renew Splashtop without any problems in the coming years as eating stable costs without increases even in critical periods such as the Covid virus, Splashtop allows access to 25 unattended stations and has continuous updates and new features. It also allows resale to users with sub-accounts
    Incentivized
    Read full review
    Usability
    Open Source
    Because it is easy to use once installing. The interface is very intuitive and there are help files available for anyone needing further set up assistance. For someone who is currently overwhelmed with managing too many things in too many places, mRemote simplifies this and puts the power back in the administrators hands with their intuitive interface.
    Incentivized
    Read full review
    Splashtop
    It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    No answers on this topic
    Splashtop
    I've never had any issues with it, nor any connectivity issues. They always say when they'll be maintaining the system and it's always in the odd hours, so nobody uses then. But I've never had any issues.
    Incentivized
    Read full review
    Performance
    Open Source
    No answers on this topic
    Splashtop
    Pages and servers load fast, normal speed. It doesn't lag or anything like that. I don't integrate it with anything else.
    Incentivized
    Read full review
    Support Rating
    Open Source
    Never actually needed to use support so have no idea - honestly it's simple enough to use I'd be surprised if anyone really needs support with it.
    Incentivized
    Read full review
    Splashtop
    Splashtop has good customer support - they respond quickly and provide adequate solutions, but we honestly rarely find ourselves needing to reach out to them. The software is so easy to use and about as plug-and-play as it gets, so we generally don't run into an issue that does not have an immediate, obvious solution provided in the software.
    Incentivized
    Read full review
    Implementation Rating
    Open Source
    No answers on this topic
    Splashtop
    It couldn't have been any easier to setup and I have had no issues with it since it was implemented. It's a great product and makes remotely connecting to another device so simple and quick. I can't recommend it enough
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    Every now and then I do look to see if there is any other software that can bring together multiple remote access protocols in a single interface that can contain multiple connections to remote devices with image scaling to mage use of a windowed interface and have yet to find an alternative that does all that but doesn't cost a huge amount. Don't get me wrong I would happily pay for an alternative that could provide an overall better, more convenient experience, but I have yet to find one that has made me think it's worth jumping ship from mRemoteNG.
    Incentivized
    Read full review
    Splashtop
    Splashtop Business Enterprise is actually easier to implement and get it up and running, all users have to do is download the standard or personalize file and run it, then share the code with you and you are all set to go, i like it because you can even do it from your phone if necessary
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Open Source
    No answers on this topic
    Splashtop
    Only use one unit.
    Incentivized
    Read full review
    Scalability
    Open Source
    No answers on this topic
    Splashtop
    It's a product that allows us to work remotely and access our servers from anywhere in the world. Our team works from different parts of the world and it's a great tool for us.
    Incentivized
    Read full review
    Professional Services
    Open Source
    No answers on this topic
    Splashtop
    Do not use.
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • Very easy to hand over connections to new starters.
    • Having multiple remote protocols in one place is a massive time saver.
    Incentivized
    Read full review
    Splashtop
    • Since we cannot utilize an enterprise-level POS system, Splashtop bridges the data gap between our store locations and our headquarters. This is what enables us to function. Without remote terminal access, our business would be unable to operate. Period. I can't overstate this.
    Incentivized
    Read full review
    ScreenShots

    Splashtop Screenshots

    Screenshot of Splashtop Streamer: Used to connect to and remote into computers.
Splashtop Business App: Used to connect from and remotely access other computers.Screenshot of Splashtop SOS - Accessed with a 9-digit session code, it can be customized with a brand, logo and text.Screenshot of a view of computer sessions.Screenshot of where users can transfer files and folders from local and remote computers during a session.Screenshot of Splashtop Remote Support Enterprise : On-demand support with service desk capabilities.Screenshot of a dashboard - This offers key insights on endpoint status, security metrics, and scheduled tasks.