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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday.com

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    SmartSuite

    Score1.2 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    monday.comSmartSuite
    Editions & Modules
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    monday.comSmartSuite
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsYearly plan: Save 18% Monthly plan also available
    More Pricing Information
    Features
    monday.comSmartSuite
    Project Management
    Comparison of Project Management features of monday.com and SmartSuite
    Feature
    monday.com
    8.9
    2230 Ratings
    15% above category average
    SmartSuite
    1.0
    19 Ratings
    154% below category average
    Task Management9.52216 Ratings1.019 Ratings
    Resource Management9.31893 Ratings1.018 Ratings
    Gantt Charts8.41294 Ratings1.015 Ratings
    Scheduling8.61852 Ratings1.017 Ratings
    Workflow Automation9.71923 Ratings1.018 Ratings
    Team Collaboration9.42173 Ratings1.019 Ratings
    Support for Agile Methodology8.81153 Ratings1.019 Ratings
    Support for Waterfall Methodology7.01 Ratings1.01 Ratings
    Document Management8.51792 Ratings1.018 Ratings
    Email integration9.41596 Ratings1.018 Ratings
    Mobile Access8.61772 Ratings1.018 Ratings
    Timesheet Tracking9.11037 Ratings1.015 Ratings
    Change request and Case Management9.71151 Ratings1.017 Ratings
    Budget and Expense Management9.21024 Ratings1.016 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of monday.com and SmartSuite
    Feature
    monday.com
    9.8
    1001 Ratings
    26% above category average
    SmartSuite
    1.0
    16 Ratings
    153% below category average
    Quotes/estimates9.9670 Ratings1.015 Ratings
    Project & financial reporting9.8884 Ratings1.015 Ratings
    Integration with accounting software9.8498 Ratings1.010 Ratings
    Invoicing00 Ratings1.01 Ratings
    Best Alternatives
    monday.comSmartSuite
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday.comSmartSuite
    Likelihood to Recommend
    9.1
    (2235 ratings)
    1.0
    (19 ratings)
    Likelihood to Renew
    9.0
    (31 ratings)
    9.1
    (1 ratings)
    Usability
    8.7
    (2163 ratings)
    1.0
    (2 ratings)
    Availability
    8.2
    (8 ratings)
    -
    (0 ratings)
    Performance
    8.6
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    9.5
    (1883 ratings)
    1.0
    (2 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (7 ratings)
    1.0
    (2 ratings)
    Configurability
    8.2
    (6 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (6 ratings)
    -
    (0 ratings)
    Product Scalability
    6.9
    (8 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    monday.comSmartSuite
    Likelihood to Recommend
    monday.com
    The platform is very well suited for our nonprofit programs that serve low-income clients who need diapers, wipes, and period products. It has helped us run our programs, capturing information and allowing us to view the data for reporting purposes. The ability to filter data is very helpful by allowing us to categorize information to get a better picture of the progress of our programs.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    monday.com
    • I like summary of subitems, especially with subitasks as subitems and add item tracking for each subtask it can show total tracked in parent item. Similar with other columns, like numbers, status, date.
    • Dashboard features, Many kinds of dashboard view available, we can utilize on the basis of requirements.
    • monday.com workform is very powerful, easily share form link when submitted it will create line item in board with provided data.
    • monday.com automation is very helpful in order to automate steps with specific rules and easy setup.
    • monday.com also provides integrations in order to automate processes if need to integrate multiple app together. or need to transfer data between multiple apps.
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    monday.com
    • The desktop app for Mac seems to have a few issues with visual glitches appearing on screen, it only seems to go away when I close the tool and reopen it
    • Subtasks don't show on the individual users to-do list, only main level tasks
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
    Read full review
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    monday.com
    I give monday.com a 10/10 because I almost never encounter any lag or connectivity issues despite all of the many templates, boards, and automations we have. As a matter of fact, I feel like the last issue I encountered was over a year ago... and I'm in monday.com every single work day. Not only is monday trustworthy, it is easy to find what I'm looking for... making the overall usability extremely hard to beat.
    Incentivized
    Read full review
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Reliability and Availability
    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Performance
    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Support Rating
    monday.com
    monday.com only really care about accounts that have 20 seats or more. While this is great for monday.com, it pushes smaller organisations to evaluate alternatives. We rate monday.com highly in our organisation because key staff have already got good experience with the application and we know we will get to 20+ seats one day. But, till then the billing model and lack of permanent enterprise features is a dread.
    Incentivized
    Read full review
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Online Training
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Implementation Rating
    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
    Read full review
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    monday.com
    monday.com is simpler and easier to grasp, apply and navigate than ClickUp, but the ClickUp free version has so much more functionality available than the monday.com free / low-cost options (sorry, but it's true!). Google Tasks is really simple and I shouldn't really compare them - it's just really nice to be able to see my tasks right next to my Google Calendar or Gmail (widget) - the "all on one" view on the screen is really nice ease of access, but the power of monday.com outweighs the nice-to-have of an all-in-one screen layout - it feels clumsy to bring in all my Calendar items from Google to monday.com, so an integration app to the Google screen where you can see monday.com tasks would be amazing.
    Incentivized
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Scalability
    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
    Read full review
    SmartSuite
    No answers on this topic
    Return on Investment
    monday.com
    • >25% of our org is using monday.com to build Boards & projects. Only 5% used our prior Work Management System.
    • 100% of project communication is kept within monday.com. Which means we don't have to search Slack, Email, or other places to find a message.
    • 100% of our project files are kept or linked with monday.com. So, we don't have to find missing files in other locations.
    • monday.com integrates with Salesforce, so we don't have to manually duplicate data
    • 3rd-Party solutions are linking to our monday.com data and producing reports as humans read reports.
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations

    SmartSuite Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot