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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mode

    Score8.1 out of 10
    N/AMode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And, business stakeholder can access relevant data to answer their own questions which can often detract more impactful work.N/A

    Zoho Analytics

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

    $30

    per month 2 users

    Pricing
    ModeZoho Analytics
    Editions & Modules
    No answers on this topic
    Basic
    $30
    0.5M rows, 2 users
    Professional
    $30
    per user per month billed annually
    Standard
    $60
    1M rows, 5 users
    Premium
    $145
    5M rows, 15 users
    Enterprise
    $575
    50M rows, 50 users
    Offerings
    Pricing Offerings
    ModeZoho Analytics
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—There is a 20% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.
    More Pricing Information
    Community Pulse
    ModeZoho Analytics
    Considered Both Products
    ThoughtSpot
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    95%
    Would buy again
    77 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    96%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    96%
    Happy with the feature set
    78 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    96%
    Lived up to sales and marketing promises
    69 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    95%
    Implementation went as expected
    71 Answers
    Features
    ModeZoho Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    8.5
    9 Ratings
    4% above category average
    Zoho Analytics
    8.7
    131 Ratings
    6% above category average
    Pixel Perfect reports9.34 Ratings8.8102 Ratings
    Customizable dashboards8.49 Ratings8.5131 Ratings
    Report Formatting Templates7.86 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    7.4
    9 Ratings
    9% below category average
    Zoho Analytics
    8.1
    133 Ratings
    1% above category average
    Drill-down analysis7.18 Ratings8.0127 Ratings
    Formatting capabilities6.79 Ratings7.6132 Ratings
    Integration with R or other statistical packages7.39 Ratings00 Ratings
    Report sharing and collaboration8.78 Ratings8.6133 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    7.9
    8 Ratings
    5% below category average
    Zoho Analytics
    8.4
    125 Ratings
    1% above category average
    Publish to Web8.15 Ratings8.1104 Ratings
    Publish to PDF5.88 Ratings8.7123 Ratings
    Report Versioning7.74 Ratings00 Ratings
    Report Delivery Scheduling9.68 Ratings8.4108 Ratings
    Delivery to Remote Servers8.34 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    6.5
    9 Ratings
    20% below category average
    Zoho Analytics
    8.0
    80 Ratings
    0% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.79 Ratings8.276 Ratings
    Location Analytics / Geographic Visualization5.56 Ratings8.568 Ratings
    Predictive Analytics6.46 Ratings7.462 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    9.5
    2 Ratings
    11% above category average
    Zoho Analytics
    8.5
    125 Ratings
    0% above category average
    Multi-User Support (named login)10.02 Ratings8.7123 Ratings
    Role-Based Security Model9.02 Ratings8.968 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)9.02 Ratings8.5118 Ratings
    Single Sign-On (SSO)9.82 Ratings8.670 Ratings
    Report-Level Access Control00 Ratings8.026 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    9.0
    1 Ratings
    14% above category average
    Zoho Analytics
    8.3
    61 Ratings
    6% above category average
    REST API9.01 Ratings8.157 Ratings
    iFrames00 Ratings8.549 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Mode Analytics and Zoho Analytics
    Feature
    Mode Analytics
    -
    Ratings
    Zoho Analytics
    6.3
    93 Ratings
    22% below category average
    Responsive Design for Web Access00 Ratings7.367 Ratings
    Mobile Application00 Ratings4.069 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings5.882 Ratings
    Best Alternatives
    ModeZoho Analytics
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ModeZoho Analytics
    Likelihood to Recommend
    8.1
    (9 ratings)
    7.1
    (135 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.9
    (9 ratings)
    Usability
    8.1
    (4 ratings)
    7.8
    (79 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    7.4
    (5 ratings)
    5.4
    (18 ratings)
    Implementation Rating
    -
    (0 ratings)
    5.5
    (3 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    7.7
    (51 ratings)
    Data Sources
    -
    (0 ratings)
    8.8
    (51 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.1
    (67 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    ModeZoho Analytics
    Likelihood to Recommend
    ThoughtSpot
    Mode is a clear category winner for how it easy it is to go from interactive analysis to professional quality reporting. You can easily do all your SQL and quite a bit of R/Python. If you want to quickly go from your database to simple charts, this is your pick. If you need to do heavier data modeling, scheduling jobs, or ML, you'll need something else, like Databricks. In my opinion, the quality of visualizations and some developer/analyst features make Databricks an unacceptable substitute.
    Incentivized
    Read full review
    Zoho
    Zoho Analytics is the best way to consume data created by Zoho products . It's robust and quick build formula libraries and auto generated reports. A data source can be integrated and be ready for consumption within minutes. This gives a well developed baseline for organizing to develop advance analytics. It's mobile dashboards are very intuitive and useful for leaders who are on the move.
    Read full review
    Pros
    ThoughtSpot
    • It allows me to undertake data visualization tasks by creating really insightful charts and dashboards
    • It allows for easy sharing and work collaboration on data analysis tasks
    • Mode has an easier to use SQL editor as well
    • I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
    Incentivized
    Read full review
    Zoho
    • Zoho Analytics’ predictive analytics capabilities can help forecast future trends, allowing for proactive planning and risk management.
    • Performance Monitoring: We can track key performance indicators (KPIs) across departments, such as sales, marketing, finance, and HR. This aids in identifying bottlenecks and areas for improvement.
    • Decision making regarding resource allocation.
    Incentivized
    Read full review
    Cons
    ThoughtSpot
    • Date ranges aren't always the most intuitive to set, strangely
    • Faster refresh rates would be ideal
    • Would love more dynamic mobile device integration (alerts, etc)
    Incentivized
    Read full review
    Zoho
    • I'm guessing it's out there somewhere but I really could have used a 'quick start guide' or guided start.
    • Once I figured it out, it makes sense how to make sure the right data is provided in order to make dashboards quite flexible--- but without examples, I found it quite a challenge
    • The initial organization of Analytics is NOT intuitive. Once in context, the organizational features make sense, but (at least initially) it would have been most useful if the organization of Analytics reports in Zoho Analytics had saved me a lot of time.
    Incentivized
    Read full review
    Likelihood to Renew
    ThoughtSpot
    No answers on this topic
    Zoho
    I'd give this an 11 if I could! As our business moves forward we hope to use Zoho Analytics more then we do now. Creating better reports and dashboards for our management team to evaluate the health of our business and to provide more insightful reports for our customers. The possibilities are endless with this tool
    Incentivized
    Read full review
    Usability
    ThoughtSpot
    For the advanced user already familiar with Python. It is just the same tool, already managed and connected to the data.
    Incentivized
    Read full review
    Zoho
    For an end user, Zoho Analytics is pretty easy to use and very easy to access the dashboard. Linking data from multiple sources is very convenient. Multiple people can work on preparing and publishing the dashboards simultaneously, which helps delegate tasks.
    Incentivized
    Read full review
    Reliability and Availability
    ThoughtSpot
    No answers on this topic
    Zoho
    ZOHO is a very reliable company/product. We never had any issues with downtime or inaccessibility to our data. Any type of maintenance that they had to perform was clearly communicated and never an issue. We use a lot of external hooks and we've never had any issues with getting ZOHO to communicate with any of those hooks.
    Incentivized
    Read full review
    Performance
    ThoughtSpot
    No answers on this topic
    Zoho
    ZOHO has obviously invested a lot of time effort and money in to creating a reliable infrastructure with high availability. We've never had any issues with performance and all of our data crunching small to large has always been well within reason. We have come to appreciate the performance of ZOHO and will continue to use it for all of our data needs.
    Incentivized
    Read full review
    Support Rating
    ThoughtSpot
    Mode has dedicated agents who are online in a chatroom, ready to take on any questions and provide helpful feedback.
    Incentivized
    Read full review
    Zoho
    The support team is honestly not that great. At times, it seems as if members of our own team know more about the product than the support team. They must not have a lot of training or the turnaround is quick
    Incentivized
    Read full review
    Implementation Rating
    ThoughtSpot
    No answers on this topic
    Zoho
    If your external data sources are previously organized and correlated (e.g.: in your datawarehouse or database) your implementation will be easier. Of cource some not previously predicted correlation would be necessary to be done during the implementation, but if your organization let it to be all done into Zoho Analytics, it will take more time from your team.
    Incentivized
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    Alternatives Considered
    ThoughtSpot
    We used both Qlik and Mode at our organization. The mode was used a quick analysis SQL tool while Qlik was our enterprise BI solution.
    Incentivized
    Read full review
    Zoho
    Zoho Analytics has the best UI and user friendly to create reports and dashboard along with features like Zia Assistance that guide in creating reports and dashboard and also help in the forecasting of the data based on the past records.
    Read full review
    Scalability
    ThoughtSpot
    No answers on this topic
    Zoho
    As far as I know, Zoho Analytics has been able to fulfill every need we've had for it. Our reports have gotten better and more detailed with pretty much every new issue of our magazine. It just keeps getting better, and we keep feeding it more data to digest and present to us.
    Incentivized
    Read full review
    Return on Investment
    ThoughtSpot
    • Extremely positive. It's a key feature in our application.
    • Were it not for the account management bit, Mode would be hands-down our recommendation for anyone looking for cloud BI.
    Incentivized
    Read full review
    Zoho
    • Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
    • Analytics provides a lot of visualization options that I need to serve my customers.
    • Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.
    Incentivized
    Read full review
    ScreenShots

    Zoho Analytics Screenshots

    Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.Screenshot of key metrics with KPI charts.Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.Screenshot of reports accessed from iPad and Android tablets.Screenshot of custom machine learning models, available with a no-code assistant.