Miva vs. Yo!Kart

If you are familiar with online retail, you will find it easy to use and love the diverse way of arranging your store and products. If you are brand new to online retail, Miva Merchant has partners that can help you design the perfect present that is easy to maintain.

While
searching for the most reliable and promising multi-vendor ecommerce solution,
I came across Yo!Kart from Fatbit Technologies. Before making any
purchase decision I needed a few clarification on their packages and hence I
took contact with one of their sales team member, Ms Kulwinder Kaur. She was
extremely helpful in clarifying most of the doubts I had and she also went
beyond by connecting me with Mr Kapil Grover (VP – Partnership and Alliances)
who made sure all my queries were answered. After a few conversations with
them, I knew my project would be in good hands and hence decided to move
forward with the purchase. My project was handed over to Mr. Abhishek (Project
Manager) and I am so grateful that he was the one assigned for it. Mr. Abhishek
is an extremely dedicated individual and I have developed a very good
professional relationship with him throughout my time working with Fatbit. He ensured all my issues were solved
immediately by maintaining a professional communication throughout. I am
extremely thankfull to him for all determination and extra effort he put in to
ensure my platform was top-notch. He definitely deserves to be promoted for all
the hard work he puts in!

• General versatility, though changes commonly require the aid of a true Miva developer to implement
• Compatible with many payment gateways and a fair assortment of third-party services
• Developers employed directly by Miva to handle merchant projects are personable and responsive to most requests

• It has a very simple to use user interface
• They provide us many revenew options, such as PPS and more.
• The customer service is magnificent!

• Training and documentation. Miva Merchant is fairly complex, and while they continue to make good progress in providing resources for all levels of expertise (beginner to expert), there are still a number of gaps. To take the step beyond the initial levels of online storefront requires expert assistance for most businesses (unless they have some substantial IT/technical resources available).
• Market for add-on and add-in products. (Note: this is significantly biased by our own business experience selling workflow and feature products for Miva Merchant.) The long-term goal for Miva has been stated to essentially involve having integration partners (selling their time) and larger companion product partners (selling products that work with, but usually NOT within Merchant). There is clearly a gap of potential customer needs that they are attempting to build into the core platform. Of course, no one can cover all needs! While Miva Merchant is not hostile to third-party product companies, neither do they have an explicit place in their long term roadmap. It is my opinion that their strategy of minimizing third-party add-on developers may be throwing the baby out with the bathwater, and I shudder to imagine a time when all significant features only come from the developers within Miva. As good as they are (quite good) they suffer from the inevitable myopia that ALL companies have - they are NOT their customers!

• Providing individual sellers more access to their customer's contact information.
• Update their documentation to reflect recent upgrades.
• better support for Third Party Integrations.

Miva Merchant works! It is a stable platform, it uses many standards and when it does break, typically due to database corruption, if you know a little about SQL or have a Miva support package, repairs are typically minutes away Vs. hours or days.

Miva Merchant allow individual of various skills to create the perfect online store! The wizards inside Miva Merchant that has step by step allow someone with little or no programming skills to a skilled programmer who can customize to his or her heart content.

I work with multiple Miva sites daily, and uptime is fantastic. Outages are rare from my experience, and any issues have generally been short and handled quickly.

An overwhelming majority of the support technicians are top-notch. One or two key exceptions stand out, but even those are typically fine - just occasionally wrong or unhelpful. Overall I seem to get quick and useful support, whether it's for the software or a web hosting-based need.

Creating the Miva store originally took a reasonable amount of time, 2-3 months, but we were unable to migrate our orders and customer accounts from the old platform. Additional refinements were required over the following 6 months to refine the functionality and features so that they worked properly for our store and fulfillment process.

BigCommerce, Shopify and Shopware are all superior to Miva. They allow you more power to personalize, power your store, and better B2B options. They have all solved the issues that Miva has with categorizing and subcategorizing products, which Miva doesn't allow that creates issues with duplicating subcategories, duplicate keywords and canibalization. Miva isn't mobile first, mobile friendly, the other sites are.

We chose Yo!Kart over CS-Kart because Yo!Kart is an all-in-one package. We do not have a dedicated software development team that would be needed for customizing CS-Kart. We chose Yo!Kart over Shuup because Shuup does not support a multivendor market that offers both physical and digital download products at the same time.

Miva has proven to be a great solution for smaller mom-and-pop stores through large enterprise-class businesses with tens of thousands of products. Performance is just as strong on enterprise-class stores as on considerably smaller stores, and an increasing number of marketing/sales tools are continually being added to the core Miva functionality to keep up with current marketplace demands.

• We have lost some business due to lack of easy MIVA connectivity with popular POS systems.
• For the most part, focussing on MIVA as the primary eCommerce platform my company offers has been very positive choice for me and my clients. The choice of MIVA has allowed me to focus on learning a singular platform where I have the ability to modify the look & feel as well as the function of the store. For my clients, MIVA presents an easy to use administrative interface (Magento, by comparison, is a nightmare) with plenty of functionality.

• It has allowed our vision for a resource marketplace to become a reality.
• We are below our budget estimate for the project development.
• A negative impact has been the long development process.