Mitratech TalentReef vs. Snagajob (Snag)

I rarely give 10/10, mainly because I have learned that that we can always learn new things and to grow. Thus, I feel that same applies to Talent Reef. While I struggled a bit in the beginning to use this application, It is probably that struggle that has made me a better user for being so persistent at using it. Now that I have more than just the basics I think for any size company the functionality of the program will work for them.

Incentivized

Peoplematter is a great solution for companies who want to save time and money on the onboarding process. It is a very simple solution that will really aid your managers and HR with their daily duties. It provides relief by ensuring the W4 and I9 are filled out accurately, plus additional onboarding items. It integrates with job boards making posting jobs a breeze. It has great reporting functions to help track where your new hires are coming from, turnover, assessments scores, etc. Honestly, I feel PeopleMatter's Price Point makes this product valuable to any size company or business

• As an Administrator of the talentReef system, I have access to all applicants for every store across our system all in one location.
• It is a one-stop function for virtually all of our new hire paperwork.
• We have not gone entirely paperless with our employee files, but talentReef would be of great benefit to us if/when we choose to move in that direction.
• The system is relatively easy to learn for store users with all levels of digital expertise.
• The cost to the organization is extremely reasonable.

Incentivized

• The assessments in the Hire module allow managers and supervisors to choose from applicants who are suited for our line of work.
• The onboarding process allows our company to avoid costly printing of hiring packets.
• The Learn module allows us to reach all of our associates with the same material at one time, which allows consistency throughout our stores.

• Applicant flow is terrible. You can post jobs on Indeed for free, and receive a better applicant flow than posting through TalentReef. TalentReef was unable to provide any reasoning for this to happen
• If you want to change/edit your onboarding documents, you need to e-mail them to support. This can sometimes take more than 48 hours to accomplish, and more often than not, was not done as requested
• Customer Support is terrible. When they respond to you, they do not answer the question fully or provide any alternative solutions
• Pricing is very high. There are numerous other alternatives in the market that provide better services for half the price

• Messaging candidates options are limited. There are pre-written questions if you want to use them, but I cannot change them or figure out how to change them.
• To schedule an interview I only have 140 characters to leave a note to the candidate.
• The "My Team" features are not useful to my company at all.
• There used to be a search candidate function, but it was limited. It has been removed from the site.

Incentivized

I would definitely renew our use of PeopleMatter, because it would not be beneficial or cost effective for us to go back to doing it in house. If they are willing to listen to our needs and wants and update the program for the better on a regular basis why would you. I feel like we got in on the ground floor and we are evolving with them

It's a cleanly designed and easy to use website.

Incentivized

We have had very few issues with talentReef, but when we did they were resolved quickly and in a timely manner.

Incentivized

The account reps were easily reachable. I have made different types of recommendation, especially about the communication part. There are videos and a help center with fairly quick response times. I can easily update my career site, and they even have a text to hire option. I have not used that yet, but we are discussing it.

Incentivized

I would just say make sure you really think about how you are setting up the product. Are you using the roles correctly? Can we automate any processes

We came from Info PeopleAnswers and used their ATS for years. Prior to going to talentReef, we looked at CareerBuilder's ATS and at Snagajob's ATS. At the time, neither had the integrated onboarding and exporting data components. I also like the feature of the posi-fit questions.

PeopleMatter was selected primarily to support the store environment, and it does an excellent job in that space. It was chosen over other vendors for its easy to use, intuitive interface that really meets the needs of the manager in a retail store. The system helps managers select the best talent that has completed a validated assessment, improving the quality of talent in our stores.

• Our initial ROI was having the ability for our applicants to apply online and move away from paper. This was a must, so we can compete for employees in our area.
• Our next ROI was improving our onboarding process. The TalentReef onboarding process protects us from having incomplete files and it also saves us labor due to the process being quicker and efficient.

• The ROI on using PeopleMatter is amazing when I consider the amount of paper saved, time saved, and not to mention the fact that using these services prevented our company from having to hire an assistant to help take care of the large amounts of paper work that come through our office.