MineralTree vs. Ottimate

It's well suited if you would like to negotiate a good price and you are a small company needing an AP solution. However, I would say stick to Bill.com if you want a solution you can grow with.

Incentivized

Plate IQ has been a perfect addition to our company. We had invoices with grease, creases, folds, shaded characters, etc, coming into our office all the time. The ability to scan, or even better, have invoices come through EDI, has completely changed the way we are able to handle invoicing.

Incentivized

• Great Customer Service. Whenever there is an issue they are very responsive in helping with the issue.
• At the time it was cheaper than Bill.com for most of the same functionality.
• Integrated with QuickBooks relatively well.

Incentivized

• Payments; ACH, VCard and check. Domestic only however
• SKU tracking (the AI part that works reasonably well)
• Invoice Processing Automation (Think bill.com on steroids)

• We had some improvements that wanted to be made but so far over the 2 years with them they have made the updates we wanted.

Incentivized

• EDI options could increase.
• BIll pay module could be improved.
• Some support issues could be addressed sooner.

Incentivized

They have a dedicated support person for each customer who actually knows the product.

Turnaround is usually within an hour or faster.

At the time, we had to records transaction twice when we had Bill.com, MineralTree solved that problem.

Incentivized

PiQ costs $250K less than netsuite (at a minimum). Unless you have/need netsuite, no comparison.

Bill.com isn't targeted, and doesn't give the functionality that PiQ has for analytics by SKU.

Expensify is the closest in ease of use. They are not competitive; just very similar.

• Cost of AP.
• AmEx integration will allow us to accrue points on our card.

Incentivized

• In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
• Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
• We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.