Infosec IQ security awareness and training aims to empower employees with the knowledge and skills to stay cybersecure at work and home. With over 2,000 awareness and training resources, Choose Your Own Adventure® Security Awareness Games and personalized learning experiences, the solution aims to present everything needed to prepare employees and strengthen the user's cybersecurity culture. The platform can be customized and personalized to match an organization’s…
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Mimecast Engage Awareness Training
Score 7.6 out of 10
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Mimecast Awareness Training equips security teams to identify and reduce human-driven risk across their entire organization. The security awareness and human risk management solution works to continuously inspire awareness, transform behavior, and reduce the likelihood of security incidents caused by human error.
If the company is very small, the Infosec IQ solution might be a little overkill. However, for a medium to large company, I think Infosec IQ is a great tool for providing cybersecurity training, reporting, and assessment testing for all employees. Based on the information gathered during training, testing, etc., it allows the cybersecurity manager to focus on what employees need additional training or potential weak spots in the current training. This is important information to report to senior leadership. It also serves to meet cybersecurity awareness training that may be a compliance requirement for customer contracts, governmental standards, etc
For regular user level training this is very effective, but for more "high roller" type users this can be a bit of a generic approach that doesn't go down as well or is engaging.
Set it and forget it: Multiple recurring options for campaigns to run automatically.
Program assistance: The team at InfoSec creates content intended to meet annual training needs and produces how-to and promotional content to help guide resellers in packaging and deploying.
Integrates with O365 and can deploy a button to minimize false alarms from employees when they accurately identify training spam.
because with infosec we are able to achieve our goals regarding training awarness, and we are really satisfied with frecuency they update their content, so our users never get bored with the courses and campaigns we run monthly, they also have a great support team, and we can also have role courses
I’ve parked the slider at a solid 10 because the platform keeps proving its worth every quarter. Staff phishing‑click rates have plunged from double digits to low single digits, our audit team finally stopped chasing overdue modules, and—bonus—engagement surveys show people actually enjoy the bite‑sized, comedic flavoured content. The built‑in reporting lets me walk straight into the boardroom with clean metrics. Minimal admin, measurable behaviour change, and zero eye‑rolls from end‑users—hard to ask for more.
They continue to work on the interface but there are still weird places where you have to hover to see options come up, weird navigation sometimes. Administering is not my favorite part of it. Need to increase their capability for uploading your own training.
I pegged usability at a full‑blown 10 because even my least tech‑savvy colleagues—think “still double‑clicks web links” level—navigate the portal without ringing the help‑desk. Single‑sign‑on drops them straight into the next module, the interface looks like Netflix for cyber nerds, and the progress bar shouts “two minutes left” instead of burying them in menus. On the admin side, I spin up campaigns in three clicks, clone content on the fly, and the drag‑and‑drop scheduling means I can rejig a whole quarter’s plan during the time it takes the kettle to boil. Zero training manuals, zero grumbles, zero excuses—just smooth sailing from login to completion.
Its the best, hands down. Great, easy to use and on point content that injects some humour into the training makes it relevent whilst staying engaging. We have seen our engagement scores almost double since using Mimecast, with completion rates across the buisness above 90% compared to previous scores on less than 50%.
The product is quick and responsive. Emails alert the staff of new training content and provides a direct link to the training video. They watch, learn and than answer a brief question to test their knowledge. This feeds into the users risk profile in which additional training can be automatically applied based on a risk scores.
We've gotten great help when we needed it. When our IT guy left who managed security, we had limited knowledge internally with all of the configuration and implementation. Support helped get us running quickly. They spent an hour or so with the new IT person and they hit the ground running. That was super easy.
We have had a couple of instances where we needed to contact customer support for our minecast cyber awareness training. The team were great and easy to deal with. The problem in itself was minor, and turned out to be our issues and understanding setup, however the mimecase team walked us through the issue and it was resolved exceptionally quick.
I gave implementation a rock‑solid 10 because, frankly, it was smoother than a servo sausage roll at 2 a.m. SSO clicked in on the first try, directory sync hoovered up all the user data without mangling job titles, and change comms went out on time—no “surprise training” backlash. Key insight: involve your internal comms or HR crew from day zero so the launch emails feel like a friendly nudge, not a phishing attempt. We also ran a pilot with our most cynical techs; their nit‑picks helped us tweak permissions before unleashing it on the masses. Finally, schedule the baseline phishing test after staff receive the kickoff memo—sounds obvious, but it spares you the angry “gotcha” emails and makes the resulting metrics actually meaningful.
When evaluating potential solutions for their effectiveness and return on investment (ROI), several factors stood out in our decision to choose Infosec IQ: Single Sign-On (SSO) Integration, excellent Support and Customer Service: and scalability/flexibility:
We selected Mimecast Awareness Training mainly for the humorous awareness training videos. The non-humorous videos on other platforms got much fewer views and penetration with our staff.
Mimecast Awareness Training is so easy to use, a child could set it up. One of the major benefits of the platform is its ability to easily prepare a years worth of content. As new users enter the organisation, its integration with Microsoft makes it easy to onboard the user and have then catch up on training.
InfoSec IQ has been a profitable addition to our security stack. After getting everything set up, the normal profit margin per customer is 65% - 75%.
Many cyber-security insurance policies require some form of mandatory employee security training, and some policy premiums can be reduced based on your organization's training statistics.
It has allowed us to have a common "cyber-security" language with our customer base, making support requests flow smoother and breaches addressed quicker. It also lets us establish and enforce a more security-aware workplace tone with our customers.
